Forum Replies Created
Did you delete “All Visitors”, if still “All Visitors” is there, then everyone will be able to see and download the file ? However if that is not the case, Probably all visitors is selected for assigned category. You need to uncheck all visitors from any assigned category too.
Not sure exactly, but issue in not form wpdm, Please give me temporary wp-admin login info in a private reply to check it in your installation. BTW, you may try disabling any recently installed plugins.
The add-on still doesn’t support child theme, However I will adjust it with the next update of the add-on.
File browser root dir was wrong, I reset the option and now it is working fine.
for custom category order you may use plugin like this https://wordpress.org/plugins/taxonomy-terms-order/
just show the page and ask him to check the action hooks he used for wp_head. When you upload through files store in uploads/download-manager-files dir
Yes, you can use same key, when you need to change domain, please give me your key in a private reply here, I’ll unlock it for you.
Actually it is too long to explain here, please contact customize@wpdownloadmanager.com
Yes, but that was not “Administrator” access. Please try logging in with that account.
Not sure exactly, but if your servers upload limit is 2MB, there is no way to upload bigger size through http, please ask your hosting admin to increase upload limit.
cpanel login is not working, however if there are many thousands users, if system try to send mail to all users immediately after package update, you server will crush. So wpdm news letter use a reasonable frequency to mail to user, like to 100 per mins and you can change that from settings, so why cron job is required.
No, after return from paypal, it should show completed except IPN is disabled in your paypal account settings, in that case please enable paypal IPN
As I see, max upload limit in your server is 2MB. you will not be able to upload larger file than 2MB
to receive notification, either need to trigger wp cron from front-end as wp handles it or setup there cron url http://portal.threepointclassic.com/?cron_handle=1 in your server cron job.
You don’t have to create campaign to send new post notification.
However I can setup cron for you, for that I also will need server control panel access too.
Sorry, but actually it is not a bug, wpdm just work in that way, when you use remote file source and multi-file package only individual download will work, as to make full package download work, copying all remote file in local server, will lost the meanings of using remote file storage and will be cause of huge server load.
AccessDenied only happen for insufficient access level for api key and s3 file, however I’m checking that again.
Anyhow having the issue, please download wpdm pro again and update your copy.
not the order number, please use license key, you can get the license key from here:
And apply license key here:
