Im trying to customize the template ID and the category for Advanced Access Control via the following that is causing the site to crash.
1. Works fine
[wpdm_my_downloads]
2. Crashes site
[wpdm_my_downloads template=”link-template-default” category id=”mail”]
Please advise.
Hey,
I have a question regarding the shortcodes used to display files from a package directly in the “Downloads” tab of a product.
How does the following scenario work:
We’re exporting products from Shop A and importing them into Shop B.
However, Download Manager is only installed in Shop A – it’s not installed in Shop B.
Since the shortcodes are transferred during export, I’m wondering:
Will the linked files still load and display correctly in the new shop (Shop B)?
Or will the shortcodes be ineffective because the files are no longer available or properly linked in the new environment?
Thanks in advance for your feedback!
Hi,
My files are stored on on amazon S3. Since we switched over when one clicks the download button the tab switches and opens the file. my client wants it to download directly and the user should stay on the sites page.
Can you please help me with this?
Thank you!
ich würde gerne ein älteres Paket in einem neuen Paket verlinken.
Hintergrund: ich habe mehrere Pakete, die unter anderem die selbe Datei beinhalten. Damit ich bei einer Änderung dieser Datei nicht jedes Paket bearbeiten muss, möchte ich ein Paket mit nur dieser Datei immer wieder verlinken.
Mit dem einfachen Shortcode funktioniert das bisher nicht.
Kann mir jemand weiterhelfen?
I created my own template and put it in /plugins/download-manager/Package/views/link-templates/my-template.php
Is there a location I can use in the parent theme or child theme so that when I update the plugin, the custom template is not overwritten/lost?
Thanks!
We have recently renewed our licence albeit a day late.
Our PDF links have disappeared and nothing can be downloaded. I have cleared cache and cron jobs etc howwver issue still persists.
Many thanks in advance.
Case 1 – PASS: If I veiew any package on my site logged in as an admin in Chrome on a pc, I see it normally in the pdf viewer. The cache was cleared with no change..
Case 2 – FAIL: If I view it in an incognito tab in chrome, the document (pdf) and entire pdf viewer frame is replaced by a frame containing the site home page. Note, the chrome version is identical to case 1 and the pdf has not been in cache. The cache in the CDN (cloudflare) was cleared and retested with the same result.
Case 3 – PASS If I view the same package in Edge on a PC or in Chrome on an android, not logged in, the pdf displays normally.
Please assist in resolving this error. It has a high impact in that these are technical support documents for a product.
Here is a link to visit to do your own tests: https://www.solusdecor.com/download/spec-fraser-mantel/ When I am logged in it shows like this screenshot: https://ln5.sync.com/dl/3685a7b60#vf3xx2zc-y8dvqdip-gjnwwwkd-eeep6dmd
There are ‘lock options’ in the download packet settings. In the “After submitting form” options, I have deactivated the “Mail download link” function, but it still sends the link to the user with every download.
I noticed a problem with the clothing theme, is it possible to fix this? The title of the file on the category page we created with the download manager codes does not fit on the screen. This problem is present in mobile design.
Link: https://prnt.sc/eKhLnV__HXHX