-
Search Results
-
In reply to: File does not download. Opens in the browser
I was hoping that you were still online @Shaon I have been waiting 15 minutes to hear back from you…I do not understand what I am doing wrong. I created a folder on my server that has my free downloads, then I created a package using —> url/freedownloads/filename — what am I doing wrong that it does not download? Obviously it links to the file because the file opens in the browser, why isn’t the file automatically downloading? It automatically downloaded in the free version. The only reason I upgraded to paid version is because the video file I wanted to make available for download was too big — support in that forum told me that I had to get the pro version for bigger files, but now I’m running into problems that I didn’t have in the free version.
I am beyond frustrated with the level of service from the plugin and the support I’ve been receiving. If the plugin was free I could understand, but $45 for such inconsistent and unhelpful answers feels awful. If you cannot answer my simple question then please issue me back a credit for the plugin.
In reply to: I need live support, when is it available?
I agree 100% here. I was forced to purchase the PRO for a license and I happily did pay my $45 for the license, followed the instructions to install and migrate my FREE version download packets to the PRO version. The entire thing has crashed with errors, I tried to reinstall the FREE version because I was at least able to see existing packets even though I could not upload new ones, but now all the LINKS are missing for the original download packets. I posted a HELP in the forum over 24 hours ago, have received no response from anyone, but they are happy to keep my money. I would expect poor support for something that is free, but once we are required to pay for it then there should be an expected level of support
In reply to: I need live support, when is it available?
I have posted on other threads as well but am hoping someone can help me…. when is live support available? I would like to have someone be online at the same time that I am so we can fix the issues rather than go back and forth for days trying to resolve.
I need help with the following:
1. When someone downloads a package from my website after entering their email address I would like to get an email or some type of notification that they have submitted their email address. This was a feature on the free version.
2. When someone tries to download a link it does not download to their computer, only opens in a web browser. Here are links to two packages I have on my website where I have the problem.
http://leadingedgeparenting.com/free-resources/ebook-emotionally-healthy-discipline/
Please let me know what time live help will be available and I will make sure that I am at my computer, very frustrated at the level of help for a $50 plugin.
In reply to: Facebook Share
if you don’t see facebook like button in popover, you need to link link template and replace [download_link] tag with [download_link_exteded]
We were getting a message that trial period expired on Download Manager and needed to purchase a license key. I purchase download Manager Pro for the $45 and followed the steps in the posting “upgrading from “free” to “pro” and have completely crashed my website. After activating the plugin 4.0.7 I click on Settings or any of the options under download and get a FATAL ERROR message. I restored back my download manager 2.6 Free version because we could at least download existing items BEFORE but now I get multiple DOWNLOAD links and none of them work. So basically I have completely screwed up my website and need some help ASAP
Topic: Missing Button
I really need to find out why this isn’t working. The custom button created for the download page is not loading and instead loads the “?” icon of a missing image.
I am selecting a custom button on the button image on the DM Settings page that I created for both the link and page. They work flawlessly on the direct download links. But when I try to use them on the 2 Email Locak downloads I have, the images are missing.
When I review the source code this is what is generated/interpreted;
img src="http://optimatumgroup.com/wp-content/plugins/wpdm-download-button/images/5351a9fe200d5.png" alt=" download'=""I am sure that this part of the code:
" alt=" download'=""is causing the issue. Can you please help? client is frustrated as well as I.Here is the URL: <a href="http://optimatumgroup.com/white-papers title=""
Thanks!
HI, when using the email lock for a couple of downloads I have, I seem to lose the download button on the link page. (http://optimatumgroup.com/white-papers/). (see screen shot) The button then shows on the download page though.
The button is there for other downloads that do not use email lock. (http://optimatumgroup.com/action-alerts/)
Topic: Upload of Pro in WP
Have free pro on my WP site
http://downloads.tech-talk-co-op.com (domain, I only get 1 site)Bought Pro three days ago.
Got a nice email…members info…but for 2 days this site was down (maintenance? upgrades?My Order shows: files…………”get license key” (which can’t be copied)……..website view….no place to put my website/domain info in my profile.
Domain page….no clickable link
Upload of the Pro File Manager zip file failed when I attempted upload in my WP site.So…what’s the deal? How about some clear instructions from point of purchase? $75 hr for upgrade service? No, thanks.
Please provide clear step by step process now that I own 1 site license but can’t use it (no instructions) and the zip file download failed.
Message: No valid files…? Because I have to use my license key? Sure. But where?Extremely frustrated. Product looks great (demo), and I’m really looking forward to using it….TODAY.
You have my order/invoice information
Anaiis Salles techtalkcafe@gmail.com
In reply to: File does not download. Opens in the browser
you need to edit link template for that full docs are here http://newlook.wpdownloadmanager.com/doc/templates/link-template/
In reply to: Theme Sidebars
Hi, I’m trying to make my download page look like a http://demo.wpdownloadmanager.com/wpdmpro/archive-page/
but when i put the short code
[wpdm-archive link_template=”link-template-calltoaction1″ button_style=”success” items_per_page=9]
all the theme is broked, also if i use the short code [wpdm-categories]
don’t show drop the subcategories, and the download no appear like in the demo, to sort when i click a categorie.
also I assigned mp3 preview, to audio packages without look options and the audio player do not work
the page where you can do all the test you want is this…
http://new.mesoamericaregion.org/pruebas
Thanks for the help.
