Hasibul Amin Hemel

Hi,

please download the latest version of the plugin from user dashboard area (https://www.wpdownloadmanager.com/user-dashboard/purchases/).

– http://prntscr.com/hoy7w6

And then install the zip file using Dashboard->Plugins->Add New->Upload plugin.

Seems like the zip file you are uploading of the plugin is corrupted.

If the problem still occurs send me login in private.

Thanks

Hi,

Seems like the pdf extensions files are showing the icon correctly. As the error can be from the server.

Can you show some missing icon, where the icon should be load but not loaded?

Thanks

Hi,

There was a little misunderstanding with the category access. It means if you select the specific user role, then only that user role can access the single package page and download the item. You can see the access description that says, “Select the roles who should have access to the packages under this category“. But any user can create category and post package from the frontend and backend if you allow access to create post and category. It’s WordPress default feature.

Thanks.

Hi,

You can just modify the existing template file and puts it in your theme folder/tpls. The filename for the shortcode is wpdm-all-downloads.php, you can find it in plugins/download-manager/tpls.

Thanks

Hi there,

If you really want to hide all the post before someone clicks on category name you can use the category shortcode from directory addon. Here is the shortcode [wpdm-categories subcat="1" showcount="0" cols=3] for the demo (https://demo.wpdownloadmanager.com/wpdmpro/categories/).

Sorry, the default archive shortcode doesn’t support the feature like showing only category files not sub cats, hiding count number, but you can always edit the template file of the archive page to achieve the functionalities.

Thanks.

You can reduce your picture size for the site. And use higher resolution picture for download. It can solve the issue.

The site wasn’t loaded. If you can send me login info in private I can see the current status of the page.

Thanks

Hi there,

I see there is a problem with the form css and front end builder.
Can you send login in private to check the issue?

Thanks

Hi there,

Can you provide login in private to check the issue?

Thanks

Yes, it is a transient issue I guess.

Thanks

Hi there,

Can you please elaborate the issue? can you send the package page in private reply?

Thanks

Please post your key in private reply to unlock it.

Thanks

Hi there,

You have to customize the /wpdm-archive-page/tpls/archive-page-with-sidebar.php template. Find ‘View Details’ text there and replace the text. The set <?php echo wpdm_download_url(get_the_ID()); ?> as href value and remove the apc-pack-<?php echo $xid; ?> class.

When editing the template follow the rules stated above ( make your own copy of template ). You can put the modified template on {active-theme}/download-manager.

This won’t work when your package is locked.

Thanks