Forum Replies Created
Please contact here https://www.wpdownloadmanager.com/download/custom-upgrade-service/ for customization service. Thanks :).
Hi,
The page is taking time to load as there are 100s of packages rendering in a single request. However, if you are using [wpdm_package id=PID] shortcode, as you only need there the download link, try using [wpdm_direct_link id=PID label='Downloads' class='btn btn-success'], that could reduce the page load time.
Hi,
Please give me temporary wp-admin login info in a private reply to check the issue.
Hi,
I’ve tested amazon s3 add-on using your API cred in localhost, it is working fine:

But, I also saw, it is throwing an error on your server, so it looks like a service related to the remote request is blocked by our server, I need to check the error log to find the issue, please give me FTP access in a private reply.
Thanks.
Please send me temporary wp-admin login info to check your issue in detail. Thanks.
The shortcode [wpdm_logout_url r='refirect-url'] returns the logout URL. So, you create a logout link you need to use the HTML:
<a href="[wpdm_logout_url r='refirect-url']">Logout</a>
Hi,
You don’t need to change the theme, but you have to fix the javascript errors coming from your theme.
Hi,
Understood, the option is not available yet, however, noted for implementation. Thanks.
Free and pro both versions are on the same code base and the code is open. We check the code in every update for any possible vulnerability as well as many 3rd party security experts doing on the free version.
May you please explain a little more details about your concern and reason.
It looks like the add-on is not active, please check in your plugin list.
That shortcode is active and should be working fine. Demo: https://demo.wpdownloadmanager.com/wpdmpro/archive-page-compact/. It looks like the archive page add-on is not active on your site.
Also, we are working on the upgrade process. It will be like wp’s native upgrade process within this year.
The update ( 3.1.0 ) is available now. Please update your copy.
FYI:
The shortcode is:
[wpdm_archive_flat]
Yes, if you created a package and linked files and only need to update files, but no other info, simply upload the files using FTP in the same folder ( overwrite ), that will work fine.
But I got confused as you mentioned I import the same data the second time,, how did you try that.
Hi,
If you want to update exiting package, you need to add ID column with the CSV import file, so that, if a package with the same ID exist it will update the existing package. If you already doing that, please give me your import file to check.
Please update all wpdm add-ons, that will resolve your issue.
Hi,
We have rewrote the add-on from the ground to make the code base and UI better, still working on that view, it will be available with the next update, coming within this week.

Hi,
With wpdm v5.3.2, you should be able to do that without any adjustment. You only need to add the following 2 lines in wp-config.php:
define('WPDM_ADMIN_CAP','edit_posts');
define('WPDM_MENU_ACCESS_CAP','edit_posts');
Hi,
We are releasing a new update of the add-on this week.
Thanks.
Hi,
Yes, for email lock, when the user enters name and email once it stores in the browser’s temp storage, and for the next time, the name and email will be auto-filled from temp storage.
Okay, got the issue, update is coming by tomorrow.
To set default values, you will need:
