Ryan Stueve

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May 24, 2022 at 6:29 pm in reply to: Powerpoint and Doc files not previewing #172478

Participant

So I have discovered the issue is in the file name…the extension must be “.ppx” not “.ppt” and “.docx” not “.doc” in order to correctly preview. Putting that out here in case anybody else is running across this problem! Thanks for the help!

May 19, 2022 at 9:17 pm in reply to: tags in bulk import not working #172283

Participant

I’m also experiencing the bulk import telling me it identified and successfully imported all of my files via the CSV, but when I look at my downloads, any file title that has an apostrophe, em dash or en dash. These characters worked previously.

This reply was modified 2 years, 11 months ago by Ryan Stueve.

May 19, 2022 at 8:48 pm in reply to: tags in bulk import not working #172280

Participant

I’m having the same issue. Is there any way we can revert to the 6.1.4 version until the update is completed?

May 16, 2022 at 3:53 pm in reply to: Powerpoint and Doc files not previewing #172157

Participant

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May 16, 2022 at 3:53 pm in reply to: Powerpoint and Doc files not previewing #172156

Participant

I have tried switching to that page template and it still doesn’t load my PPT file: https://dbr2.flywheelsites.com/resource/legacy-optimizer-seminar-slides-aefs/

May 10, 2022 at 12:45 pm in reply to: Powerpoint and Doc files not previewing #172013

Participant

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Apr 7, 2022 at 8:25 pm in reply to: View expired downloads on backend #171039

Participant

So, I initially gave a lot of potential options that I am looking for that would solve my issue. Can you speak specifically to which of these options this combination of add-ons would accomplish? I’m not seeing anything in my reading about them that gives me assurance that they would either:

Create sorting functionality by expiration in the list view of all packages
Notify a specific administrator that a file is approaching expiration
Automatically turn the download into a draft following expiration

I need to know with certainty that I can receive a report or sort my downloads to know which ones are expired or about to expire and these add-ons are not making that clear. They also don’t say that I can get a refund if they don’t accomplish what I’m looking for, so I need to know going in how specifically the add-ons will accomplish my needs.

Mar 29, 2022 at 6:22 pm in reply to: View expired downloads on backend #170528

Participant

Before I purchase additional add-ons, do you have documentation or screenshots that can provide a visual to show how these add-ons will mitigate my particular issue? Just in reading about them, I’m having a little trouble seeing that they will accomplish what I’m looking for, so I’m just looking for extra confirmation in how that will work since I don’t want to buy something I cannot get a refund on if it doesn’t fulfill the purposes needed.

Mar 16, 2022 at 2:46 pm in reply to: Bulk Import from CSV not working #169922

Participant

Thank you!

Mar 15, 2022 at 1:36 pm in reply to: Bulk Import from CSV not working #169839

Participant

Hi there…any update on this issue?

Mar 11, 2022 at 4:58 pm in reply to: Carousel Shortcode not displaying properly #169664

Participant

Unfortunately that solution won’t solve the issue as I will not be able to manually keep a Top Downloads category up to date. I’ll have to find another solution, but if I can propose a feature, adding the order_by functionality to the Carousel shortcode would be amazing since it would solve this dynamically.

Mar 11, 2022 at 2:19 pm in reply to: Bulk Import from CSV not working #169656

Participant

Nayeem, can you please follow-up with me on the progress of this request? I’m going to be bulk importing thousands of downloads into my site over the coming weeks and need to have this issue resolved. If you can let me know when it is, it would be greatly appreciated.

Mar 7, 2022 at 2:22 pm in reply to: Bulk Import from CSV not working #169372

Participant

Do I need to change something in my process or is this a known issue that is being resolved via a plugin update?

Mar 4, 2022 at 7:53 pm in reply to: Bulk Import from CSV not working #169201

Participant

From the same server. I’m uploading the image to the media gallery of the same site that I am bulk importing into and just linking to that image so it knows what to pull. Does it need to be a link from a different source?

Mar 4, 2022 at 4:20 pm in reply to: Bulk Import from CSV not working #169189

Participant

Cool, got the templates working. BUT, the preview images are still duplicating. I put my file in the media gallery before bulk importing and just grabbed the absolute image path and put that in my CSV, but it doesn’t seem to be linking from that file, it actually re-uploads that image to the media gallery the number of times that I have it in the spreadsheet. Is there a different way I need to be doing this?

Mar 2, 2022 at 5:07 pm in reply to: Bulk Import from CSV not working #169054

Participant

It appears to be working now. I’m unsure of the issue that was causing the problem. However, when I bulk import, it creates the preview image in my media gallery each time. I’m going to be uploading a lot of downloads that will use the same image and I don’t want it creating multiple versions in my media gallery. Do you know how to get around that?

I’m also using custom page templates. In the CSV I’m using the page template ID with the “.php” at the end (as the example shows), but after importing, those page templates don’t seem to be pulling correctly. When I click on one of my downloads, instead of showing the content in my page template, it is just showing my template name “dbr-multiple-files.php” in the body of the download page. For example: the last 2 posts on this page titled with “test”: https://dbr2.flywheelsites.com/resources/

This reply was modified 3 years, 2 months ago by Ryan Stueve.

Feb 28, 2022 at 2:13 pm in reply to: Bulk Import from CSV not working #168901

Participant

Can you tell me what column headings don’t match? I used your sample.csv just as suggested to create this file, so I’m not sure why this wouldn’t be working.

Feb 24, 2022 at 7:33 pm in reply to: Bulk Import from CSV not working #168695

Participant

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Feb 24, 2022 at 4:24 pm in reply to: Bulk Import from CSV not working #168661

Participant

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Feb 14, 2022 at 1:55 pm in reply to: Bulk Import from CSV not working #168111

Participant

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