Hi Shahjada, We have detailed discussed with our Hosting provider. We are using IIS server on VM. Long story short. They checked everything and said working fine.
I noticed What we did before updating the plugin and WordPress. When we updated plugin and WordPress version . Then this issue comes, I think when we update both WordPress and plugin it’s removed the attached files path/link form each download post and you cannot rollback.
It would be great if you please workaround this issue. Please let me know if you can see.
Dear Humayon, thank you for the advice!
before the update we had wpdm_archive button_style = “default” as layout.
But after the update there were no downloads shown.
Because during the semester holidays there are quite a lot people searching for downloads on our site, I found, that the “flat” design still shows the downloads. So I used wpdm_archive_flat order as a temporary solution for our downloads.
Still, the problem is, that the original layout wpdm_archive button_style=”default” is not workíng.
I inserted
[wpdm_archive button_style=”success” link_template=”589db0cfea1f2″ order_by=”post_title” order=”ASC” items_per_page=12 cols=3 colspad=2 colsphone=1]
now and please, please have a look what it does …
This is the problem.
Our Theme I cannot change, it is a child configuration, which my boss wanted to have.
Hi @b-maria,
Please copy the valid shortcode from the below link by following this screenshot.
WPDM Directory Add-on
Also, [wpdm_archive_flat order=”desc” items_per_page=”999″] looks horrible due to your theme style. Please adjust your theme style accordingly.
Thank you.
This reply has been marked as private.
This reply has been marked as private.
Hi @pierreg,
You have to change both the related link and page templates by following the below docs.
Template Files
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you
This reply has been marked as private.
Hello @goldenmoon,
Hope you are well.
Please keep your file under /{My_Path}/wp-content/themes/{My-Theme}/download-manager/link-templates/.
It should work.
Thank you
-
This reply was modified 4 years, 1 month ago by
Humayon.
Hi @mdjmiah,
Sorry for the inconvenience.
Maybe you are updating the WPDM Pro after a long time. So, simply visiting the link and page template menu on the admin dashboard will resolve the issue. As the action will regenerate the templates automatically in the new style.
Go to Downloads>templates then visit all tabs there.
Hopefully, your problem will be solved. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you
Hi @indigohosted,
Make sure you are using the valid/updated shortcode from the below link.
WPDM Directory Add-on
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you
Hello @patrickvreeswijk,
Sorry for the inconvenience.
I don’t found any email yet. Have you emailed into this humayon@w3eden.com email?
Still the images are not visible like this. Please use this tool and then share the image link here?
Or even you can record me reproducing your issue using a tool like this?
Also, don’t forget to share the related page/file/package URL with us where the issue exists?
And make sure that your all other WPDM related add-ons are up to date as well which can be downloaded from here.
It helps me to quickly figure out the issue and squash it immediately.
Hi,
This is which ref. to your reply regarding the placement of the link template files. I followed instructions and it doesn’t seem to work.
The link template files are currently in
/{My_Path}/wp-content/plugins/download-manager/src/Package/views/link-templates
following your instructions I copied the link template file I created into
/{My_Path}/wp-content/themes/{My-Theme}/download-manager/
this does not work; nor does it show up in the templates list now does does the shortcode using it work.
The same link template file works well when placed in
/{My_Path}/wp-content/plugins/download-manager/src/Package/views/link-templates
As said in my question.
I am trying to list the child categories on each download category page.
this list of child category could be a table, a tree or accordion. this do not matter so much.
With template module, i can edit the template for links and pages.
but i have not found where to edit template for categories.
and what emplate shortcode to apply in that case
I was using this shortcode to order my documents alphabetically, which was working fine until a recent update:
[wpdm_category id="new-business," cols="1" toolbar=0 item_per_page=10 template="link-template-default.php" order_by="title" order="ASC"]
How should I modify the shortcode to order things alphabetically?
Also, some documents won’t delete or move categories properly since updating.
See this video for a file that isn’t editing properly when we try to change the categories: https://www.loom.com/share/ae787ca1f0a74cd9a7efa36df97665fc
Our document library with Download Manager is behind a login area so I will follow up with ad admin login
Hello, thank you for your answer, the WPDM is already latest version 3.2.13 but nothing happend…Unfortunately 🙁
(by link/page template, it’s about plugins module ? > the WDPM Page template is 1.3 active version but Download Manager Free & WordPress Download Manager v3.0 are unable to uptade from 3.2.13 to 6.0.6 they still like that even if i click on the update button…)
Hello @Angela,
Sorry for the inconvenience.
