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We are using miniOrange SSO as stated before…so that login screen only lets people in who have registered first through our CAS system. The test user I provided is one that I have created in CAS and can be used to test with. Once logged in the first time, that user profile from CAS will auto-create a new WP user. You have to delete the user from the WP users in order to test it again. There should be no reason to create a fresh test user outside of the provided one.
Have you been able to get any other eyes on this? We have been struggling through this for weeks and are REALLY needing to get it solved as soon as possible.
It still isn’t working. I think you didn’t see a problem because the user was already created in WP. The error occurs only on the very first login attempt. So as I test, I have to go back to Users > All Users and delete my test account from the users list before testing again. After doing that, the issue still seems to be happening.
We aren’t wanting to mix plugins to manage user roles. MiniOrange doesn’t manage users…it is just a SSO service that passes that information into the site. What we had set up a few weeks ago was working fine until the rollout of WPDM’s pending user role functionality. I have it turned off and it still is conflicting with our site. I have tried unchecking the user role as you suggested in your last update but it doesn’t save. When I refresh the page “Pending” is still selected.
I do not want to buy or add another plugin to our site. We already have user roles built out via User Role Editor that were working perfectly, so there is no reason for us to add or pay for further plugins to fix an issue that the latest WPDM update caused.
Can this issue be elevated to a higher level of support? We need to get this solved.
Sorry I mis-typed above…I have tried checking and unchecking the “Keep new signups pending for admin review” and neither prevents the issue.
Please try the backdoor login link provided again.
I have tried checking and unchecking the “Keep new signups pending for admin review” setting and prevents the issue.
Here’s a video of what is happening: https://soapbox.wistia.com/videos/YUuUQUFoao
Can you just help me understand what the key is for the package description? It is not listed in in the function reference package data keys.
Thanks!
Wonderful. Thank you, Shahjada. Do you have any idea when that update might occur?
THAT WORKED…THANK YOU! Is there any way to allow that tag to work for Wistia videos as well?
So there is no way to write a function to target other parts of a package that should be hidden based on package permissions? I saw this in another thread and didn’t know if there’s a way to modify it to target the body/description rather than the video player?
add_filter("wpdm_video_player_html", function ($player, $packageID, $file, $width){
if(!WPDM()->package->userCanDownload($packageID)) $player = \WPDM\__\Messages::permission_denied($packageID);
return $player;
}, 10, 4);As mentioned previously, I do not want to upload videos. I need a solution that allows me to use EMBEDS (not video URL). I’m hoping I can write a function that can look to my package’s user permissions to toggle on and off that div so that I can use what I’ve already created within Pods since there is no embed solution at this time that works with user access.
Is there an easy way to just modify this function to toggle my Pods additional field rather than the WPDM video player? I’m not a developer, so I’m not sure how to modify this to accommodate, but I feel like it should be possible to just write something that says “hide this div if the user doesn’t have permission to view this package.” That is what you have built as defaults within the plugin already, I just need to modify it to turn off a different thing than the preset.
add_filter("wpdm_video_player_html", function ($player, $packageID, $file, $width){
if(!WPDM()->package->userCanDownload($packageID)) $player = \WPDM\__\Messages::permission_denied($packageID);
return $player;
}, 10, 4);Any news from your team authority? Trying to figure out if there is a solution already in existence that can meet this need or if this is going to end up being something developed and released in a future update.
Our videos must remain private on Vimeo where they are hosted, so the Youtube player won’t work. Really need an option to embed in which the player hides based on access level…just like audio files.
The modal also doesn’t seem to listen completely to the access level. I get the “you need permission to access” message, but it replaces the text on the button in the test you provided to me and the button still works. So even though it says I can’t access, if I click the button, the video still pops up.
Any update on multiple PPT files?
That is fine with the exception of I would like that video preview to display directly on the page, not hidden behind a button. Is there a way for that player to live right there in the page like my provided example, but not be visible to those who don’t have access to the package? I am looking for a solution that functions exactly like any other PDF, Doc, etc. resource preview, but for an embedded video.
Basically I need exactly this https://resources.advisorsexcel.com/resource/transformation-taxes-david-callanan-opening-session/ where the video player is there and hides for users who don’t have access, but with an embed not an uploaded MP4.
Thank you. I am now seeing Word Docs, individual Powerpoints and audio files properly. However, multiple PPTs in a package still do not display and never have. Is this something that can be fixed?
Example: https://resources.advisorsexcel.com/resource/legacy-optimizer-seminar-slides-dl-io-aefs/
I was able to listen to audio files and preview Word Doc & PPT files previously. Multiple PPTs in a package have never worked. As you mentioned, those still don’t seem to work. Something has changed that is preventing previews for all 4 of the examples previously provided. I’ve tried deactivating all other plugins to see if there is a conflict, but no change.
No…I purchased the PDF Viewer plugin and that is what I am using including the supplied shortcodes from the plugin page: https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/. No extra plugins or external code.
This all worked (with the exception of multiple PPT files) previous to the Version 3.0.0 update to the PDF Viewer plugin. Multiple PPTs have never displayed properly, but show blank like the example provided.