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Hasibul Amin Hemel

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Viewing 25 posts - 476 through 500 (of 1,509 total)
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Mar 21, 2018 at 1:55 pm in reply to: Docx, xlsx and pptx in svg format #72048

Hasibul Amin Hemel
Blocked

Hi,

You can select the specific icon for the package from the package settings Icons in the package edit mode.

Thanks

Mar 21, 2018 at 1:53 pm in reply to: How do I identify which domains I have a license for? #72047

Hasibul Amin Hemel
Blocked

Please post your license in private reply to check.

Thanks

Mar 21, 2018 at 1:53 pm in reply to: Activation triggers fatal error #72046

Hasibul Amin Hemel
Blocked

Hi,

Please install the latest version of the plugin. Please send the login in private to check the issue.

Thanks

Mar 21, 2018 at 11:52 am in reply to: Wrong Titles on Full Package Download #72036

Hasibul Amin Hemel
Blocked

Hi,

Download Manager adds the code to any file THAT HAS BEEN UPLOADED BEFORE. So if you upload a file, correct a mistake then re-upload the file, it will get the numeric prefix.

To get around it, rename the file before you upload it a second time. You can add version numbers to them. As long as the file name changes, the file itself can be identical.

Thanks

Mar 21, 2018 at 11:49 am in reply to: Statisics #72035

Hasibul Amin Hemel
Blocked

Yes, Its track only the unique downloads which are stored in the __wpdm_download_count for any package. And you can get redownloads count from the stat table/ download history.

Thanks

Mar 21, 2018 at 11:46 am in reply to: How to custom link add to cart #72034

Hasibul Amin Hemel
Blocked

Hi,

Do you want to show the field to logged out visitor only?

Mar 21, 2018 at 11:45 am in reply to: How to Click button Download it Only Download 1 file New #72033

Hasibul Amin Hemel
Blocked

Please send login info in private to check.

Thanks

Mar 21, 2018 at 11:44 am in reply to: OneDrive not working on front end #72032

Hasibul Amin Hemel
Blocked

Thanks for the solution. We will look into it.

Mar 21, 2018 at 10:54 am in reply to: How to Open the URL Link in New window? #72028

Hasibul Amin Hemel
Blocked

Hi,

You can use custom link template and set the download url to open in new tab. Just use target blank like following example,

<a target="_blank" href="[download_url]">Download</a>

Creating a new template ( https://www.wpdownloadmanager.com/doc/templates/creating-a-new-template/ )

Thanks.

Mar 21, 2018 at 10:47 am in reply to: How to set global excerpt length #72027

Hasibul Amin Hemel
Blocked

Hi,

You can use the latest downloads widget to show latest packages in any place.

Thanks

Mar 21, 2018 at 10:42 am in reply to: Pop-up is blank, error message when trying to view update details #72026

Hasibul Amin Hemel
Blocked

Hi,

No, you won’t lose any data of the download manager if you deactivate and delete it for the update. After reinstalling all the data will be back.

Thanks

Mar 21, 2018 at 10:41 am in reply to: Registration required field #72025

Hasibul Amin Hemel
Blocked

Hi,

You may follow this. Let me know if any error occurs.

Thanks

Mar 21, 2018 at 10:33 am in reply to: PDF Viewer Add-On Shortcode #72024

Hasibul Amin Hemel
Blocked

Hi,

Please disable other plugins to check. Also, see if the cache directory has the generated images for thumbs.

Thanks

Mar 21, 2018 at 9:34 am in reply to: Can't download new purchase #72016

Hasibul Amin Hemel
Blocked

Hi,

Please download the plugin from the purchase area.
First click on download which will take you to order details page, from there click on the download icon.

Thanks

Mar 21, 2018 at 9:33 am in reply to: Update Download Manager 4.7.4 #72014

Hasibul Amin Hemel
Blocked

Hi,

If you are purchased the pro version. Then you can get the pro version until one year of the purchase date. Please download the latest version from the purchase area.

Thanks

Mar 21, 2018 at 9:31 am in reply to: Auto Update Not Working #72013

Hasibul Amin Hemel
Blocked

Hi,

For now, Please download the latest version from the purchase area.
– Then Unzip the plugin.
– Open FTP (filezilla)
– Upload the folder download-manager to /wp-content/plugins, a pop up will show and will ask you to overwrite files, choose yes.

Thanks

Mar 21, 2018 at 3:12 am in reply to: Pop-up is blank, error message when trying to view update details #71986

Hasibul Amin Hemel
Blocked

Hi,

Can you please install the latest version of the plugin? I hope it will resolve the issue.

Thanks

Mar 20, 2018 at 9:04 pm in reply to: Registration required field #71963

Hasibul Amin Hemel
Blocked

Hi,

You can use this hook to add editional fields in registration form.

Thanks

Mar 20, 2018 at 9:00 pm in reply to: Password protect directories #71961

Hasibul Amin Hemel
Blocked

Hi,

Please create a .htaccess file inside /download-manager-files/ dir and put following contents there:

RewriteEngine On
<Files *>
Deny from all
</Files>

This would protect your files inside the dir from HTTP access.

Thanks

Mar 20, 2018 at 8:58 pm in reply to: Default values – hide package settings #71959

Hasibul Amin Hemel
Blocked

Please send it through the email support@wpdownloadmanager.com

Thanks

Mar 20, 2018 at 8:54 pm in reply to: 3 Important Questions #71957

Hasibul Amin Hemel
Blocked

Hi,

You can put the custom code for any specific widget anywhere in the theme.

Thanks

Mar 20, 2018 at 6:29 pm in reply to: Problems with license key #71948

Hasibul Amin Hemel
Blocked

Hi,

If you are using siteground hosting, please include following in your .htaccess file in the server. If the issue not solved by adding this, Please send login in private to check.

<IfModule mod_security.c> 
    SecFilterRemove 001868 
</IfModule>

Thanks

Mar 20, 2018 at 12:19 pm in reply to: Linking to onedrive is failing. #71923

Hasibul Amin Hemel
Blocked

Hi,

please include following in your .htaccess file in the server. If the issue not solved by adding this, Please send login in private to check.

<IfModule mod_security.c> SecFilterRemove 001868 </IfModule>

Thanks

Mar 20, 2018 at 12:17 pm in reply to: Statisics #71922

Hasibul Amin Hemel
Blocked

Hi,

The individual download count is different from the download stat table. Here _ahm_download_stats is for the wpdm-stats. and __wpdm_download_count for single package downloads count.

Thanks

Mar 20, 2018 at 11:50 am in reply to: Simplify Front end Upload form #71918

Hasibul Amin Hemel
Blocked

Hi,

The update will arrive soon. As we are working to fix some issues. This feature will be added in next update of default values addon to work with the frontend.

Thanks

Viewing 25 posts - 476 through 500 (of 1,509 total)
1 2 3 … 19 20 21 … 59 60 61