Shahjada

may you please tell me which email address your used

Looks like it is something with your server/hosting, please give me ftp access too, to check it in details.

You can do that from next update safely, as we are adding templating support. Now you will have to edit core file at /premium-package/tpls/ dir.

v4.2.2 sent to your email, but it is not an issue with wpdm version.

Probably some files are missing from upload.

1. Deactivate & Delete current installation
2. Download latest version again
3. Install and activate

Or give me temporary wp-admin login and ftp info in a private reply, I’ll check and install it for you.

Use red button on left of cart item to delete.

May you please explain little more.

Another update of premium package add-on is coming within next 2 weeks.

First, please update to v4.3.0, then if you still see the issue, please upload attached icon in /download-manager/file-type-icons/ dir

PHP code returning class not found for new imagick(), which mean imagick is not installed or not working properly. Please try reinstalling.

@Marblanc, it couldn’t same server issue like @esantek, but I need to check it in your installation to tell specifically, please give me temporary wp-admin login info in a private reply.

You need to create new link template. Doc: http://www.wpdownloadmanager.com/doc/templates/

Extra Hints:

• Don’t user [page_link] in link template if you don’t want your visitors to go to details page
• In case of public downloads, you can use <a href="[download_url]">[titlte]</a> in link template if you want it to start download when user click on linked title

Not sure exactly, may you please try with another browser, but it is working fine in chrome or another other browser for me.

Strange, It is working fine for me:

https://www.evernote.com/l/AV1eikfdhaNMjLFS93rE446MyW0_4jC_fFgB/image.png

But another reason could be their IP address. Probably multiple users are trying from same IP, wpdm takes IP as ID when users are not logged in.

It is not a bug, wordpress just works in that way, show count of the post associated only with that category.

You should be able to see the update notification in your dashboard if update check is not disabled from your wpdm settings page. And the XSS issue in v4.2.2 reported by your host is false, we were notified about the issue and only site admin or authorized user who can create a post can create such issue, but the truth is admin or authorized user can mess his site up in many ways if he wants. So it is not an issue actually, however we have added an option in wpdm settings to sanitize file name , you may check that option if you want to reformat file names even when you upload those by yourself.

@icoffe01, I’ve checked, pdf thumbnail issue is with your server, Imagick  is disabled in your server or not working properly, please contact server support.

@icoffe01, I’ve tested, it is an issue with imagick library in your server, please ask your server support. Error: Imagick is not installed properly

Please give me temporary wp-admin login info with a private reply and also give me the affected package URL.

Thanks, noted for implementation.

Yes, we had to change some template in last update, but that is not a problem and you also don’t need to edit php file, please create a custom link template from Admin Menu Downloads Templates Link Template. Doc: http://www.wpdownloadmanager.com/doc/templates/

It may look same, but if you click on file title, it will start download for public files rather then opening the details page. If that is not what you meant, may you please explain me with an example URL.

In new version of accordion you can control the look as you like using link template. ( Ex: [wpdm-accordion template="link-template-id"] )

Sorry for the delay, we were too busy with core plugin update, however our next priority is not the csv import add-on, please allow us another 1-2 days.

Sorry, I’ve checked this time, everything looks ok now.