Hi, as previously mentioned I did that: https://ibb.co/sqYvwTd however the problem continues. Users appear without a profile.
I have already given them the admin access credentials and I am not getting any response and solution?
yes, I have it updated.
I notice that they have already updated the “WP Pro Membership” plugin to version 3.4.8. But the problem continues. There were no changes.
Will they take into account my problem?
when will they fix this problem?
when will there be any update?
When can I have an answer or solution?
Hi, I look forward to a possible answer or update on this issue.
Greetings.
I continue with this same problem. I followed your recommendations, but when the expiration date of the membership arrives… the user keeps accessing…
In addition to that, I have configured for monthly billing and the plugin sets the expiration date to the same day the user has paid. Expiration is supposed to be next month.
The image shows that the user paid on February 16, and that their membership expires that same day… when in reality, it should expire on March 16.
The worst thing is that even the supposed expiration date has passed (February 16) and the user continues to access it.
I want the “premium” membership to be indefinite until the user stops paying.
What value should I put? so that each month users renew their membership?
For example, if I put the “billing Cycle Limit = 12” does it mean that they can renew for 12 months? what will happen in the 13th month? Will the same current problem happen?
Now it works. Thanks a lot.
Could you tell me what modification you made to correct it myself in future problems?
Hello, due to the last update of the plugin “WP PRO Membership” this problem reappeared.
When the Paypal button is clicked a window opens and closes immediately.
Please, I hope they solve me as soon as possible.
The credentials are the same.
Thank you very much, problem solved.
The solution was to install Premium Package