Forum Replies Created
If you are trying to show assigned packages for the user, you can check this shortcode,
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_dashboard-user-dashboard-short-code/
And demo is residing My Downloads section,
https://try.wpdownloadmanager.com/user-dashboard/?udb_page=my-downloads
please check and let me know.
Thank you and regards
I am making your requirement more elaborate, with this shortcode logged in user can see the all the packages created by him not assigned to him. And for your requirement you may trying from Downloads > All Packages section there will be a dropdown where anyone login or the administrator can filter packages by Author. Please check and let me know.
Thank you and regards
From the backend Downloads > All Packages section the feature may not available, but you can use this shortcode, it will show in the Downloads section the packages created by the user, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_profile-public-profile-short-code. Can you please check it again and let me know?
Thank you and regards
Ok, please also let me know, if you face any issue in future.
Thank you and regards
Hello Francesco Dell’Anna,
Hope you are well. Are you trying to download WPDM PRO version here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, please check and let me know.
Thank you and regards
Hello Simon,
Are you searching such option from Downloads > All Packages section as I image attached for filtering packages by Author
please check and let me know.
Thank you and regards
I have already forwarded your issue. I shall update you when any information comes.
Thank you and regards
Thanks for letting us know. I have also informed your indexing issue message to our team authority.
Thank you again and regards
Hello Alex G,
Hope you are well. And thanks for writing to us. Are you talking about showing categories on the package page/via page templates? please check and let me know.
Thank you and regards
No, our team authority shall check this if they get it. Please let me know, how can i help you with any issues.
Thank you and regards
Sorry for the inconvenience. We are checking the issue and I have already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
Hello Christer Hoglund,
Hope you are well. Thanks for writing to us. You can control packages with the allow access option from package settings, thus your visitor will need to login for download your image file. please check the details doc here, https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/. Please check and let me know if you have any queries.
Thank you and regards
Hello Samir Baraily,
Hope you are well. For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. For the Download > Settings > Updates option will not work properly for some server settings. please check and let me know, if you have any queries.
Thank you and regards
You can also use other translate plugin like TranslatePress, GTranslate, Polylang, WPML etc. Please check and let me know.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
I have checked here, https://pfinc.com/pfi/wpdm-test-2/. It is working properly as expected here. can you please share the issue related URL? please check and let me know.
Thank you and regards
Sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
If you are facing an issue with the download label you can use this <a href="[download_url]" class="btn btn-primary">Download</a> instead of [download_link] template tag in your link/page template. please check and let me know, if it works for you.
Thank you and regards
I do not have direct access to support@wpdownloadmanager.com. I hope our team authority will check this. please let me know if you have any queries more.
Thank you and regards
Hello Caston Mashanda,
Can you please let me know, where you have found the shortcode, [wpdmpro-custom_filter]? you have posted a reply with your site credentials in public, however, I have just made the reply private. please check and let me know.
Thank you and regards
Hello,
Please let me know if I can help you with any issue. Please check and let me know.
Thank you and regards
You are not using any translation plugin now. Please check and let me know.
Thank you and regards
PDF Viewer for PDF files are working properly now, https://resources.advisorsexcel.com/resource/wpdm-test/. Can you please tell the time period when the issue appears? And for other slow query and log issue can you please share the PHP log error details that i can forward it to our developers. please check and let me know.
Thank you and regards
Please check now. I had to deactivate and activate again for private message plugin for resolving the issue. please check and let me know.
Thank you and regards