Forum Replies Created
upgrade process from v3 to v4 explained here http://www.wpdownloadmanager.com/support/topic/updating-from-wpdm-pro-v3-to-v4/ , anyhow, I’ve installed migration add-on, you can start migrating from here Download Settings Migrate Tab. But if you still stay with v3, all data are unharmed there. So no worry.
did you install any plugin recently, can I try with disabling other plugins.
Extremely sorry for the trouble, please give me your order id in a private reply.
please download the file /plugins/download-after-submit/download-after-submit.php and uplaod in your live site.
please send me temporary wp-admin login info in a private reply to check your issue.
license key unlocked, you should be able to reuse it now. I still see the order activate and linked with your account, you should be able to download from here:

sorry not clear, may you please explain little more about what you are trying to do. It will be better if you can give me some image mock up
Quick add option is not available with pro, as pro have many options with package details, anyhow we will add similar optimized option soon.
You can use single email address only, anyhow I’ll add option for multiple email with next update.
lock option looks ok here http://www.kingslime.co.uk/download/dm800hd-sim-2-01-ssl84d-openpli4-0-thaivod-update-update-03-11-2014/ . screenshot: https://www.evernote.com/shard/s349/sh/9eeba968-728d-45de-a831-433668e71332/b762d491b842986f858810f9a8af3301/deep/0/KingSlime-World—DM800HD-SIM-2.01-SSL84D-OpenPLi4.0—ThaiVOD-Update-2—Update-03-11-2014.png
not sure exactly, may you please ask server/hosting support, that can do it just like a click.
that will require some customization there.
please give me temporary wp-admin login info in a private reply.
please give me temporary wp-admin login info in a private reply.
I see you are using very old version of wpdm pro. please update to v4
Yes, it is the “Preview image” at front-end.
please give me temporary wp-admin login info in a private reply to check it in details.
wpdm doesn’t restrict any file type, it could be from your server, please ask server support.
please give me your license in a private reply to unlock it.
looks like you are using old version of the add-on, please update
sorry, not clear, may you please explain little more, btw, if you are taking about all downloads short-code, please use extra parameter jstable=1 for quick search option, we missed to add it with the add-on.