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midihead7

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Jul 23, 2016 at 1:45 pm in reply to: Amazon S3 – Can't Access Sub-directories in S3 Buckets #47609

midihead7
Participant

Thank you very much for your help.

Jul 20, 2016 at 6:26 pm in reply to: Amazon S3 – Can't Access Sub-directories in S3 Buckets #47539

midihead7
Participant

Could I please have a response to my last question? Thank you.

Jul 18, 2016 at 3:35 pm in reply to: Amazon S3 – Can't Access Sub-directories in S3 Buckets #47469

midihead7
Participant

I see that you’ve logged into my WordPress dashboard and that I can now access sub-directories on the edit page and can add existing S3 files again to the packages. Could you please share what was wrong for the benefit of others? I know one other person in this thread was having the same issues. Thank you.

Jul 17, 2016 at 5:39 pm in reply to: Amazon S3 – Can't Access Sub-directories in S3 Buckets #47417

midihead7
Participant

In 2.5.2, the issues relating to your Amazon S3 Manager section in the backend are fixed but the spinner issue still has not been fixed in the WordPress editor. When I try to open a bucket to navigate to existing S3 files, I only see the spinner and the buckets never open here. Please fix this as soon as possible because this is an urgent issue. See the screenshot. Thank you.

Jul 15, 2016 at 5:27 am in reply to: Amazon S3 – Can't Access Sub-directories in S3 Buckets #47372

midihead7
Participant

Could I please have an update on these issues? Thank you.

Jul 13, 2016 at 3:49 pm in reply to: Amazon S3 – Can't Access Sub-directories in S3 Buckets #47329

midihead7
Participant

I have just updated to version 2.5.1 but there are still problems. Now the S3 buckets no longer open in the Amazon S3 File Source box. The spinner just keeps spinning instead.

Also, in your Amazon S3 Manager section in the backend, I have found that if a sub-directory name has spaces in them, the manager will not open the directories. Directories without spaces in them seem to open fine. I expect that this issue will also affect the Amazon S3 File Source box in the WP editor once you fix the issue of the buckets not opening.

Please help us to resolve these issues as soon as possible. Thank you.

Jul 11, 2016 at 11:32 pm in reply to: Amazon S3 – Can't Access Sub-directories in S3 Buckets #47263

midihead7
Participant

Can we please get an update on this issue? I see that others are reporting the same problem but we are getting no response from support. Thank you.

Jul 9, 2016 at 3:26 pm in reply to: Amazon S3 – Can't Access Sub-directories in S3 Buckets #47205

midihead7
Participant

I see that you had logged into my WordPress dashboard recently. Can you please provide an update on the problem? I see that the issue is still happening. Thank you.

Jul 8, 2016 at 5:14 pm in reply to: Amazon S3 – Can't Access Sub-directories in S3 Buckets #47168

midihead7
Participant
This reply has been marked as private.
May 13, 2016 at 11:46 pm in reply to: Can't Add New Amazon S3 Files to Existing Packages #45183

midihead7
Participant

Could you please address my last reply regarding the new issue of apostrophes in filenames? Thank you.

May 10, 2016 at 11:23 pm in reply to: Can't Add New Amazon S3 Files to Existing Packages #45034

midihead7
Participant

Thank you very much. I do have one more issue I am seeing related to the Amazon S3 Add-on. For some reason, as of today, when I try to add new files that have an apostrophe in the filename (like jack’s new car.wav for example), the apostrophe and all the text in the filename (including the filename extension) after the apostrophe are missing which results in a broken link.

A temporary solution is to rename the file in the Amazon S3 bucket so that it doesn’t have an apostrophe in the filename and then add that file again to the bucket but this is a hassle. This wasn’t a problem for me until today. Any files with apostrophes in pre-existing packages are still there and those links are complete and work fine. The problem only happens when adding new files to a package that contain apostrophes in the filenames. This seems to be a bug in the latest Amazon S3 Add-on I’m running and I wonder if it has to do with the fix you implemented in my install.

Thanks for your help.

May 10, 2016 at 4:41 pm in reply to: Can't Add New Amazon S3 Files to Existing Packages #45007

midihead7
Participant

I see that you had logged into my WP dashboard about 9 hours ago to check the issue. It appears that I can now add additional Amazon S3 files to packages with 16 or more files in it. Can you please provide an update as to what you did to fix this? Thank you very much.

May 9, 2016 at 4:36 pm in reply to: Can't Add New Amazon S3 Files to Existing Packages #44957

midihead7
Participant
This reply has been marked as private.
May 5, 2016 at 10:54 pm in reply to: Can't Add New Amazon S3 Files to Existing Packages #44834

midihead7
Participant

Update: I’ve found that the issue only occurs with packages that have many Amazon S3 files in them where the more condensed version of the file list is displayed in the Admin (the version that is slimmer which doesn’t display the icons on the left). See the attached screenshot for an example of an Amazon S3 package that I can’t add any new files to.

If the number of Amazon S3 files is short, then the bigger version of the list is displayed (with the icons). I can add new files to an existing package that displays this version of the list, just not the slimmer version mention above.

I have many more files to add to existing packages that have many files in them. Please help me to resolve this as soon as possible. Thank you.

May 5, 2016 at 5:47 pm in reply to: Can't Add New Amazon S3 Files to Existing Packages #44831

midihead7
Participant
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May 5, 2016 at 5:36 pm in reply to: File Title Not Auto Populating in 4.5.5 #44829

midihead7
Participant

I haven’t seen an update for the Amazon S3 add-on plugin since your last reply. The problem still exists. Do you have any update on when this will be fixed? Thank you.

Apr 18, 2016 at 5:13 pm in reply to: How to Add Exisiting Amazon S3 Files #44154

midihead7
Participant

Thanks. I’m hoping the ability to sync with Amazon S3 directories is added in the future. It is taking me a long time to add each file manually.

Viewing 17 posts - 176 through 192 (of 192 total)
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