Nayeem Riddhi

The mail is sent through the email lock notification template with form lock too. And if you want to email via e-mail of CF7 with the package name tag, it is possible if CF7 has created any WPDM package name template tag. However, we have also an add-on https://www.wpdownloadmanager.com/download/download-notifications/. you can check this too. please check and let me know.

Thank you and regards

Can you please check from Loco Translate, the loading string is already in there as I image attached for archive or directory add-on as I image attached,

please check and let me know.

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You have shared the PC’s local URL. Please share the live link URL. please check and let me know.

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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

I have checked from our testing site with more than 10 shortcodes, it is working properly here. can you please follow this article too https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-502-bad-gateway-error-in-wordpress/ for your issue? If nothing helps, you can also contact your hosting provider to elaborate on your issue. please check and let me know.

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Hello Nader Daou,

Hope you are well. Please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

For loading the category automatically please add the init=1 parameter to your shortcode. And for – and _ issue, please use this format, wpdm_archive and please check the latest shortcodes from here, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/. please check and let me know, if you have any queries.

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Hello b52,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

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It can be your site cache issue also sometimes happen due to internet slow speed. please check and let me know.

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Hello b52,

Hope you are well. Thanks for writing to us. Yes you can do, you can adjust the email lock notification with a template variable [#package_name#] as I image attached,


please check and let me know, if you have any queries.

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Can I check with the process which I have asked you to check? please check and let me know.

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Yes, update is available now, we have adjusted the issue you have claimed. please check and let me know if you have any issues.

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Sorry for the delay. If you want to open a package or download-link in a new window, please use newwin=1 parameter in shortcode like this [wpdm_tree newwin=1]. Please check and let me know if it works for you.

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What message is showing while not accepting credentials? you can also provide a screenshot. if problem persists please, give your temporary wp-admin login details in a private reply to check the issue. please check and let me know.

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I have checked your issue. The feature is working properly from our testing site. However, I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch theme to another for checking. Please check and let me know.

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Hello Nicole,

Hope you are well. And sorry for the inconvenience. Please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Issue has been fixed for the next update, please update your plugin and add-on when any updates come. please check and let me know, if you have any queries.

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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

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I have got your error log files. We are checking the issue, already forwarded the issue to our team authority. Thanks for your appreciation.

Thank you again and regards

Hello cnmesoamerica,

Hope you are well. Your wp-admin credentials are not working. However, For the apostrophe issue with uploading file, can you please check the settings from Downloads > Settings > General > Upload Settings as I image attached,

And for loading the category automatically please add the init=1 parameter to your shortcode, Thus I hope it will resolve the issue. please check and let me know.

Thank you and regards

If your credentials are ok. It should work properly. Please check your credentials if any space or any special character exist or not. please check and let me know.

Thank you and kind regards

Hello Bruno,

Hope you are well. And sorry for the inconvenience. The message is appearing it is a warning, nothing major issue. I think from your wp-config.php file WP_DEBUG mode has been set as true. For now, can you please set define( 'WP_DEBUG', false ); as false? Thus, the error will disappear for now. please let me know then.

Thank you and regards