I still continue to get the same PHP error from WPDM Amazon S3.
Thanks for your reply however your answer not correct. UpdraftPlus is actually using the very newest AWS SDK PHP version 3.209.30, released only 3 days ago. According to the developer: The actual problem is that WPDM Amazon S3 is loading its libraries on every single WordPress request (front-end, back-end, JSON, AJAX). In particular, it loads them on UpdraftPlus’s pages and requests. Because of the conflict, an error occurs.
Please see this response from the UpdraftPlus developer for his full explanation of why WPDM Amazon S3 is the source of the conflict:
https://wordpress.org/support/topic/php-fatal-error-conflict-with-wpdm-amazon-s3-plugin/
Please escalate this ticket to the developers so that they can correct this issue as quickly as possible. Thank you.
The issue turned out to be a problem with my Cloudflare cache. Somehow, something relating to the Download Manager Settings area from version 6.0.9 was cached in Cloudflare and was breaking the layout. I have cleared my Cloudflare cache and now the Settings dashboard displays as it should. Thanks for your assistance.
This resolved the issue. Thank you.
Hee is the full text describing the issues since they were cut off on my first post:
After upgrading to Download Manager Pro 6.0.8 from version 5.x.x and upgrading to WPDM Amazon S3 version 3.0.3, I am getting critical errors on my staging site. NOTE: I did already update all of my other WPDM extensions to their latest versions which I know is required. I have to go into recovery mode to get the backend of WordPress to load. In Recovery Mode, I see this message on both of the paused plugins: This plugin failed to load properly and is paused during recovery mode. I have tested with a default WordPress theme and with all other plugins disabled and the issue still occurs.
Sorry, my code seems to have got cut off in my previous post. Here are images of the full error messages.
Download Manager Pro 6.0.8:
https://snipboard.io/rnUdC5.jpg
WPDM Amazon S3:
https://snipboard.io/8J46FM.jpg
@Shahjada, would you mind looking into this other ticket for me (https://www.wpdownloadmanager.com/support/topic/wpdm-amazon-s3-update-date-option-how-to-change-date-format-on-frontend/)? Nayeem Riddhi doesn’t understand the issue as I’ve explained it. The credentials are still the same and active which were provided at the beginning of this older ticket. Thank you very much.
No, the issue is not resolved. As I explained in my previous post, I already had the date in WordPress set the way it should display on the frontend. This was set years ago, long before I created this ticket. The display of the date in Download Manager (for the Update Date option) isn’t respecting the date format that is set in WordPress.
I already have the date set in WordPress the way that I want it (https://snipboard.io/YSZg56.jpg) so this isn’t why Download Manager is displaying the date as yyyy/mm/dd. I had said that the Update Date option on the Edit Package screen was a WPDM Amazon S3 option but it is actually a feature of Download Manager Pro itself.
I am taking about the display on packages in the frontend. The URL is behind a private login.
Thank you. The double entry issue is fixed.
I also noticed that the newest available version of Download Manager is actually 5.3.2 when installed but https://www.wpdownloadmanager.com/download/download-manager-pro-v5/ and the current file download name still shows the current version as 5.3.1. Could you please update the version on the filename and the page so that the most recent versions are listed correctly? Thanks.
Please reply with an update on when the next version (2.9.2) of WPDM Amazon S3 will be released to fix the double-entry issue. I was expecting the update on November 21 as you had said but there hasn’t been an update yet.
Also, https://www.wpdownloadmanager.com/download/wordpress-amazon-s3-storage-plugin/ still shows the latest version as 2.9.0 even though 2.9.1 is actually the current version that is available.
Thank you.
When should I expect the released fix for the double-entry issue? I am still only seeing WPDM Amazon S3 version 2.9.1 as the one that is available for download. Thank you.
Please reply promptly. The developers really need to improve their quality control before releasing updates as we have been having issues with every new release which always ends up being a bug in the software. Thank you.
Sorry, this link should be clickable: https://snipboard.io/QZibsG.jpg