Nayeem Riddhi

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

For your shortcode use category parameter, if you use category parameter, on initial load, it only will fetch the packages from the mentioned category, if you want to include packages from sub-categories too, you have to use include_children=1 parameter.

[wpdm_archive_flat category="YOUR_CATEGORY_SLUG" orderby="title" order="ASC"]

For more details you can check the doc here, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/

Please check and let me know

Thank you and regards

Please share which shortcode you are using.

Thank you and regards

please let me know, if you have any queries or issues.

Thank you again and regards

Your login interface is under other services. Can you please let me know which issue I need to check. please check and let me know.

Thank you and regards

I can’t check if your setup is not ready. please check and let me know, if you have any queries.

Thank you and regards

Hello Christy Kiltz,

Hope you are well. And thanks for writing to us. If you are searching archive page shortcode, you can check the shortcodes and demos here,

https://www.wpdownloadmanager.com/doc/short-codes/

this too

WPDM Directory Add-on

please check and let me know, if it helps you.

Thank you and regards

Hello Gerald,

Hope you are well. And sorry for the inconvenience. Please share the related URL, if possible a screenshot and your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

I think the interface you have shared is login interface. But you maybe set this login feature for your site as I image attached,

please check and let me know.

Thank you and regards

Hello Ryan Stueve,

Can you please setup this for me for checking the issue further as I image attached ? You can also replace the error log file here. You will find this wp-admin > Dashboard page

please check and let me know.

Thank you and regards

You can take the screenshot. And upload and share with me from here, https://imgbb.com/. Please check and let me know.

Thank you and regards

Hello again,

I can’t able to see the statement “prove your humanity” which is small to watch. Also, can you please let me know does it related to WPDM? please check and let me know.

Thank you and kind regards

Hello fiddla,

Please, give your temporary wp-admin login details in a private reply to adjust the issue.

Thank you and regards

I can’t able to access download button, if i add my role still I can’t access. Is there any additional restriction added those packages? please check and let me know.

Thank you and regards

Hello fiddla,

Hope you are well. Thanks for writing to us. Can you please share a screenshot too for getting the issue more clear? please check and let me know.

Thank you and regards

Hello carin otten,

Your most packages showing like this as I image attached,

Can you please share such package with issue and has access for me? please check and let me know.

Thank you and regards

For now, Single domain license will work for one site. Please check and let me know, if you have any queries.

Thank you again and kind regards

The linked site should work for license. If you are trying with other site you have to buy a another license or remove the old site that has been linked. I hope you have understood. please check and let me know.

Thank you and regards

Please check which site has been added for license key, you can also remove the site as I image attached,

https://dai323vbo0kfx.cloudfront.net/wp-content/uploads/2014/01/Remove-Linked-Site.png

please check and let me know.

Thank you and kind regards

Hello Chris,

Hope you are well. And thanks for writing to us. If you have single site WPDM license you can use the license for your one site. However, please collect your license from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, following this doc, https://www.wpdownloadmanager.com/doc/settings/license/, I hope it will resolve your issue. please check and let me know.

Thank you and regards

We are checking the issue and I have already forwarded the issue to our team authority. Thanks for your appreciation.

Thank you again and regards

Please share your related URL for checking the issue further. please check and let me know.

Thank you and regards

Hello,

I have checked your issue here, https://resources.advisorsexcel.com/resource/wpdm-test/. It is working properly as expected. Can you please share your related URL where the issue is appearing. please check and let me know.

Thank you and regards

Hello Jorge Sotolongo,

Hope you are well. And thanks for writing to us. You can try below code snippet in your theme functions.php file,

add_filter('gettext', 'wpdm_custom_downloads_label', 20, 3);
function wpdm_custom_downloads_label($translated_text, $text, $domain) {
    if ($text === 'Downloads' && $domain === 'download-manager') {
      
        $translated_text = __('Documents', 'download-manager');
    }
    return $translated_text;
}

please check and let me know.

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you and regards