Hi,
I recently updated to the latest version, since I upgraded wordpress to also the latest, the link to DMP wasn’t showing. I did the following:
– made a backup
– proceeded to install but it says that “it was already installed”
– proceeded to remove old installation
– installed new version
– activate it
– none of my files are showingWent to my backup, haven’t restored anything but I compared files from the new version with the old and all my files seem to be on the DB, also, on the server all my files are there. But nothing’s showing on the admin page.
Please help.
In reply to: Attach Dir – Not working
In reply to: Deleted cache file restoring itself
Hi, i’ve solved the problem by myself adding a script in the footer of the skin (before the closure of the tag body).
I paste the code here, maybe this could help someone:
<?php //script svuota cache download manager
function isfile($file){ return preg_match('/^[^.^:^?^\-][^:^?]*\.(?i)' . getexts() . '$/',$file);}
function isfile_b($file){ if (strpos($file,'.zip.') !== false) {return true;} else {return false;}}
function getexts(){ return '(zip)'; }$tempo= 3600*1; //ore * n ore
$path = $_SERVER['DOCUMENT_ROOT'].'/wp-content/plugins/download-manager/cache';
if ($handle = opendir($path)) {
while (false !== ($file = readdir($handle))) {if (isfile($path."/".$file)) {
if(filectime($path."/".$file) < time() - $tempo){
unlink($path."/".$file);}
}else if (isfile_b($path.$file)) {
if(filectime($path."/".$file)
This script clean the zip files of the cache folder 1 hour older. The time can be setted in seconds in the variable $tempo
In reply to: facebook like doesn't display correctly
In reply to: File does not download. Opens in the browser
I am having this same problem, when I click on the link in the email it opens the file in a browser instead of downloading to the computer.
Is there a way to make the file download instead?
Topic: About the Download Speed
Host, Apache/2.2.15 (CentOS) Server
Wordpress 3.8.2
Download Manager Pro, the latest.All our servers run on our local network with 100Mbps bandwidth.
If I download the file via the link like http://192.168.200.200/software-pub/OS/Linux/RHEL-4.8-x64.tgz,
I got the speed nearly 11MB/s.When I add the above file as the package with download manager pro,
When I click the download link, I only got the speed less than 1025KB/s. Why?In the add package process, I only check “Allow individual File Download”.
I have another local server with Apache/2.2.15 (CentOS) Server, WordPress 3.8.2, Download Manager Free, the latest.
If I click the link like these, http://192.168.205.5/software-pub/OS/Linux/RHEL-4.8-x64.tgz,
I got the speed around 11.2 MB/s.
If the download link of the same file is produced by Download Manager Free,
I also got the speed around 11.2 MB/s.Is there any default speed / bandwidth control in your Download Manager Pro?
Remember, all the server are running on local network with 100Mbps bandwidth.
And we got the same OS and configuration on all servers.Looking forward to your reply.
In reply to: Receiving Spam Comments
I tried to download the plug in from the home page link and I think I messed up because it was the older free version. I then downloaded the Pro version from my Downloads and then installed that.
But the reinstall of the older version seemed to lose all my packages. Funny thing is, the items are still in the data base in the _ahm_files table. Can you help me to get them back in the package manager and back on the web site?
Hi I am getting a 404 for any download package I attempt to retrieve via the package title link. The download button itself works fine, but I cannot get to the individual package page.
I tried changing the URL base to packages for category, and package for individual, to no avail.
Can you help please?
Here is the link: http://optimatumgroup.com/action-alerts/
Topic: CSS class style missing?
Trying to upgrade to v4, and I’m having problems with templates.
It appears many of the styles are missing from the inbuilt templates, for instance row-fluid, span9
Below Is the call for action 2 template: most of the meeting classes are not defined.
[page_link] [file_size] [download_count] downloads
[excerpt_80][download_link]
After being told 3.3.8 is no longer supported, I thought I would have another go and looking at 4, on our development server… What a disaster.
Primarily we only use wpdm_category short code, to list downloads using a custom link template and then a custom page template.
I followed the upgrade notes in the thread at the top of this forum.
1. Only the top it appears in the categories interface only the top level categories are listed after the migration, subcategories are not listed.
2. The categories contents i.e. the packages associated to the categories have all been lost, So it appears I have to edit every package to reallocate them to the appropriate categories.
4. The link templates need to be reapplied.
5. The all link templates styling has all been lost / different from 3.3.8
6. Our custom link templates no longer display correctly.
Basically it appears the Style in version 4 is completely different to 3.3.8, I see at a class style w3eden everywhere where as in the past it was wpdm-pro
Is there a quick way to reinstate the old styling?.
In reply to: Gallery in Link Template
I´m running an aritst website.
Each artist has its own download Kit.
The portfolio site of the artist has one sidebar.
Under “Widgets” of wordpress backend, I add all
download kits to that one sidebar. 20 kits total.
With widget logic, I want to select, what download kit
will be displayed for the individual artist.
Right now you can see it displays all kits. Thats because
widget logic doesnt filter it.
Whenever I put the filter code to the widget, that widget
doesnt show up at all, instead the other way around.
It also doesnt appear on any other artist portfolio.
I´m using a slide out sidebar. I´ll attached the slide
for you to test.
Thank you!Best regards,
TomI cloned “With MP3 Preview” Link and only removed the downloads portion.
with [audio_player_single] I get no preview.
with [audio_player] I get Error loading: “undefined”.Thoughts?
