Hello Paiboon Limstit,
We have fixed the issue. For the wp.org hosted add-ons, we maintain updates through wp.org, users will get the latest version from wp.org, we don’t update the site page for those add-ons, but downloads are always linked to the latest version from wp.org. I hope you have understood. please check and let me know
Thank you again and regards
Hello Simhachalam konari,
I have come forward with information that, you have to add data-package='[ID]'
this portion too in this code snippet,
<a href="[download_url]" data-package='[ID]' class="wpdm-download-link wpdm-download-locked btn btn-primary"> Download Now with URL </a>
Thus it will work properly for it. I hope you have understood. please check and let me know
Thank you again and regards
Currently running:
Download Manager Pro v6.3.5
WPDM – Amazon s3 v3.1.3
Issue
Front End – When download links are clicked they just open a blank new window
Back End – Downloads > Amazon S3, Settings > Cloud Storage, and Download Package > Select from Amazon S3 all hang on the Loading screen without returning the list of buckets and files
Testing
Reverted WPDM – Amazon s3 to v3.0.3 which resolves the issue on Front End, HOWEVER issue on Back End remains.
Hi Tanvir,
I’m not quite sure what you are saying in your last message. Yes you are correct that I wanted something to ‘integrate a redirect URL to a thank you page after download’ and you suggested the Lazy Load Plugin. Now I’m struggling to find the functionality within this plugin and I’ve asked if you can point out where the field is that I add my thank you page URL so that after download it redirects to the thank you page. From your message – “So I suggested the plugin when user clicks on the download then it will redirect to thank you page.Here there is no way to add redirect link. you can set thank you page then in that page you may add any link that could be visited by user” – I’m not clear if you are saying that the plugin will do what I need or won’t do what I need. Could you perhaps pass this on to another support person to come back to me. I’m hoping the Lazy Load plugin does have this functionality and if so, still need some help working out how – if it can’t do this, I will request a refund as I bought it on your recommendation that it would meet my needs. Thanks, Mel.
We just recently started noticing a strange download (titled “notice.php”) that triggers automatically when we visit our site’s /wp-admin/ link as a logged-in user. When we deactivate Download Manager, the issue stops. Is this a known issue? Any help would be much appreciated.
Hello Cedric Aka,
Hope you are well. For adding an image for every package, you can use the Featured Image
option from the package adding metabox. And for shortcode usage you can use [thumb_WxH]
you have to use like this [thumb_800x500]
in your package related link template/page template, for more details and template tags, you can check this doc, https://www.wpdownloadmanager.com/doc/templates/template-tags/
For administrator’s authorization from frontend package, you can check this option from the Frontend Access
WPDM settings as I image attached,

For the third requirement, you may also check the second solution. please check and let me know
Thank you again and regards
Hello Simhachalam konari,
I have checked your issue. please check now, https://fluentgrid.com/support/. For now, for the related link template, you can use the [download_link]
template tag instead of this section
<a href="[download_url]" class="wpdm-download-link wpdm-download-locked btn btn-primary"><i class="fa fa-download" aria-hidden="true"></i></a>
and for the above section issue, we are checking and I have already forwarded it to our related team developers. You shall be updated accordingly for that issue. Thanks for your appreciation.
Thank you again and regards
Hello,
I suggested that plugin according to your initial requirement that you want to integrate a redirect URL to a thank you page after download.
So I suggested the plugin when user clicks on the download then it will redirect to thank you page.Here there is no way to add redirect link. you can set thank you page then in that page you may add any link that could be visited by user.
Regards
Tanvir
Hi team,
Just Now I have tried to download my document from the page, but here was showing the download expired
{Download was expired on January 1, 1970, 12:00 AM} ( on prompt box display)
please check my link: https://fluentgrid.com/support/
pls, resolve my issue, same login earlier I have shared.
Thank you..!
This reply has been marked as private.
i cant seems to find how the renewal is to be setup.
on my site, like on wpdownloadmanager.com, i would like our links and access to product to be renewed every year, with auto-renewal if possible.
how do we activate this when using download manager pro ?
