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Assistance Required for Customizing Download Manager Free Plugin

Viewing 25 posts - 51 through 75 (of 75 total)
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Sep 18, 2024 at 5:05 am #198951

Nayeem Riddhi
Moderator

I have said for dropbox will fulfill your requirement. For box.com It may require to be residing in the European Economic Area or U.K for using their services. However, if you use dropbox add-on and WPDM PRO, I can confirm you that , it will fulfill your requirement, downloading the file will work directly from your website without being redirected to dropbox.com. Please kindly check and let me know.

Thank you and kind regards

Sep 18, 2024 at 10:02 am #198958

SHIV SINGH
Participant

Any update on this

Sep 18, 2024 at 10:24 am #198960

Nayeem Riddhi
Moderator

Please kindly check my previous reply.

Thank you and kind regards

Sep 18, 2024 at 10:40 am #198965

SHIV SINGH
Participant

Is there any way we can download direct from box.com ?

Sep 18, 2024 at 10:45 am #198967

SHIV SINGH
Participant

And also can fix the issue that was when i apply terms checkbox box is not working properly it is not redirecting to box.com

Sep 18, 2024 at 11:32 am #198974

SHIV SINGH
Participant

I am facing some issue in dropbox as well
https://pasteboard.co/emiZ6E6GuNu2.png
Please have a look into this as well

Sep 18, 2024 at 12:48 pm #198976

Nayeem Riddhi
Moderator

Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Sep 19, 2024 at 3:29 am #198989

SHIV SINGH
Participant
This reply has been marked as private.
Sep 19, 2024 at 4:47 am #198991

Nayeem Riddhi
Moderator

Your dropbox package file is not attached yet and also API is not properly configured as I image attached,

screenshot-27

Please properly configure API credential and attach file to the package, I hope it should work properly then.

Thank you and kind regards

Oct 1, 2024 at 9:00 am #199872

SHIV SINGH
Participant

Hi Download Manager Team,

I am facing issues when uploading large files. If I upload a file between 10 to 15 MB, it works fine. However, when I try to upload files larger than 100 MB, the upload often stops after 4 to 6 MB or sometimes at 20% to 30% completion. Could you please help me understand why the plugin is not working for larger file uploads? We are using a DigitalOcean server.

Oct 1, 2024 at 9:05 am #199874

Nayeem Riddhi
Moderator

To increase the upload size limit please follow the below helpful documentation.

How to Increase the Maximum File Upload Size in WordPress Download Manager

Kind Regards

Oct 7, 2024 at 5:21 am #200158

SHIV SINGH
Participant
This reply has been marked as private.
Oct 7, 2024 at 5:33 am #200159

Nayeem Riddhi
Moderator

Please kindly share a file too that I can check for uploading. Please kindly check.

Thank you and kind regards

Oct 7, 2024 at 6:03 am #200160

SHIV SINGH
Participant
This reply has been marked as private.
Oct 7, 2024 at 8:32 am #200173

Nayeem Riddhi
Moderator

Wordpress network response giving 413 request entity too large error. For solving this, you can follow these articles,

https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-413-request-entity-too-large-error-in-wordpress/

https://www.cloudways.com/blog/413-request-entity-too-large/

please kindly check.

Thank you and regards

Oct 7, 2024 at 9:28 am #200177

SHIV SINGH
Participant

I have changed the the configuration by below setting please check I am still facing the same issue
@ini_set( ‘upload_max_size’ , ‘1200M’ );
@ini_set( ‘post_max_size’, ‘1200M’);
@ini_set( ‘max_execution_time’, ‘0’ );

by using WPCode please check is till the response is same

Oct 7, 2024 at 9:43 am #200178

Nayeem Riddhi
Moderator

It is a wordpress settings issue, if network response still giving 413 request entity too large error. Please search in google with that, you shall find more article for solution. Please kindly check.

Thank you and regards

Oct 7, 2024 at 9:45 am #200179

SHIV SINGH
Participant

how to check this network response can you please guide me

Oct 7, 2024 at 9:54 am #200180

Nayeem Riddhi
Moderator

Before uploading file, right click of browser, click inspect, thus you shall find network tab interface as I image attached,

screenshot-38

You can check responses as I image attached. Please kindly check.

Thank you and regards

Oct 7, 2024 at 11:17 am #200181

SHIV SINGH
Participant

Can you provide me a demo account that can upload large files
actually my client is losing confidence in this plugin so that I can share with him

Oct 7, 2024 at 11:39 am #200182

Nayeem Riddhi
Moderator

The error is coming from server and WordPress. We had this type of issue earlier too. Users are running with large files. However, we don’t have demo now. You can try with other plugins if large file uploads works. Please kindly check.

Thank you and regards

Nov 27, 2024 at 9:55 am #201679

SHIV SINGH
Participant

Hi Download Manager Support,

I am encountering an issue while uploading large files. Specifically, when I attempt to upload a 4GB file, it takes an exceptionally long time—over 5 hours to complete.

Could you please guide me on how to resolve this issue or suggest any optimizations to improve the upload speed?

Thank you for your support.

Nov 27, 2024 at 10:41 am #201682

Nayeem Riddhi
Moderator

Upload speed may depend on your internet speed and regarding upload file settings you can check the doc here, https://www.wpdownloadmanager.com/how-to-increase-the-maximum-file-upload-size-in-wordpress-download-manager/ and also upload settings as I image attached here from Downloads > Settings,

screenshot-90

Please kindly check and let me know.

Thank you and kind regards

Nov 29, 2024 at 2:15 pm #201727

SHIV SINGH
Participant

Hi Nayeem
I Have 2 Question on it
Question 1# Can Chunk size increase the upload speed, for example now I have set 4000 chunk size if i increase it by 10000 will it increase the upload speed

Question 2# I have tried to delete the file from uploaded list from admin panel but when i check the files in file system it was not delete, How the file delete will work

Thanks for support

Nov 29, 2024 at 2:50 pm #201728

Nayeem Riddhi
Moderator

Chunk upload option helps to override http upload limits and when deleting file from attached files, delete them from file system too. You can check Delete a file when it is detached from a package (Only administrator can use this option) option from Downloads > Settings as I image attached,

screenshot-96

Please kindly check and let me know.

Thank you and kind regards

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