Nayeem Riddhi

I have checked your issue. The feature is working properly from our testing site. However, I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch theme to another for checking. Please check and let me know.

Thank you and regards

Hello Nicole,

Hope you are well. And sorry for the inconvenience. Please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Issue has been fixed for the next update, please update your plugin and add-on when any updates come. please check and let me know, if you have any queries.

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you and regards

I have got your error log files. We are checking the issue, already forwarded the issue to our team authority. Thanks for your appreciation.

Thank you again and regards

Hello cnmesoamerica,

Hope you are well. Your wp-admin credentials are not working. However, For the apostrophe issue with uploading file, can you please check the settings from Downloads > Settings > General > Upload Settings as I image attached,

And for loading the category automatically please add the init=1 parameter to your shortcode, Thus I hope it will resolve the issue. please check and let me know.

Thank you and regards

If your credentials are ok. It should work properly. Please check your credentials if any space or any special character exist or not. please check and let me know.

Thank you and kind regards

Hello Bruno,

Hope you are well. And sorry for the inconvenience. The message is appearing it is a warning, nothing major issue. I think from your wp-config.php file WP_DEBUG mode has been set as true. For now, can you please set define( 'WP_DEBUG', false ); as false? Thus, the error will disappear for now. please let me know then.

Thank you and regards

I have not directly access to the above email. Can you please share the file link here in a private reply. please check and let me know.

Thank you and regards

Hello Ishan Bhandari,

Hope you are well. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to adjust the issue.

Thank you and regards

You can upload and share your error log file from here, https://wetransfer.com. please check and let me know, if you have any queries.

Thank you and regards

I have already talked with our developer. All pdf view is inside iframe, no way to embed them directly on page. It maybe possible, but need heavy customization. While viewing one of the PDF modals it loads much less script, please check this too . please check and let me know, if you have any other queries.

Thank you and kind regards

Hello Andreas Weimann,

The issue is creating from theme admin-icons-font.css file, please check my attached image too,

switching theme the issue disappears. please check related setting from your theme too if you can disable it. please check and let me know if you have any queries.

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you and regards

Please share the related URL. If possible also attach a screenshot. please check and let me know.

Thank you and regards

Hello Andreas Weimann,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

I am talking with our authorities. After the update information, I shall update you on it. I hope you have understood.

Thank you and kind regards

It may need to change WPDM core files. But if a minor text needs to change you can also pick the selector and change it by Javascript or Jquery. I hope you have understood. please check and let me know, if you have any queries.

Thank you and regards

Hello panos akris,

Hope you are well. Thanks for writing to us. Can you please let me know Which Chat Bot you want to Active ChatGPT or Dialogflow? please check and let me know.

Thank you and regards

If the credentials are ok, it will not happen, because the system once works when the username/email and password ok. If it does not work once it will not work anytime. The system checks from the database if this identity has the same credentials, it can happen from your side due to spacing or unwanted characters. If the system for login has a bug it will happen every time, please check now too, if it is ok or not. please check and let me know.

Thank you and regards

If you want to login and go to your purchase page, please put your correct credentials. And as you have redirected from forgot password page, it also refreshes the page multiple times it didn’t keep the session for the purchase page. And for your thank you note, do you want to show it on your invoice page or any custom page? please check and let me know.

Thank you and regards

Please check now. I have adjusted setting for guest downloads and orders.

please check and let me know, if you have any queries.

Thank you and regards

You can also try this,

add_action( 'wp_loaded', 'wpdm_change_labels', 20 );

function wpdm_change_labels()
{
    $p_object = get_post_type_object( 'wpdmpro' );

    if ( ! $p_object )
        return FALSE;

    // see get_post_type_labels()
    $p_object->labels->name               = 'Documents';
    $p_object->labels->singular_name      = 'Document';
    $p_object->labels->add_new            = 'Add document';
    $p_object->labels->add_new_item       = 'Add new document';
    $p_object->labels->all_items          = 'All documents';
    $p_object->labels->edit_item          = 'Edit document';
    $p_object->labels->name_admin_bar     = 'Document';
    $p_object->labels->menu_name          = 'Document';
    $p_object->labels->new_item           = 'New document';
    $p_object->labels->not_found          = 'No documents found';
    $p_object->labels->not_found_in_trash = 'No documents found in trash';
    $p_object->labels->search_items       = 'Search documents';
    $p_object->labels->view_item          = 'View document';

    return TRUE;
}

please check and let me know, if it works for you.

Thank you and regards