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Hasibul Amin Hemel

Forum Replies Created

Viewing 25 posts - 701 through 725 (of 1,509 total)
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Feb 22, 2018 at 8:51 pm in reply to: file-not-found.txt problem #70233

Hasibul Amin Hemel
Blocked

The contents of the .htaccess file is 

RewriteEngine On
<Files *>
Deny from all
</Files>

If the downloads still not found then check the PHP error log if you have anything there.

Thanks

Feb 22, 2018 at 8:41 pm in reply to: Custom Access Level not working #70232

Hasibul Amin Hemel
Blocked

Hi,

I see you didn’t delete the older version and installed the new one. Please check the plugins directory. make sure only one version/copy should be installed and activated. Would you like me to delete both one and install the latest one and check it?

Thanks

Feb 22, 2018 at 8:27 pm in reply to: Remove Links from Title and Category #70229

Hasibul Amin Hemel
Blocked

Hi,

Create a dir named download-manager inside your active theme dir, copy wpdm-all-downloads.php from /plugins/download-manager/tpls/ to{active theme dir}/download-manager/, now open and edit the file.

And remove the link tag from 251 to remove the link from the title.and for category 222 no line.

Thanks

Feb 22, 2018 at 7:51 pm in reply to: can't update #70226

Hasibul Amin Hemel
Blocked

Hi,

There is an issue which will be solved in next update. For now please download the latest version from the purchase dashboard and remove old one from the site and install it.

Thanks

Feb 22, 2018 at 10:22 am in reply to: Open PDFs in Browser #70190

Hasibul Amin Hemel
Blocked

Hi,

please select Open In Browser from Downloads Settings Basic Tab File Download Section.

Thanks

Feb 22, 2018 at 10:15 am in reply to: How to set up Email Lock #70189

Hasibul Amin Hemel
Blocked

Hi,

There might be any conflict with the plugin. Is there any PHP error log?

If you can provide login details I can check the issue.

Thanks

Feb 22, 2018 at 6:21 am in reply to: Link Template for Search Results #70184

Hasibul Amin Hemel
Blocked

Hi,

It’s a custom link template. You can always create and modify new link templates from /wp-admin/edit.php?post_type=wpdmpro&page=templates.

Thanks

Feb 22, 2018 at 6:14 am in reply to: file-not-found.txt problem #70182

Hasibul Amin Hemel
Blocked

Hi,

Can you please check whether the /uploads/download-manager-files/ folder is created under the multisite and files available there? If not create the folder and add .htaccess with right permission.

Thanks

Feb 22, 2018 at 5:19 am in reply to: File List with Category Tree #70180

Hasibul Amin Hemel
Blocked

Hi,

1. Do you want something like this?
Then you need this addon to achieve that.

2. You can use custom access settings of the package to show the files to specific users.

Thanks

Feb 22, 2018 at 5:14 am in reply to: Direct to download from search results. #70179

Hasibul Amin Hemel
Blocked

Hi,

You can use the shortcode search feature to achieve that [wpdm_search_result init=1 template="link-template-default" cols=1]. You need to put link template which has download button with [download_link] template tag which enables direct download.

Sorry to do with default search it needs code customization.

Thanks

Feb 22, 2018 at 5:03 am in reply to: Return URL – Return user to download page after purchase #70178

Hasibul Amin Hemel
Blocked

Hi,

The guest download page is the only way to download the guest orders. You need to put return URL of any payment method from Downloads Settings Premium Package Payment tab to that page URL.

Thanks

Feb 22, 2018 at 4:59 am in reply to: Can't log in or verify license #70177

Hasibul Amin Hemel
Blocked

Hi,

There might be any plugin conflict. Try disabling other plugins. or Please provide temporary login info to check.

Thanks

Feb 21, 2018 at 9:09 pm in reply to: file-not-found.txt problem #70163

Hasibul Amin Hemel
Blocked

Do you use an old version of the plugin? What is your PHP version? Is there any error log? Please provide login and FTP details to check the issue.

Thanks

Feb 21, 2018 at 9:06 pm in reply to: How to set up Email Lock #70162

Hasibul Amin Hemel
Blocked

Hi,

Can you send temporary admin info in private reply? so I can take a look at the template.

Thanks

Feb 21, 2018 at 9:03 pm in reply to: Bulk import error (does nothing) #70161

Hasibul Amin Hemel
Blocked

Hi,

You may use Advance CSV importer to import bulk amount of files with the demo CSV file. You can also insert custom title for each package and more things.

Thanks

Feb 21, 2018 at 9:00 pm in reply to: WordPress PDF Stamper Plugin Error 500 #70160

Hasibul Amin Hemel
Blocked
This reply has been marked as private.
Feb 21, 2018 at 8:59 pm in reply to: Corrupted Downloads #70159

Hasibul Amin Hemel
Blocked

Hi,

Please send the page URL and temporary login info in private to check.

Thanks

Feb 21, 2018 at 8:43 pm in reply to: Bulk Import causes Database Crash #70148

Hasibul Amin Hemel
Blocked

Hi,

When uploading there might be ram outage on the server. Please contact server admin for details.

Thanks

Feb 21, 2018 at 8:36 pm in reply to: Link Template for Search Results #70145

Hasibul Amin Hemel
Blocked

Hi,

The prime theme has customized search from only for the prime theme. If you still want that you can send customize request at customize@wpdownloadmanager.com.

Thanks

Feb 21, 2018 at 8:24 pm in reply to: purchased CSV Importer…not working #70143

Hasibul Amin Hemel
Blocked

Hi,

You can put all your downloads file in uploads/download-manager-files directory. Then you can put filename with space like (abc.txt,another-file.doc,other-file.pdf) in the CSV file and map it to WPDM:files fields.

Yes, you should do mapping once after uploading a CSV.

Thanks

Feb 21, 2018 at 8:07 pm in reply to: WordPress PDF Stamper Plugin Error 500 #70140

Hasibul Amin Hemel
Blocked

Hi,

It would help us to debug the issue quickly if you can provide website details in private reply.

Thanks

Feb 21, 2018 at 7:49 pm in reply to: Email download links go to spam #70138

Hasibul Amin Hemel
Blocked

Hi,

Seems like you are using Linode server and their DNS is blocked for spam. Please contact the server support to solve this issue.

Thanks

Feb 21, 2018 at 7:34 pm in reply to: I can't download files once they are uploaded #70131

Hasibul Amin Hemel
Blocked

If your server doesn’t support docx file then you can zip them before uploading,
The server is blocking the ajax request with doc filetype.

Screenshot https://prnt.sc/ihypqg

However, you can modify the wp-config.php file and add define( 'ALLOW_UNFILTERED_UPLOADS', true ); this code to see what happens. Or you can Try this.

Thanks

Feb 21, 2018 at 7:10 pm in reply to: Frontend upload limit and disable browse and URL options #70127

Hasibul Amin Hemel
Blocked

Hi,

Currently, we only support max file size of the package that you can find in frontend settings. You need custom coding to enable selection of a single file. For customizing solution please contact support@wpdownloadmanager.com

Thanks

Feb 21, 2018 at 6:27 pm in reply to: file-not-found.txt problem #70124

Hasibul Amin Hemel
Blocked

Hi,

If you do not upload any files with the package then this error occurs. Please upload a file in the package you are trying to download.

Thanks

Viewing 25 posts - 701 through 725 (of 1,509 total)
1 2 3 … 28 29 30 … 59 60 61