Page 585 – WordPress Download Manager

May 5, 2013 at 6:15 am in reply to: Modal for tree opening in blank page??? #6048

Keymaster

just tested here http://sbeelectricandhvac.com/download/models-8533-8534-8538-dt-8538-pdf/ and http://sbeelectricandhvac.com/manuals/ , download buttons also working fine.

May 5, 2013 at 6:11 am in reply to: Invalid License KEY purchased Pro Version #6045

Shahjada

Keymaster

if you already used it once, please send your key to support@wpdownloadmanager.com to unlock it.

May 5, 2013 at 6:09 am in reply to: Site URL Change – Download Links #6044

Shahjada

Keymaster

please send a temporary wp-admin login info to support@wpdownloadmanager.com

May 5, 2013 at 5:55 am in reply to: WPDM directory add on – Frontend Demo Settings #6042

Shahjada

Keymaster

please give your url to check

May 4, 2013 at 1:56 pm in reply to: File not Found #6033

Shahjada

Keymaster

@sbankova, looks like its something with your server, anyhow support team still checking, they will confirm you

@sobotis, please give me your email address

May 4, 2013 at 1:46 pm in reply to: WPDM directory add on – Frontend Demo Settings #6031

Shahjada

Keymaster

simply select default template from wpdm settings page for archive page and save, then use short-code [wpdm-archive] in page/post content

May 4, 2013 at 12:43 pm in reply to: single download page formatting issues #6029

Shahjada

Keymaster

after change package url slug please update it, then it will work

May 4, 2013 at 10:59 am in reply to: Will Pro version work in subdomain only? #6028

Shahjada

Keymaster

please send your site admin login info

May 4, 2013 at 6:52 am in reply to: Site URL Change – Download Links #6026

Shahjada

Keymaster

please give me your url to check

May 4, 2013 at 6:48 am in reply to: WPDM directory add on #6025

Shahjada

Keymaster

1) url showing “Internal Server Error”
2) that will require customization in code

May 4, 2013 at 6:46 am in reply to: I'm getting a blank page after entering password to download a file package #6024

Shahjada

Keymaster

now it could be a server cache memory issue, as for multifile package, when you try to download it, wpdm pro zip all file on the fly, which require cache memory same or larger then the total file size in that package. but if all those already ok in your server please send a ftp and wp-admin login info to support@wpdownloadmanager.com, I shall check it.

May 3, 2013 at 11:36 am in reply to: Displaying download links without button or box #6012

Shahjada

Keymaster

sorry not clear, which border, may you please give me your url to check

May 3, 2013 at 11:33 am in reply to: WPDM directory add on #6011

Shahjada

Keymaster

1) please give me your url to suggest your css code
2) not clear
3) download user review add-on again to resolve the issue
4) disable image button add-on and use like this [download_link http://cdn4.iconfinder.com/data/icons/cc_mono_icon_set/blacks/48×48/download.png%5D in page or link template, more details: http://www.wpdownloadmanager.com/docs/integrated-templates/

May 3, 2013 at 10:49 am in reply to: Update profile email address #6010

Shahjada

Keymaster

you can’t edit email address, but if you seriously want to change email please mail your new email address to support@wpdownloadmanager.com

May 3, 2013 at 10:43 am in reply to: Licence Key not working #6009

Shahjada

Keymaster

if you already sent your key, support team will unlock it soon

May 3, 2013 at 10:41 am in reply to: Is there a File upload limit built into Download Manager Pro? #6008

Shahjada

Keymaster

no restriction from wpdm pro, but its from server 🙂 please ask your server support to increase upload file size limit.

May 3, 2013 at 10:39 am in reply to: Will Pro version work in subdomain only? #6007

Shahjada

Keymaster

yes, it will. But if you facing any problem, please explain me here or mail to support@wpdownloadmanager.com with your login info 🙂

May 3, 2013 at 10:35 am in reply to: Regarding mass folder upload #6006

Shahjada

Keymaster

to import dir all files have to be inside that dir, and files in sub-dir will be ignored, but next update we are adding the feature to import sub dirs too

May 2, 2013 at 9:05 am in reply to: Allow Editor role access to existing packages #5992

Shahjada

Keymaster

ok, checking that.

May 2, 2013 at 9:04 am in reply to: Progress with WPDM FTP-DUMP Integration [BETA] #5991

Shahjada

Keymaster

ok, i’ll 🙂

May 2, 2013 at 9:03 am in reply to: Blank download popup display #5990

Shahjada

Keymaster

/download-manager/bootstrap/css/bootstrap.css

May 2, 2013 at 9:02 am in reply to: Preview images not loading #5989

Shahjada

Keymaster

please delete all contents in cache dir, then it will work

May 2, 2013 at 7:55 am in reply to: Licence Key not working #5988

Shahjada

Keymaster

please send your key to support@wpdownloadmanager.com

May 2, 2013 at 7:54 am in reply to: URL Structure? #5987

Shahjada

Keymaster

yes, if you are using “download” and “downloads” for package and category url base in wpdm pro, those 2 terms are reserved for wpdm pro, you can’t use those 2 terms for other page or category or tag. otherwise you need to use different url bases for wpdm pro. like “file-download” , “download-categories” or whatever fit best as your need 🙂

May 2, 2013 at 7:48 am in reply to: Plugin is not work in subdomains #5986

Shahjada

Keymaster

hi, sorry for the delay, support team replied you. Anyhow, please try deactivating and reactivating plugin from each site admin after update.

Shahjada

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Shahjada

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