midihead7

Could you please provide evidence as soon as possible which shows that the issue is coming from ElementsKit Pro so that I can provide that information to Wpmet Support? This would be helpful in getting this resolved quickly so that they don’t try to blame your software as the source of the issue. Thank you.

Thanks. Both refunds have been credited back to my credit card.

I see that these two orders are now set to Stripe but I don’t see a way to use Stripe to turn on auto-renew for these orders. The Activate button doesn’t do anything. If I have to renew with Stripe manually, how exactly will I do that if/when they expire?

When these subscriptions expire in the future, is there a way to use Stripe instead of 2checkout? I’d prefer to be able to update my credit card through my Download Manager account (using the Update Card option) rather than dealing with 2checkout.

I had received an email reply to this thread but it doesn’t show here in this actual thread. This is the reply I received:

Humayon Kabir wrote:

Hi there,

Auto-install sometimes fails due to auth error or server file permission issue.

However, you always can download any add-on from 
User Dashboard

and install.

Thanks.

Post Link: https://www.wpdownloadmanager.com/support/topic/urgent-wpdm-amazon-s3-3-0-3-conflict-with-updraftplus-1-22-5/#post-168989

I didn’t say that auto-install wasn’t working, I said that the Free Add-ons no longer show under Settings > Updates. They used to appear using previous versions of Download Manager but stopped showing in a recent WPDM update. My server permissions have not changed since I started using Download Manager years ago. I am aware that I can download the add-ons directly from my Download Manager account but it is inconvenient since I don’t have any easy way to see if there are any newer add-on updates unless I visit each add-ons page on your site to try to find what the latest version is.

Please also note that when I click the yellow Logout button on the Updates screen, nothing happens and I am not actually logged out.

Your changes have resolved the issue. Thank you very much!

I do have one other issue I’ve been seeing. In the Download Manager Settings under Updates, the Free Add-on tab has stopped showing the available free add-ons so I am unable to tell which of my free add-ons have new updates available. I have tried logging out and back in but the list remains empty. It has been this way for a while now. You can see this on my staging site which you still have access to.

I still continue to get the same PHP error from WPDM Amazon S3.

Thanks for your reply however your answer not correct. UpdraftPlus is actually using the very newest AWS SDK PHP version 3.209.30, released only 3 days ago. According to the developer: The actual problem is that WPDM Amazon S3 is loading its libraries on every single WordPress request (front-end, back-end, JSON, AJAX). In particular, it loads them on UpdraftPlus’s pages and requests. Because of the conflict, an error occurs.

Please see this response from the UpdraftPlus developer for his full explanation of why WPDM Amazon S3 is the source of the conflict:

https://wordpress.org/support/topic/php-fatal-error-conflict-with-wpdm-amazon-s3-plugin/

Please escalate this ticket to the developers so that they can correct this issue as quickly as possible. Thank you.

The issue turned out to be a problem with my Cloudflare cache. Somehow, something relating to the Download Manager Settings area from version 6.0.9 was cached in Cloudflare and was breaking the layout. I have cleared my Cloudflare cache and now the Settings dashboard displays as it should. Thanks for your assistance.

This resolved the issue. Thank you.

Hee is the full text describing the issues since they were cut off on my first post:

After upgrading to Download Manager Pro 6.0.8 from version 5.x.x and upgrading to WPDM Amazon S3 version 3.0.3, I am getting critical errors on my staging site. NOTE: I did already update all of my other WPDM extensions to their latest versions which I know is required. I have to go into recovery mode to get the backend of WordPress to load. In Recovery Mode, I see this message on both of the paused plugins: This plugin failed to load properly and is paused during recovery mode. I have tested with a default WordPress theme and with all other plugins disabled and the issue still occurs.

Sorry, my code seems to have got cut off in my previous post. Here are images of the full error messages.

Download Manager Pro 6.0.8:
https://snipboard.io/rnUdC5.jpg

WPDM Amazon S3:
https://snipboard.io/8J46FM.jpg