please check now, The single download link is working properly. I have tested it here,
https://downloads.ats-global.com/download/wpdm-test-2/
I have adjusted some settings from Downloads > Settings > Basic > File Download. please check and let me know
Thank you and regards
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So I increased PHP script timeout very high and indeed it does complete now.
So it appears the issue is with the handling of the Download Link Page.
I have disabled creating of ZIP so not sure why the link page is still showing Download Zip Button??
Also I never click the Zip link button, but instead an individual file link. However, I see a zip being created in wpdm-cache? That is also the file I receive for download instead of the individual file I select?
-Jason
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Use link template “Default Template ( Extended )”.
With gutenberg block addon https://www.wpdownloadmanager.com/download/gutenberg-blocks/:
Shortcode:
[wpdm_package id="ID" template="link-template-default-ext"]
in case of elementor, you may use https://www.wpdownloadmanager.com/download/download-manager-addons-for-elementor/
Are you talking about this part of the documentation?
Changing Template Files in /plugins/download-manager/src/{ComponentDir}/views/ ( Download Manager Plugin ) dir:
Create a dir named download-manager inside your active theme dir
Now copy the files you want to modify from /src/{ComponentDir}/views dir to /{active-theme}/download-manager/ dir.
Customize template file(s) in {active-theme}/download-manager dir as per your need
Keep dir structure, means, a file from /src/Packages/views/link-templates dir should go to /{active-theme}/download-manager/link-templates dir.
Hello,
after clicking on the download button on the product page the download doesn’t start, instead only [file_list] is shown on the page. A download is neither started nor happens at all. Link is checked an correct, futhermore browser- and wordpress cache have both been purged. Thank you for your support in advance.
Best regards
Patrick
Hi
I’m using a page builder (Avada theme) to create my download library – have created a custom link template – but across 4 columns the template blocks merge/overlap on smaller screens
Is there any css solution to add to the template to resolve for responsive factors?
Thanks
It isn’t about Page Templates or Link Templates. I just want to know, whether it is possible to overwrite templates from a plugin instead of a theme as it is mentioned here:
Template Files
In addition I want to report that the word “Success!” in the E-Mail Lock Form is not translatable. Line 101 in e-mail-lock-form.php
Hello Antonio Inglese,
Are you talking about two fields as I image attached for this link,
https://try.wpdownloadmanager.com/user-dashboard/
However, here title field is updating. please check and let me know
Thank you and regards
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Hello,
Yes, I am afraid it cannot be replicated. I cannot replicate it now. But, we have an order that the customer paid, and it never synced with the site.
How about PayPal debugging? Is there any option to enable this? We need to see if the customers return after purchase, or that PayPal sends back the order information. We had successful orders in January, but no orders, except the one failed order, in February (and the customer paid, but it never updated in your software).
If not, then yes, I will create a dev site. As well, we are discussing removing Guest purchases…as maybe forcing a sign up will allow us to control that order further (as once you get a guest order, you cannot do anything with it, like send the link for download, etc)…
I also found where to see my previous discussions. Thank you.
For now…is there a way to do some PayPal debugging in your software?
Hello,
I remember there was a related issue. We fixed that. Now it seems that issue is fixed. That is the reason I asked for screen record as I failed to reproduce. or you can tell me the process to bypass that. We will work on that.
You can see your old topics from your profile link. Link here: https://www.wpdownloadmanager.com/support/users/dnet-dev/
there you will see topics and your replies too.
For further assistance, don’t hesitate to let me know.
Regards
Tanvir
@Nazanin Mohammadpour,
If you want to embed email lock form on page, please use [download_link_extended] instead of [download_link] tag with the link/page template.
Docs:
Templates
Hello S J,
Hope you are well. For showing featured images and additional preview images you can use these template tags in your link/page template [thumb_WxH]
[thumb_gallery_WxH]. For more template tags, you can check this doc too,
Template Tags
please check and let me know
Thank you and regards
Hi there,
I have set up an email lock to the download and created a package and I also need to fetch the download data (user first/last name and email address and download link) upon download from the pop up and seems the data from the iframe cannot be fetched in the browser by JS, can you please advise, thanks.
(about this topic: “Archive Page Slug” > all-downloads )
Hello. I want to show the link with “all-downloads” as the website homepage.
When I enter the main page https://pnghit.com, the “all-downloads” page above should be displayed.
but provided that the home page link remains unchanged. So it will remain as https://pnghit.com, the page displayed is https://pnghit.com/all-downloads
https://pnghit.com/all-downloads I want it to appear as home page. I would be glad if you help.
When you file files though wpdm or attach file using server file browser, download links are always protected.
Hello Karina,
Have you checked the template feature of wpdm?
We have two types of templates. Page template and link template.
You can check more details here
Let me know for further assistance.
Regards
Tanvir
Hi Shahjada,
I tried the changes to the shortcode you suggested, and it does improve the look of the link area. However, the toolbar still looks the same, and I need to look like the one in the first image above.
There is a second issue. I’m seeing the message “Upgrade to PRO”–but I’m certain we have a PRO license. This is a screenshot of the Download History page:
Download History
Any help you can provide would be greatly appreciated.
Regards,
Mark
Hello Karina,
You can not change font separately. Currently the feature is unavailable also not possible to change that using css.
For styling button you can use the below free addon.
You can use custom button using below free addon. You can use this button shortcode in anywhere including page, post, page template and link template.
WPDM Button Templates
For any feature request you can add request here
Regards
Tanvir
Hi all.
when a user logged try to download a file he/she gets this message:
Error in call to API function “files/get_temporary_link”: Invalid authorization value in HTTP header “Authorization”: “Bearer”. Expecting “Bearer “.
We use dropbox for file storage. In plugin settings > cloud storage tab, I’ve tried to click on “connect with dropbox” button, but it gives this error:
Error (400)
It seems the app you were using submitted a bad request. If you would like to report this error to the app’s developer, include the information below.
More details for developers
Invalid redirect_uri: “https://www.disp.it/area-vendita/dropbox-redirect”: It must exactly match one of the redirect URIs you’ve pre-configured for your app (including the path).
Until now it works fine, but recently we upgraded php to 8.0.27 and we use WP 6.1.1
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