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The issue has been fixed and updated. Please kindly check.
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I think you are using [wpdm_archive_compact template="link-template-default" cols=2 colspad=1 colsphone=1 items_per_page="10" orderby="title" order="ASC" login=1] shortcode. Please kindly let me know, Have you modified the shortcode appearance? Please kindly check and let me know.
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Please kindly check the Package Settings > Allow Access option if it is allowing or not the user for the packages. Please kindly check.
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I have already forwarded the issue to our related team authority. I hope soon, you shall be updated.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
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This issue creating from new package too, https://www.peprimary.co.uk/index.php/wpdm-package/wpdm-test/, however, it is not creating from our test site also other users not reporting this. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know , if you permit I can also check this process.
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Hello YDP,
Hope you are well. And sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
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Hello Pascal Fischer,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Our plugin is translate ready. You can use any popular translate plugin. Please kindly check and let me know if you have any queries more.
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I have tested here, https://graichen.de/wpdm-test/, it is working properly here. However, I was trying to check from your builder editor, but can’t able to find which section you have put the shortcode. Please kindly check and let me know.
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Hello Andreas Tietz,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Please make a file naming, taxonomy-wpdmtag.php. Then simply put it in your active theme folder, wp-content/themes/your-theme-name this directory or folder. It will render the tag detail page of WPDM. Please kindly let me know if you have more confusion.
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It is advanced feature implementation. It may require custom order request. You may please kindly knock here, https://www.wpdownloadmanager.com/download/custom-upgrade-service with your requirements. Please kindly check and let me know.
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Here is a form of filter, https://test02.sedoc.ne.jp/illustration/, do you want implement too in the tag page? Please kindly check and let me know.
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What design you like, please share with me. If possible, please, give your temporary wp-admin login details in a private reply for adjusting the issue from your site. Please kindly check.
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You have to keep taxonomy-wpdmtag.php in your theme folder, wp-content/themes/your-theme-name this directory or folder. Please kindly check.
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When you are choosing Select Files option and then attach a file to the package then WPDM process for uploading file and attach to the package. The files are accessing by URL like media library storage, it is not behave like this when you are attaching file through Select Files option. Please kindly let me know if you have still confusion.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
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Hello Masanobu Soma,
Hope you are well. You can create taxonomy-wpdmtag.php file in your theme directory with the custom layout. Please kindly check and let me know if it works for you.
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I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. If you want I can also check this process. Please kindly check and let me know.
Thank you and kind regards
I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. If you want I can also check this process. Please kindly check and let me know.
Thank you and kind regards
Please kindly share the login URL too.
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It may be not able to find we which site it is installed and activated from here your account page. But you can find it normally from WP Admin > Plugins > Active section. Please kindly check and let me know.
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The feature is working properly from our testing site. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Hello david price,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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