Redirect URL after download

Viewing 9 posts - 1 through 9 (of 9 total)
#188136

Melanie Brennan
Participant

Hi there, Can I integrate a redirect URL to a thank you page after download? Thanks, Mel

#188137

Tanvir
Moderator

Hello Melanie,

Thanks for contacting us.

You have to use the below addon with wpdm to redirect to a thank you page or any other page:

Lazy Download Add-on

Regards
Tanvir

#188250

Melanie Brennan
Participant

Hi, I’ve purchased and added it. How do I set it up so it provides the option for a redirect to a thank you page once downloaded?

#188260

Tanvir
Moderator

Hello,

The setting is mentioned in the addon page here:

Lazy Download Add-on

You can follow it. You have to create a Thank you page then select that from the mentioned setting.

Regards
Tanvir

#188315

Melanie Brennan
Participant

I’m sorry, can you screenshot where it mentions redirection? I can’t see it at all. Yes I understand I need to create my own thank you page. Just need to know where the field is to put the redirection URL. Thanks.

#188317

Tanvir
Moderator

Hello,

You can set the related settings from Downloads > Settings > Lazy download
image

Enable/Disable Lazy Download for a Package:

image

If you need further assistance, you can provide me admin access of your website in a private reply.

Regards
Tanvir

#188320

Melanie Brennan
Participant

So where is the area that you put the URL that you want it to redirect to once download has happened? I don’t see it in your images above. I don’t really need you to do it for me as I just need to know where the field is that I type my URL into. Otherwise it looks like I’ve purchased someone that doesn’t do the job I require – which was my initial question to you and you suggested this plugin. There does not appear to be anywhere to put in – Redirect to different URL after download. Are you sure? If so, can you be more specific as to where it is please.

#188324

Tanvir
Moderator

Hello,
I suggested that plugin according to your initial requirement that you want to integrate a redirect URL to a thank you page after download.
So I suggested the plugin when user clicks on the download then it will redirect to thank you page.Here there is no way to add redirect link. you can set thank you page then in that page you may add any link that could be visited by user.
Regards
Tanvir

#188347

Melanie Brennan
Participant

Hi Tanvir,
I’m not quite sure what you are saying in your last message. Yes you are correct that I wanted something to ‘integrate a redirect URL to a thank you page after download’ and you suggested the Lazy Load Plugin. Now I’m struggling to find the functionality within this plugin and I’ve asked if you can point out where the field is that I add my thank you page URL so that after download it redirects to the thank you page. From your message – “So I suggested the plugin when user clicks on the download then it will redirect to thank you page.Here there is no way to add redirect link. you can set thank you page then in that page you may add any link that could be visited by user” – I’m not clear if you are saying that the plugin will do what I need or won’t do what I need. Could you perhaps pass this on to another support person to come back to me. I’m hoping the Lazy Load plugin does have this functionality and if so, still need some help working out how – if it can’t do this, I will request a refund as I bought it on your recommendation that it would meet my needs. Thanks, Mel.

Viewing 9 posts - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.