Please update the WPDM plugin to the latest version which was released yesterday.Also update all the addons of WPDM you are using.
From the version 6, codebase is changed for WPDM. So it is must.
After that, As template and shortcode structure have been updated, Please update the related download packages/page again by selecting and changing link template/page template. It will fix the issue I hope.
Thanks
Hello @Swanzack,
Sorry for the inconvenience.
Please update the WPDM plugin to the latest version which was released yesterday.Also update all the addon of WPDM you are using.
From the version 3.1, codebase is changed for WPDM. So it is must.
After that, As template and shortcode structure have been updated, Please update the download packages again by selecting link template/page template. It will fix the issue I hope.
Thanks
Hello @Xavierl,
We are sorry to say that it’s not possible.
Please check the addon https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/ page to get more info and shortcodes.
After checking you can let us know if you requires some customization work.
You can contact our customization team through the email address which is given below.
customize@wpdownloadmanager.com
or
through this link.
With Regards
Hi Humayon,
I have found the issue.
When I log in with your temp details I can see the file list on the admin section, when I login with my details I get the message as above and am unable to see them, so I am thinking that it is an issue with my privileges?
This is the code I have in the All Downloads Page.
<!-- wp:download-manager/packages {"items_per_page":"17","template":"link-template-calltoaction3.php"} /-->
You can see this under Text and not Visual in the editor.
Hello @ukfastcar,
In my inspection, I found that the Downloads►All Files section is working fine. Please have a look at this.
Also, in the above-mentioned link, there is no shortcode used that’s why it’s showing blank like this.
Can you please let me know how it was showing before?
Thank you
Hi Humayon,
It has not been resolved on my end as I still see the same issue and now have a further issue.
In the admin section – Downloads – All Files I still get the same error
Also now on the home page when I click All Downloads link the page shows but with now download links?
All Downloads
Thanks
Ian
Hi Nayeem,
I have a new little problem.
I put the WPDM version of the site online. But now when I go to see the Analytics data it is “dirty”. Because inside them there are all the download links downloaded with the get_post method.
My question is the following, can I somehow put this kind of link created automatically in noindex or no follow?
Example of link I need to hide from the results::
https://www.bianchi-industrial.it/download/dropsa-989-pump-sheet/?wpdmdl=417042&refresh=61028ba1bc1fe1627556769
Another question:
Can i change the Title Tag of the page? Because now it turns out that all these pages match Title tag “Download”
Thanks in advance and good luck with your work
Hi @fscedfu/,
Sorry for the inconvenience.
You are updating the WPDM Pro after a long time. So, simply visiting the link and page template menu on the admin dashboard will resolve the issue. As the action will regenerate the templates automatically in the new style.
Go to Downloads>templates then visit all tabs there.
Hopefully, your problem will be solved.
Thanks
Hi @aloette1978,
Hope you are doing great.
If you put a link by following this image then it will change the “Login to Download” button link on package/download pages as well.
Thank you
Hello,
I’m listing packages with the Directory Add-On and a custom link_template.
[wpdm_archive cat_view="extended" link_template="5a7c0d281e05c" showcount="1" items_per_page="10" order_by="title" order="asc"]
After updating Download Manager from 5.4.1 to 6.0.5 and also updated all the Add-ons, it wont list the packages anymore because I get a JS-error: Uncaught ReferenceError: wpdm_asset is not defined
function getDownloads(cp, container, init) {
WPDM.blockUI('#wpdm-archive-page');
var scode_params = typeof wpdmap_params !== 'undefined' ? wpdmap_params : '';
jQuery('#wpdm-downloads').prepend('<div class="wpdm-loading">'+wpdm_asset.spinner+' '+__('Loading', 'wpdm-archive-pae')+'...</div>');
var from_date = ''; var to_date = ''
if(jQuery('#dates_filter').is(':checked')) {
from_date = wpdmap_sdate;
to_date = wpdmap_edate;
}
init = typeof init === 'undefined' ? 0 : 1;
jQuery.post(location.href, {
action: 'get_downloads',
cp: cp,
init: init,
search: jQuery('#src').val(),
category: wpdmac_category,
tags: wpdmac_tags,
orderby: jQuery('#order_by').val(),
order: jQuery('#order').val(),
from_date: from_date,
to_date: to_date,
date_col: wpdmap_dcol,
sc_params: scode_params
}, function (response) {
if(typeof container === 'undefined') container = '#wpdm-downloads';
jQuery(container).html(response.html+wpdmapPagination(cp, response.last));
WPDM.unblockUI('#wpdm-archive-page');
});
}
Why is not wpdm_asset defined? Can you please help me?
