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My concern is that our site is locked down with SSO, so users have to be logged in. And all of our users are set with user roles, so I am having trouble determining how people can be downloading as a Guest.
Working! Thank you so so much!
Thank you so so so much! Appreciate it. Do you have an update on when we can expect this change? I’m updated to the latest 3.0.5 and PPTs still aren’t working: https://resources.advisorsexcel.com/resource/inspiring-women-client-facing-seminar-dl-io/
Checking back in on this please.
Hi Shahjada, I have PDF viewer updated to version 3.0.2 but am still not seeing multiple PPT files previewing:
https://resources.advisorsexcel.com/resource/inspiring-women-client-facing-seminar-dl-io/
Thank you so much, Shahjada. I really appreciate your speedy action on this!
Thank you. I look forward to a response.
That issue was already marked as resolved so I opened a new topic as I have been instructed to do in the past. That issue was solved. This is a new one related to Wistia and Vimeo videos. Would love it if someone can look into this issue and please respond.
Yes, as mentioned previously, you may find the original thread to be helpful for the background of the issue. I stopped receiving responses there, so I opened a new topic.
Here is some of the important history from that thread:
Shahjada (Aug 18, 2022): There is actually no option for previewing multiple ppt file yet, [doc_preview] will show only first file preview. However, we have noted it for implementation.
Shahjada (Oct 20, 2022): Hi, sorry for the delayed reply, we are working on it, please allow us a few more days.
Yes, you’ll find the entire chain in the previous topic linked above. When using PDF viewer using multiple PPT or Doc files in a package, no preview displays, just the dropdown to switch between documents.
Thank you. I have verified it is properly updating now.
Checking in again…it’s been almost another month. Really needing a resolution to multiple PPT/Doc files not previewing. I’ve been promised this was almost completed several times.
Thank you, but when I go to my dashboard, “Download Notification” is not there. This was originally completed as a customization, so I have no plugin file in my account to download the latest version.
Hi there, sorry to be annoying. Do you have any more info on this update? It has almost been a month.
Thank you so so much, Shahjada! It is beautiful! 🙂
Appreciate the update.
Any update on Wistia videos? Please see my last message that contains a specific use case and our login information to test if needed.
Checking in again. Is the viewing of multiple files still coming for future implementation? I’ve got a lot of packages using multiple PPT, DOCX and XLS files and they are not previewing properly with PDF viewer which is giving my site users a poor experience.
Hi there…still awaiting a response please 🙂
Hi Shahjada. We are using version 6.2.6, but Wistia videos don’t appear to be supported still. For example, here is a package that I am using both our old embed format (just so it isn’t missing a video on a live page) and also the Wistia link as you have suggested we handle these. So, it should be displaying the video twice on the page and it isn’t.
https://resources.advisorsexcel.com/resource/medicare-supplements-video/