Shahjada

Forum Replies Created

Viewing 25 posts - 951 through 975 (of 15,594 total)

Shahjada
Keymaster

Probably any included category has “All Visitor” selected. A package inherits all access roles from selected categories.

PS. please post in free or pro support forum, it is only for feature request.
https://www.wpdownloadmanager.com/support/

in reply to: active error #180593

Shahjada
Keymaster

Hi,
Your order is expired, you need to renew your order or buy new license to update.

in reply to: active error #180566

Shahjada
Keymaster

Please update to the latest version..

in reply to: wpdm_archive_filter not working properly #180460

Shahjada
Keymaster

Hi,
WPDM demo has been reset and cleared user created packages, so I couldn’t check your configuration, may you please set it up on your site and let me know, I shall check.

in reply to: Plugin update messed up design and functionality #180286

Shahjada
Keymaster

Hi,
Sorry for all confusions, http://loewen-development.de/downloads/?udb_page=my-downloads will show the packages only assigned to that user specifically using Select Members: option by default. However, if you want to show role assignment there too, add shortcode parameter role=1


Shahjada
Keymaster

Hi,
Sorry for the delays, here are the answers to your queries:

1. Are you able to give us information/link to guide on how we are able to get users to register and if there is anything we can do to register the existing subscribers list?

User can’t signup from email lock, if you want the option there, it will require customization. However, if you want user to signup and login before download, you need to remove “All visitors” from allow access option and select “Subscriber” role.

2. On the registration form, are we able to add our own fields for additional information โ€“ example: Company?
you can use the following add-on for that:

Advanced Access Control

3. Are we also able to add GDPR statement/checkbox to the registration form?
Yes, using the advanced access control add-on above.

in reply to: Affiliate earnings not showing #180266

Shahjada
Keymaster
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in reply to: Affiliate earnings not showing #180248

Shahjada
Keymaster
This reply has been marked as private.
in reply to: Where to update credit card info for 2Checkout #179994

Shahjada
Keymaster

Done, you will get an email few weeks before current expiration date to update your payment method, no worry for now ๐Ÿ™‚

in reply to: Where to update credit card info for 2Checkout #179982

Shahjada
Keymaster

2Checkout doesn’t have the option. But, we can change your payment method to stripe and there you can do that.


Shahjada
Keymaster

Hi,
We have fixed the time zone issue, please update premium package plugin.

in reply to: Dropbox download is not possible over 24hrs #179845

Shahjada
Keymaster

Tomorrow ๐Ÿ™‚

in reply to: Troubleshooting sending emails #179806

Shahjada
Keymaster

I just checked your site, you were using an old version. I’ve updated premium package there now, please try again, everything should be working fine now.

in reply to: Dropbox download is not possible over 24hrs #179780

Shahjada
Keymaster

The update will be released within the next 3-4 days.

in reply to: How to make a Download Library with Pro version. #179757

Shahjada
Keymaster

Sorry, but we don’t offer such demo.

in reply to: Dropbox download is not possible over 24hrs #179673

Shahjada
Keymaster
This reply has been marked as private.
in reply to: Need Additional Customization #179654

Shahjada
Keymaster

pCloud connector is available now:

pCloud Connector


Shahjada
Keymaster
This reply has been marked as private.

Shahjada
Keymaster

Hi,
There is actually no issue, you are seems to be seeing less unique downloads due to all guest downloads and all guests are treating as a single user with uid 0. However, we are working on it so that individual guest users are identified by IPs.

in reply to: Dropbox download is not possible over 24hrs #179591

Shahjada
Keymaster
This reply has been marked as private.
in reply to: Dropbox download is not possible over 24hrs #179564

Shahjada
Keymaster
This reply has been marked as private.

Shahjada
Keymaster

Hi,
sorry for the delayed reply, we are working on it, please allow us a few more days.

in reply to: Embed Video in package #179525

Shahjada
Keymaster
This reply has been marked as private.
in reply to: ALLOW ACCESS ERROR #179479

Shahjada
Keymaster

PDF Viewer Add-On will work properly

Viewing 25 posts - 951 through 975 (of 15,594 total)