midihead7

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Viewing 25 posts - 126 through 150 (of 187 total)
in reply to: URGENT: Conflict with Themify Ultra Theme #75890

midihead7
Participant

I deleted the staging site and reset it. Please try logging in again now and it will work. I just logged into it. Credentials are the same.

Also, if you make any changes that fix the issue, I will need to know what changes you made so that I can also fix it on my live site. Thank you.

in reply to: URGENT: Conflict with Themify Ultra Theme #75886

midihead7
Participant

Why do you want me to delete Download Manager? I haven’t seen anyone log in to determine if DM is the issue itself.

in reply to: URGENT: Conflict with Themify Ultra Theme #75877

midihead7
Participant

Your response and support would be greatly appreciated. This ticket was opened two days ago. Thanks.

in reply to: URGENT: Conflict with Themify Ultra Theme #75774

midihead7
Participant

No, I’m on LiquidWeb hosting on a good VPS. What does the hosting have to do with my conflict issue? I provided login details for someone to login to check the issue. No one has done so yet and I need to have this resolved as soon as possible. Thank you very much.

in reply to: URGENT: Conflict with Themify Ultra Theme #75729

midihead7
Participant
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in reply to: File ID Button in 4.7.4 #72375

midihead7
Participant

Thank you very much. You may close this ticket now.

in reply to: File ID Button in 4.7.4 #72216

midihead7
Participant
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in reply to: File ID Button in 4.7.4 #72211

midihead7
Participant

Clearing the cache does not resolve the issue. I see a syntax error in my Chrome Console that appears to be directly related to this modal button. See the attached screenshot for the errors. I have verified that this issue exists on both my live and staging sites. I have tested with all other plugins disabled and a default WordPress theme and the issue still remains.

When I click the link on the syntax error, Chrome highlights this code on the Sources tab as having the issue:

<button type="button" class="btn btn-default" onclick="__showDownloadLink(13059, 5a68f9f320c7c)"><i class="fa fa-link"></i></button>

Steps to reproduce the syntax error:

1. Open any package under All Packages.
2. Click the modal button on a file in the list (nothing happens). Be sure to do this first before inspecting the page.
3. THEN right-click and Inspect the page in Chrome.
4. Click the link on the syntax error which will open the Console and highlight the line with the error (in my case, it’s line 2508).

I’ll give you access to my site in a private message so that you can investigate the issue. Thank you.

in reply to: Auto Update Not Working #72089

midihead7
Participant

Thank you. You may close this ticket now.

in reply to: Auto Update Not Working #71975

midihead7
Participant
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midihead7
Participant

See my post above. Issue is resolved. You may close this ticket.


midihead7
Participant

Please disregard this ticket. The problem was also affecting saving normal pages and posts and seems to have been caused by a temporary conflict with the WP-Optimizer plugin. I deactivated and reactivated it and now saving no longer reloads the frontend of the site. Thank you.

in reply to: Periodic Issue with WPDM Accordion #67089

midihead7
Participant

Thank you for clarifying that behavior with the accordion. I will advise our users that they need to be sure to log out after downloading files. Understood on Amazon S3 not having resumable downloads in Download Manager.

in reply to: Periodic Issue with WPDM Accordion #66854

midihead7
Participant
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midihead7
Participant

That’s really odd. I tried doing that twice and it wouldn’t refresh for me. Thanks for your help with these issues. You may close this ticket.


midihead7
Participant
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midihead7
Participant

I tried doing that twice but it didn’t refresh the list.


midihead7
Participant

I just installed it manually which appears to have resolved the problem. Thank you!

For some reason, my paid plugins no longer show in the Purchased Add-ons list so it won’t allow me to update them within the Download Manager settings.


midihead7
Participant

I see. I’m looking forward to the fix as soon as possible since I have my templates set to allow single file downloads only, not package downloads. Thank you.


midihead7
Participant

I just tried the download button in the Test package you added. The download doesn’t work for me from the front end even with just that one download in the list.


midihead7
Participant
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in reply to: Update Manager Rarely (if ever) Works #62612

midihead7
Participant

Will version 4.6.9 of Download Manager Pro have the integrated WordPress native plugin update routine added to it? I’m on 4.6.8 right now and see that 4.6.9 was just now released. Thank you.

in reply to: PHP Warning – WPDM Advanced Custom Fields #60041

midihead7
Participant
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in reply to: Please Respond to Outstanding Ticket #60039

midihead7
Participant

I just fixed this myself after following the advice given in this post. Another user was having the same issue and you provided the solution for them.

Can no longer arrange files in a package

Sorting is now working again. Please fix this in the next Download Manager update. Thank you.

in reply to: Can't Add Amazon S3 Files to Packages #60038

midihead7
Participant

I just fixed this myself after following the advice given in this post. Another user was having the same issue and you provided the solution for them.

Can no longer arrange files in a package

Sorting is now working again. Please fix this in the next Download Manager update. Thank you.

Viewing 25 posts - 126 through 150 (of 187 total)