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it is because of dir access permission, please go to download manager settings, click the refresh button with file browser root field and save settings.
Yes, you can do it using CSV, but add the URL under “files” column. sourceUrl is deprecated.
About the PHP settings , sorry, but I’m not very sure about that, server guys can tell it better 🙂
@brendajfox, I need to check it in your installation, I’m not seeing the issue in my setup.
it was because you didn’t select button image from wpdm settings. Anyhow showing now.
It is just adding access and secret key, the rest is depends on api key permission, if your api key doesn’t have proper authorization, it will not be able to word properly which is already explained in AWS docs. Please check api key permissions.
Please check if file is not attached or that package is deleted somehow, as I see another one is working fine:
https://www.evernote.com/l/AV2_W7CSFF5Fb5CVSgDK6twrhBJELQcbEeUB/image.png
I know, we address templating system for short-codes and other wpdm templates, but will extend it for email templates too very soon 🙂 .
ops, correct email address is customize@wpdownloadmanager.com
It is certainly something related with servers php timeout settings or something else related with server php settings. It need to be fixed from server site. However, another alternative is, you keep those file in upload dir or any other dir than download-manager-files and attach those file as URL, in that case, when user clicks on download it simply will redirected to that url and start download, as direct download from url is not related with php, it should work fine.
Ok now, the problem was happening for an issue with phps “basename” functions, basename usually returns file name from full path, here probably because of non ascii chars it was return only a part from file name. However I’ve resolved it editing wpdm-start-download.php.
Screenshot: https://www.evernote.com/l/AV0A3NWKRqJIN6oNzH7dEQ6ZAnNfLBmDJC8B/image.png
I’m checking pdf fonts, as they are now, fpdi doesn’t support non ascii chars, but I’m trying to find a patch.
you will need this add-on http://www.wpdownloadmanager.com/download/advanced-access-control/.
For login, use wpdm login form short-code [wpdm_login_from] or from settings, check option to show wpdm login form instead of message.
wpdm actually have no control over external server. It will totally depends on the other server where file is stored.
You will need this add-on http://www.wpdownloadmanager.com/download/wpdm-directory-add-on/
if you add from URL and use multiple url, you can only use individual download. Because, for full package download from multi-file pack, it needs to create zip file from attached files, which required to keep file in same server.
may you please give me a temporary wp-amdin login info in a private reply to check your issue
you need to upload new email template in /download-maanger/email-templates/ dir or edit current one from that dir.
Please check at the end of that page, 25-11-2014: Version 2.7.3 ( free ) released, issue resolved if you are using v4.1.6 ( pro ), which is a very outdated version for pro, you should update to v4.2.2 immediately.