Shahjada

@mark1973, if you activate the add-on , you will see option like following image:

otherwise please download the add-on again to get the latest version, delete old version and install latest one

hierarchy should show properly ( https://www.diigo.com/item/image/2uqj/04qx?size=o ), anyhow, please send a temporary wp-admin login info to support@wpdownloadmanager.com , support team will check it in your site, ofcourse there is nothing to do with wpdm as it is simply coming from wp options and will work fine as post categories.

may you please show me a image mockup, then I can give your the template code.

no conflict with w3 cache, did you migrate data using migration add-on? you upgraded from 3.3.8 to v4 or free to v4?

in v4, it is using wp_postmeta table for custom data ( meta_key: __wpdm_access )

Support and product updates are provided for a term of 1 year from the time of purchase. After 1 year a new license will need to be purchased in order to continue receiving support and product updates. ( http://www.wpdownloadmanager.com/terms-and-conditions/ )

your site is not opening

yes, please contact customize@wpdownloadmanager.com

new update released, please download again to get the latest version.

may I test it disabling other plugins?

then your theme don’t have something like full width page template, you need to create one ( http://codex.wordpress.org/Page_Templates )

@mikeg, Please ask your server/hosting support to activate CURL.

@Zorrox, Thanks 🙂

ok, checking widget issue again. but in list, download count will look ok as soon as there are some downloads. still adjusting the typo.