Hello
I have recently purchased Download Manager Pro. Firstly, the support documentation needs a little help, it’s almost non-existent.
I could do with some help please;
1. I would like the user to stay on the page with the shortcode – so that they are not taken to a new page and the downloads are available there. Is this possible?
2. Next, if a user enters an incorrect password it just says wrong password and the user isn’t sure what to do next (they need to click on ‘Worng Password!’. There needs to be a ‘try again’ link or something.
3. If the password is correct, then the user needs to know and be presented with something more suitable, i.e. Please download your documents
4. After they have saved the document the same dialogue box stays on the screen with the download link. It needs to be hidden.
Without sensible notifications and a bit of clarity it’s clunky and somewhat unusable.
I’ve searched YouTube for a video on how to use the product, only to find an old video which doesn’t really bear any relation.
Also, in my downloads for the product there were other .zip files (expo, wpdm-m24x, and previous versions of the manager – there appears to be no explanation as to what these are.
Just a little help please. Is it possible to change button messages etc.?
Is there a help guide or video?
Thank you!!
Hi there,
Sorry this is a really basic question but I couldn’t find how to link directly to the download of the file, rather than the file package on DMPRO. To explain, if I want to have my own action button on my site, and when someone clicks on it, I only have an option to select the download package from the dropdown but I want people to be able to go to the file directly and download. There’s not much point sending them to a page with details on the file when they want the file itself. How do I go about doing this please?
If there’s some documentation that you could point me to on how to use DMPRO I would really appreciate it.
Thanks
/D
Hello. I created download only with one file (for example: 123.zip). There is template variable [file_list] but it’s create a file-list table for one file. How can I insert filename (maybe for first file in filelist) into link template?
I would like to show filename automaticaly, without custom fields.
Hi Shoan,
I also am having problems with getting link expired txts when the downloads. Instead of being able to download the file after lock options for social sharing, we’re getting the link expired txts. The files are not set up for a limited download or by dates.
Thank you for your help.
Using this Plugin Advanced Access Control:
Do we are able to define access of a particular user to a Post as well (not only to a downloadlink)?
Can we assign the permission to read a post (including the download links) to a single Person?
Hello there,
we are not able to use the accordion extension.
We created 2 packages:
http://superhubsupport.dyndns.org/superhubwpdm/download/package-test-1/
http://superhubsupport.dyndns.org/superhubwpdm/download/package-test-2/
Package 1 is linked to “Cat test 1” category, Package 2 is linked to “Cat test 2” category.
When we use the Accordion shortcode this is what we get:
http://superhubsupport.dyndns.org/superhubwpdm/wpdm-test-page/
No files are displayed.
Can you please help?
Best
Superhub
Hi there,
We are planning to move our website to a vps. I started to do some testing with the database and all that stuff, and after changing the absolute path from the downloads, the name of all packages are gone. The only way to keep the names of packages and the downloads inside them is to keep everything as before, and that’s not possible because that path on the metafields is not linked correctly.
Besides, I keep my downloads outside from our wordpress folder. It’s better for me, because I work with developed and production website at the same time, and they share the downloads:
/
/images —> Images are here.
/downloads —> Files are here.
/wordpress-folder —> http://www.mydomain.com
/dev-folder —> dev.mydomain.com
Thanks for your help.
I JUST completed my purchase and realized upon completion the email address associated with my paypal account I no longer have access to so I more than likely will not receive the download link. The email that is incorrect is reggiescott@comcast.net – I no longer have comcast as an ISP. My correct email is reggiescottjr@verizon.net. Will this effect my receiving the download link?
Greetings,
Could you please help with Download Manager Pro and S3 protection.. When on S3 it’s not counting downloads and not protecting files but when the files are on my server everything works! We need URGENT HELP as we need to launch our product.
S3 link http://teetoolkit.com/?wpdmdl=451
My server link http://teetoolkit.com/?wpdmdl=452
thank you
Hrvoje
Hi Shaon,
yesterday I bought WPDM and installed it. So far it worked well, until I set e-mail-lock or pw-lock.
Then it doesn’t work anymore. The download link isn’t even clickable anymore. Can you please help me?
I need your plugin for an customer project to be finished.
Rergards
Philipp
Dear Shaon,
Before the plugin working well.
but now cannot. I use lock option with mail download link. after subscribe, no email send. and when I change to download instantly i got link-expired.txt.
PLease help.
Thanks,
Ridho
Hi,
After running wpdm by link files in remote ftp for a few days, today my hosting got over quota space! More than 600MB growup within a few hours! and all downloadable files are dead cannot download anymore. After press download button, will got one txt file name download-error.txt with a short text in as “56740.4 kbytes to download” like this.
I have been using wpdm almost one year without any problems, but after activated remote ftp add-on, my server dead within a few hours. Is there any issue regarding transfer files via remote ftp that I should know?
Please help me solve this problem asap.
Thanks,
KS
I’ve just renewed my subscription primarily to receive help with this problem …
Running WP 4.0 with the Goodlayers Blue Diamond theme and all plugins disabled, I am unable to update text on any download packages. After making changes in a package’s editing window and clicking the “Update package” window, I click the “View package” link that appears at the top of the page, but the page that displays is unchanged.
It has been quite a long time since we last attempted to update a package, so I can’t say when this problem first arose.
Here is one of about a dozen pages affected: http://scsba.org/download/premium-and-risk-reduction-parr-program/
Any ideas?
Hello,
I just purchased this plugin with the hopes that it would work right out of the box, unfortunately that does not seem to be the case. I have encountered a few error messages while using the plugin and quite a few formatting issues that I have been unable to fix. For reference I currently have Download Manager V 4.1.6 and WPDM – Extended Short-codes V 2.3.1 installed.
Issue #1) – Notice: Undefined variable: pdfurl in /home/gstems/public_html/wp-content/plugins/download-manager/functions.php on line 4429. I was able to fix this by placing “$pdfurl=””;” into the code before the erroring line, but I don’t think it should be like this right out of the box. No idea why it is causing an issue, but it is.
Issue #2) – [wpdm-all-packages] as detailed in your screenshots on the WordPress plugin page (https://wordpress.org/plugins/download-manager/screenshots/), does not do anything at all. Which was quite disappointing since that was the whole reason I purchased the plugin. I then found a more detailed short-code description (http://www.wpdownloadmanager.com/doc/short-codes/) which provided the first working short-code. The problem that I am having now is that it is not formatted at all near what your demo site is. (Issue can be seen at http://growingstems.org/activity-plans/stem-in-the-park/) There is a huge whitespace before the table starts and each table row seems extremely expanded. I figured it might be my theme (Minamaze) so I tried it with all three of the default themes as well and still experience these issues. The current layout unfortunately makes this unusable at this moment in time.
Those are the two largest errors I am experiencing with the plugin, but I do have some other questions as I was not able to figure out how to do certain things that I figured should have been built in.
Question #1) Default Page Template / Icon | Is there any way to set a default page template and icon so that I do not have to worry about setting them each time I upload a new file? Perhaps default package settings (Allow access, link template, page template, etc)? The closest thing I discovered was the “Category Page Options” but unfortunately that does not help in the overall experience.
Question #2) Is there a way to show the excerpt on the [wpdm-all-packages] view?