Nayeem Riddhi

Manage your purchases, downloads, and account settings

Forum Replies Created

Viewing 25 posts - 6,476 through 6,500 (of 20,644 total)
Feb 18, 2023 at 10:23 am
#183859
Moderator
Nayeem Riddhi
Staff OP

Does it work with the webhook or without the hook settings? I have come out with this doc,

Setting up PayPal smart button for Premium Packages – Digital eCommerce plugin

The doc doesn’t mention yet it. please check and let me know

Thank you

Feb 18, 2023 at 9:54 am
#183856
Moderator
Nayeem Riddhi
Staff OP

Hello paymentollancecom,

I think your credentials are okay. please check your settings for PayPal live, PayPal test is working properly. I hope you have understood.

Thank you again and regards

Feb 18, 2023 at 9:49 am
#183853
Moderator
Nayeem Riddhi
Staff OP

Hello paymentollancecom,

please check now, I have enabled Paypal test mode,

paypal-test

And it is working properly for Paypal test purchases. please check again and let me know

Thank you and regards

Feb 18, 2023 at 9:44 am
#183852
Moderator
Nayeem Riddhi
Staff OP

Hello paymentollancecom,

Have you followed this doc properly for getting your sandbox API credentials,

Setting up PayPal smart button for Premium Packages – Digital eCommerce plugin

please check and let me know

Thank you again and regards

Feb 18, 2023 at 9:39 am
#183850
Moderator
Nayeem Riddhi
Staff OP

Hello paymentollancecom,

From my side test purchases are working fine from your site. you should return this page after purchase

https://tigerthemes.com/purchases/

can you please create a test video/share screenshots of what happening for PayPal purchases, please check and let me know

Thank you and regards

Feb 18, 2023 at 8:23 am
#183848
Moderator
Nayeem Riddhi
Staff OP

Hello paymentollancecom,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Feb 18, 2023 at 6:24 am
#183844
Moderator
Nayeem Riddhi
Staff OP

Hello Jason,

Hope you are well. And sorry for the inconvenience. Has the problem been resolved on your side? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Feb 16, 2023 at 2:28 pm
#183781
Moderator
Nayeem Riddhi
Staff OP

Hello Elske Kortsmit,

Are you using the free version? The feature is included in the PRO version. I hope you have understood.

Thank you and regards

Feb 16, 2023 at 9:57 am
#183778
Moderator
Nayeem Riddhi
Staff OP

Glad to hear that, your problem has been resolved. if you need further any help with anything else, then please don’t hesitate to open a new topic.

Thank you and regards

Feb 16, 2023 at 9:50 am
#183776
Moderator
Nayeem Riddhi
Staff OP

Hello Antonio Inglese,

We shall check the issue and the issue has been forwarded to our related team. After fixing, the update will come next release version. I hope you have understood.

Thank you and regards

Feb 16, 2023 at 8:52 am
#183774
Moderator
Nayeem Riddhi
Staff OP

Hello Phillip Wolf,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Feb 16, 2023 at 5:56 am
#183769
Moderator
Nayeem Riddhi
Staff OP

you are welcome

Thank you and regards

Feb 16, 2023 at 5:55 am
#183768
Moderator
Nayeem Riddhi
Staff OP

Hello Dass KM,

Hope you are well. You can check this add-on, this Add-on will help you to import download monitor files to WordPress Download Manager Pro

Import Download Monitor

please check and let me know

Thank you and regards

Feb 16, 2023 at 5:48 am
#183766
Moderator
Nayeem Riddhi
Staff OP

Hello Jill Arena,

Hope you are well. Can you please check our this add-on shortcodes and demos,

WPDM Directory Add-on

please check. You can also check this shortcode doc too for your requirements,

https://www.wpdownloadmanager.com/doc/short-codes/

please check and let me know

Thank you and regards

Feb 15, 2023 at 3:44 pm
#183753
Moderator
Nayeem Riddhi
Staff OP

Hello Antonio Inglese,

We are checking the issue and already forwarded your issue to our related team. Thanks for your patience.

Thank you again and regards

Feb 15, 2023 at 1:36 pm
#183741
Moderator
Nayeem Riddhi
Staff OP

Hello Antonio Inglese,

Are you talking about two fields as I image attached for this link,

https://try.wpdownloadmanager.com/user-dashboard/

title-desc

However, here title field is updating. please check and let me know

Thank you and regards

Feb 15, 2023 at 1:01 pm
#183739
Moderator
Nayeem Riddhi
Staff OP

Hello Antonio Inglese,

I have checked now the issue. I think for the [wpdm_user_dashboard] shortcode from the edit profile description field is not updating. Can you please check again and let me know?

Thank you and regards

Feb 15, 2023 at 12:53 pm
#183738
Moderator
Nayeem Riddhi
Staff OP

Hello Marc Raoul de Villiers,

The files were sorted by upload time. Now I have added the below filter hook in your active theme functions.php file

add_filter('wpdm_package_files','filter_file_list');

        function filter_file_list($allfiles){
	
	sort($allfiles);
	return $allfiles;
	
        }

Now, I think it is sorting in an alpha-numerical way. please check and let me know

Thank you and regards

Feb 15, 2023 at 12:20 pm
#183735
Moderator
Nayeem Riddhi
Staff OP

Hello Antonio Inglese,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL for checking the issue? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Feb 15, 2023 at 6:28 am
#183726
Moderator
Nayeem Riddhi
Staff OP

Hello BGM,

Really sorry for the inconvenience. We are checking the issue and again forwarded your issue to the related team. Thanks for your patience.

Thank you again and regards

Feb 15, 2023 at 6:18 am
#183725
Moderator
Nayeem Riddhi
Staff OP

Hello Vince Dimanno,

Please check now. I have disabled Front CSS from Downloads > Settings > User Interface and also adjusted with some code from WP-Admin > Appearance > Customize > Additional CSS. Now, the modal confirmation windows are coming properly. please check and let me know

Thank you and regards

Feb 14, 2023 at 2:09 pm
#183701
Moderator
Nayeem Riddhi
Staff OP

Hello Stefano Cardinale,

Hope you are well. And sorry for the inconvenience. Can you please elaborate more on your issue? please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Feb 14, 2023 at 12:36 pm
#183699
Moderator
Nayeem Riddhi
Staff OP

Hello Marc Raoul de Villiers,

Hope you are well. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Feb 14, 2023 at 11:39 am
#183697
Moderator
Nayeem Riddhi
Staff OP

Glad to hear that, your problem has been resolved. if you need further any help with anything else, then please don’t hesitate to open a new topic.

Thank you and regards

Feb 14, 2023 at 8:15 am
#183691
Moderator
Nayeem Riddhi
Staff OP

Hello S J,

It resides in the download-manager\src\User\views\dashboard\download-history.php file. And keeping a backup of the file for the next update, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/

Please check.

Thank you again and regards

Viewing 25 posts - 6,476 through 6,500 (of 20,644 total)