midihead7

Excellent. Thank you so much!

Will this fix be included in the next WPDM update so that I don’t lose this change and have to enter it again on every update?

Why do you want me to delete Download Manager? I haven’t seen anyone log in to determine if DM is the issue itself.

No, I’m on LiquidWeb hosting on a good VPS. What does the hosting have to do with my conflict issue? I provided login details for someone to login to check the issue. No one has done so yet and I need to have this resolved as soon as possible. Thank you very much.

Thank you very much. You may close this ticket now.

Clearing the cache does not resolve the issue. I see a syntax error in my Chrome Console that appears to be directly related to this modal button. See the attached screenshot for the errors. I have verified that this issue exists on both my live and staging sites. I have tested with all other plugins disabled and a default WordPress theme and the issue still remains.

When I click the link on the syntax error, Chrome highlights this code on the Sources tab as having the issue:

<button type="button" class="btn btn-default" onclick="__showDownloadLink(13059, 5a68f9f320c7c)"><i class="fa fa-link"></i></button>

Steps to reproduce the syntax error:

1. Open any package under All Packages.
2. Click the modal button on a file in the list (nothing happens). Be sure to do this first before inspecting the page.
3. THEN right-click and Inspect the page in Chrome.
4. Click the link on the syntax error which will open the Console and highlight the line with the error (in my case, it’s line 2508).

I’ll give you access to my site in a private message so that you can investigate the issue. Thank you.

Please disregard this ticket. The problem was also affecting saving normal pages and posts and seems to have been caused by a temporary conflict with the WP-Optimizer plugin. I deactivated and reactivated it and now saving no longer reloads the frontend of the site. Thank you.

I just installed it manually which appears to have resolved the problem. Thank you!

For some reason, my paid plugins no longer show in the Purchased Add-ons list so it won’t allow me to update them within the Download Manager settings.

I just tried the download button in the Test package you added. The download doesn’t work for me from the front end even with just that one download in the list.