As you are using free version ind
parameter will not do anything there, download function only will check wpdmdl
parameter, as each package has only one file. So, download link will work fine even after replacing old file with new one.
I use it for users to fill a form for file download. How do I edit the email template for the download link?
Thanks for the feedback
I solved my problem in the best possible way without using Elementor: https://pmo.administracaodotempo.com.br/download-category/inclusao-social/ (using a template from WPDM itself)
But I still have a problem: The subcategories and their files do not appear.
The category page linked above, has the subcategories: “Attachments” and “Auxiliary_files”.
How do I make subcategories appear on WPDM’s category archives pages?
Looks like when you add a file via your Media Library that you have already uploaded…the direct download link does not work. It opens in a new window in an MP3 player. However, when you add the file via Download Manager in the “Drop files here” section, the direct download link works. Not sure if this can be fixed, but wanted to post a follow up for the developers and anybody using this plugin.
Can anybody tell me how to make the download links/buttons download an MP3 file directly instead of opening the MP3 in a new browsing window? When I try to use the “direct download” feature in wp download manager, Chrome opens a new window and pops up the MP3 file.
Thank you! I think I’ve spent about 3 hours trying to figure this out and it’s driving me crazy!
Appreciate any help!
You can use the [categories]
template tag in your related page/link template. For more template tags you can explore this doc,
Template Tags
please check.
Thank you and regards
Hi,
I’ve configured an email when somebody fills out the form – which allows them to download the file.
Here’s an example email:
nuTemplates.com
Thanks for Subscribing to nuTemplates.com
Please click on following link to start download:
Download
Best Regards,
Support Team
———————
As you can see the Download link is broken.
I reviewed the Email Templates (under Templates) > email locks > shows:
{{download_url}}
The above parameter as the Download link.
Can you tell me how to fix the Download link in the email?
Thanks,
Ankush Gupta
Hello Robert,
Thanks for contacting us.
Attach all 3 files with the same package and add custom file title specifying the language. Then in link template, use [file_download_links]
instead of [download_link]
tag and in page template [file_list]
or [file_download_links]
Here is a demo for that:
https://try.wpdownloadmanager.com/download/same-file-with-different-languages/
Regards
Tanvir
Hi, sorry, I’m stupid.
I was using original folder structure, but custom link template file only needs to go here, not the full original structure /{active-theme}/download-manager/link-templates
My bad. Thank you!
Hi, I tried your method before I contacted you here, but for some reason this does not work for me.
Here is the “original” file path:
/public_html/wp-content/plugins/download-manager/src/Package/views/link-templates/link-template-custom.php
If I move that file here:
/public_html/wp-content/themes/twentytwentyone-child/download-manager/src/Package/views/link-templates/link-template-custom.php
by your instructions then this should work, but it does not.
In the place where this code should be displayed on the site I only get:
link-template-custom.php, meaning that it still is looking for this file on the “original” location rather than in the “active theme” download-manager folder. Do you have any idea why this is happening?
Thank you
Hi, I think we misunderstood each other. I was thinking on download-manager link template files located here:
/wp-content/plugins/download-manager/src/Package/views/link-templates/link-template-default.php
If I create a new .php template file as instructed in the Admin message on top, then if the plugin get’s updated it deletes those files. How can that be avoided?
Thank you
Hi,
Sorry for the confusion.
If see large download count but small view count, it may happen, if your download link is public and someone else are sharing them, in such case, you better use a lock option like reCapthca Lock or password lock.
This reply has been marked as private.
Hi,
Widget Packages elementor, how to set random images? Or do I have to use a shortcode? and what to do
https://www.iresauce.com/
————————-
screenshort:
https://nimb.ws/BXjEt9
https://nimb.ws/wLM72u
Link Templete code
<div class="__wpdm_hover_card" style="background: url('[thumb_url_600x1200]');">
<div class="__wpdm_hover_content">
<h2 class="__wpdm_hover_title">[title]</h2>
<p class="__wpdm_hover_copy"><i class="fa fa-hdd mr-2"></i> [package_size]</p>
[download_link]
</div>
</div>
Thankyou.