midihead7

I can now add files to packages with more than 16 files in it, however, the drag and drop feature to reorder the attached files is still not working. Please check and fix this issue ASAP. Thank you.

Could you please respond to this ticket? Thank you.

No, it is not working correctly. I added more files to the Dev Test package. Please go back in and try to drag and drop them into a different order. You’ll see that the drag and drop feature isn’t working at all.

As for not being able to add files to packages from S3, I had said that it won’t let me add any more files to the Single Sermons – MP3 Format package specifically. I have now discovered that it won’t let me add files to packages with 16 or more files already in the package. If there are less than 16 files, then files can be added. Adding the file worked for you because you only added one file to a package that was previously empty. I now have 16 files in the Dev Test package. Try adding a file to the Dev Test package and you’ll that it doesn’t add it but reloads the window back to the top.

I appreciate you getting this resolved as soon as possible. Thank you very much..

I updated manually and that seemed to work.

I received an email today saying that version 2.7.0 of WPDM – TinyMce Button was available but when I check for updates in my Download Manager dashboard under Updates, it shows 2.6.0 as being the latest version. In my account on your site, it also says that 2.6.0 is the latest version. Is there really a version 2.7.0 and if so, how do I get it?

Thank you. Replacing the file solved the issue.

It turns out that the post date was being pulled from my theme’s includes/loop.php file not from the single.php file. I copied loop.php, renamed it to loop-wpdmpro.php, and commented out the code that displays the date which now hides the date.

For the author box, commenting out the line <?php get_template_part( 'includes/author-box', 'single' ); ?> removed the author box but broke the sidebar layout on the WPDM download pages. To resolve this, I created a blank PHP file and edited the code to call the blank file instead of the author-box.php file: <?php get_template_part( 'themify-ultra-child/includes/blank' ); ?>

This resolves my issue so this thread can be closed. Thanks for your help!

I tried doing this without manually adding the link template ID but it doesn’t display the link template that I want to use unless I replace the link-template-panel variable with my link template ID.

I tried this but when I select my custom link template or any other link template from the list, it shows a different template instead of the selected one. No matter what link template I select, it always displays the template as seen in the attached screenshot. I don’t want people to be able to download entire packages, only individual files. I can select and display link templates fine in the Accordion and elsewhere but not when adding a Package List as you’ve described using the Other Short-Codes method.

Thank you very much for your help.

I see that you’ve logged into my WordPress dashboard and that I can now access sub-directories on the edit page and can add existing S3 files again to the packages. Could you please share what was wrong for the benefit of others? I know one other person in this thread was having the same issues. Thank you.

Could I please have an update on these issues? Thank you.