Hello, I just started using this plug in and its great but I’m having trouble figuring out what shortcode is needed for my clients to use the file hosting link in the dashboard. I want my customers to have it to store downloads and templates that we provide to them. It works under my login but for some reason when I set up a test client I get an error.
Also, are there additional shortcodes needed for the packages add to work? The link to name the package or list isn’t hyperlinked and there are no images attached even though there are in my actual download.
Thank you any help is appreciated!
I am using your plugin to create a downloads section for a wordpress site. The key is that all of these files cannot be downloaded by the general public, only by registered users with certain WordPress user roles (we have had to create new roles.)
When someone comes to the site, the download link is not there, it requires you to login. (good) As an administrator I can login, access and instantly download any file, but if I create an account as “NDA Customer”, “Partner” or “Developer” and then login as that customer, the DM will just spin for a while then give me a 503 error.
I have checked on the download file and it has all of the right users identified.
Then I checked by adding “all visitors” to one of the downloads. Again, only the admin could download.
THIS IS A BIG PROBLEM!!!
I need to address this ASAP. I am totally OK with the answer being “you didn’t test this enough” because I was only testing with the admin account and a general user account (to ensure the files were hidden).
But I need to know how to fix this because I need others to be able to download.
I have lots of readers complaining that the Twitter follow and the Subscribe are not giving them access to their download.
Here is a screencast of the Twitter not working:
http://screencast.com/t/LX288Uhf
I have tried the subscribe myself, and never get an email with the download link. I have even checked my spam.
Please advise how these can be fixed.
I tested in Chrome.
Also, I will send you login info in a comment following this support question.
Hey Guys,
2 month ago i started a ticket because of some problems with the PDF Preview that was not working with user permission.
Link: http://www.wpdownloadmanager.com/support/topic/new-itemdoc-preview-is-not-working-as-administrator/
Result of the work was that you will build a two viewer version for the next update.
My cusotmer is waiting for that feature. Could you please give me some inofrmationen when this update will come?
Greats
The audio progression slider isn’t working. Here’s a link… http://www.christianhiphop.tv/download/test-package/
Thank you for your help.
Hi there,
After enabling the captcha lock on a package it now downloads an ‘expired link’ txt file. I have disabled the captcha lock but link still bad. I also have email lock on same file. I need both. see attached.
Please help
Download History link shows a 404 page. How do I fix this?
There is no download history at this point, because nothing has been downloaded – I am just testing the features. Please help me.