Humayon

Hi,
In my inspection, I found that unlock is working properly.
Please check this screencast I just made for you.
Thank you

Hello @b-maria,
In my inspection, I found that you have changed the page layout.
Everything is working fine now and looking great.
Let me know if you need further assistance regarding this matter.
Thank you

Hello @markstr8,
Hope you are doing great.
Please try after disabling this option first. Also, make sure that you are using the latest version of WPDM and WordPress PDF Viewer add-on 2.1.0.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hello @communicationsra-bm,
In order to use the latest version/update, yes, you have to purchase the add-on separately.
However, you can check our full access pack as well from the below link.

Full Access Pack

Thank You

Hello,
Sorry for the inconvenience.
Please use the below code instead of the previous one.

add_action("wpdm_after_upload_file", function($path){
    $filename = basename($path);
    $upload_dir = dirname($path);
    $year = date("Y");
    $new_path = $upload_dir."/".$year."/".$filename;
    if(!file_exists($upload_dir."/".$year."/"))
        mkdir($upload_dir."/".$year."/");
    rename($path, $new_path);
    die("|||{$year}/{$filename}|||");
});

It should work.
Thank you

Hello @voicealyb,
Hope you are well.
Will you please share the related page/file/package URL with us?
If possible, please, provide us with your temporary wp-admin login details in a private reply for checking the issue.
However, it will be very cooperative if you record me reproducing your issue using a tool like this? https://www.loom.com/ or you can give us some screenshots as well by using this.
It helps me to quickly figure out the issue and squash it immediately.
Thank you.

Hello
Hope you are well.
Since your using the latest version of the add-on. So, please use the updated shortcode from the add-on page.

Archivio test

I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hi @communicationsra-bm,
Based on your order history if you want to use the WPDM Accordion addon then you have to purchase a copy of the add-on. Because the old order ( from the previous developer ) is already expired and he isn’t using it anyway.
Hope you understand now.
Thank you

Hi @rafaelviana,
In our test environment Elementor is working file while editing the shortcode.
There can be a conflict with other third-party plugins, can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then.
With Regards

Hi @branja,
Please apply the below code in your currently active theme functions.php file which should solve the issue.

add_action("wpdm_after_upload_file", function($path){
     $filename = basename($path);
     $upload_dir = dirname($path);
     $year = date("Y");
     $new_path = $upload_dir."/".$year."/".$filename;
     rename($path, $new_path);
     die("|||{$year}/{$filename}|||");
});

However, you will find more details in here.
Thank you

Hello @branja,
Hope you are well and doing great.
1. WPDM doesn’t have any such automatic option yet, but you can organise files manually in different server dir and use server file browser to attach files from different server dir to keep them clean and organised.
2. You can delete files easily from the admin section by using WPDM Asset Manager functionality by following this.
Hope you understand.
Thank you

Hi @b-maria,
Please copy the valid shortcode from the below link by following this screenshot.

WPDM Directory Add-on

Also, [wpdm_archive_flat order=”desc” items_per_page=”999″] looks horrible due to your theme style. Please adjust your theme style accordingly.
Thank you.

Hello @naughtycocktailparties,
Sorry for the inconvenience.
Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, don’t forget to share the related page/file/package URL with us where the issue exists.
Thank you

Hi @pierreg,
You have to change both the related link and page templates by following the below docs.

Template Files

I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hi @ukfastcar,
Thank you for your interest.
I just cleared the cache in here the increased PHP memory limit via wp-confing.php file which resolved the issue.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Cheers!

Hello @goldenmoon,
Hope you are well.
Please keep your file under /{My_Path}/wp-content/themes/{My-Theme}/download-manager/link-templates/.
It should work.
Thank you

• This reply was modified 4 years, 7 months ago by Humayon.

Hello @communicationsra-bm,
Hope you are well.
You can download the latest version 2.0.1 of WPDM Accordion from here.
However, please open a separate forum topic in the future by describing your issues there properly. So, that we can track it and give you a better solution ASAP.
Thank you

Hi @fscedfu,
Sorry to hear that.
In this case, install the latest version first and then please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hi @mdjmiah,
Sorry for the inconvenience.
Maybe you are updating the WPDM Pro after a long time. So, simply visiting the link and page template menu on the admin dashboard will resolve the issue. As the action will regenerate the templates automatically in the new style.
Go to Downloads>templates then visit all tabs there.
Hopefully, your problem will be solved. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hi @david-partridge,
Glad to hear that your issue has been resolved.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Cheers!

Hello @ukfastcar,
Thank you for your cooperation.
Please check now it’s working fine.
With Regards

Hi @indigohosted,
Make sure you are using the valid/updated shortcode from the below link.

WPDM Directory Add-on

I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hello,
I found the issue.
Please update your WPDM Pro and Advanced Access Control plugin to the latest version. You can download them from here as well.
Hopefully, it will solve your issue.
Thank you

Hi @marketingdecorsrl-eu,
Hope you are doing great.
Please follow the following steps (especially when upgrading from free to pro ):
1. Deactivate and Delete free/old version
2. Download the latest version from Premium Download Area
3. Install and activate the latest version
Done! ( The process will not harm your old data/settings )
Thank you

Hello @rafaelviana,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists because in our test Elementor is working fine.
It helps me to quickly figure out the issue and squash it immediately.
Thank you