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Hi Guys,
I have a very simple requirement to show some single file packages in a table and allow users to download them. All was working great with free version however since upgrading to pro version, with intention of customizing table template, now when users click on an individual file within the table my entire site comes to a grinding halt. If they click the download links all is ok it just happens when a user clicks on the individual file/package name and it is obviously trying to load a template and it crashes entire site. If I restart apache2 all is ok however I am very disappointed with the pro version which I was hoping would allow me to customize templates not kill them entirely. I have not changed anything apart from upgrading and this started happening immediately after the upgrade.
I am using this shortcode in my downloads page;
[wpdm-all-packages items_per_page="20" jstable=1 order_by="title" order="asc"]Interesting any shortcode like, [wpdm_package id=1364 template="link-template-calltoaction3.php"], for a specific package also kills the site – please let me know what is going on I have narrowed down to a template needing to open.
Using Ubuntu 16.04 for a private intranet site.
Any assistance would be wonderful at present I will have to remove this plugin.
Barney 🙂
Although Form Lock pop-up appeared fine in my test ( due to higher screen resolution ) you can use
[download_link_extended]in a custom link template to show the embedded form to avoid content overlapping.Clone the current link template you are using now and replace the
[download_link]template tag with[download_link_extended]. Then use this custom link template in your shortcode. You can clone any template you want.When the customer request the Download link, the information e-mail for the administrator does not arrive. We used first a private e-mail address with another ending “.de” – and the e-mail notification arrived. But as we used the correct e-mail address with the ending of the web address “.com” no e-mail notification arrived. On which position should the e-mail address be inserted to make sure that the e-mail is going to be sent correctly?
As we used the option “terms and conditions have to agree” in the Lock-Options, two problems occurred:
– When the customer uses the download link at the right side of the table the terms and condition check box is nonexistent. This should be a must.
– When the customer use the Filename and the site with the version starts, the check box for the terms and conditions is already ticked off and there is no button for starting the Download. So the customer don’t know what to do.
Is it possible for the popup area, which appears after clicking on the check box, to be directly visible all the time.Hi,
There is no link between package details page and shortcode page in this situation. SO, it is not possible to get back to the shortcode page when clicking the category or tag link.
You can try the Archive Sidebar view. It shows package details on the same page and category links remain in the sidebar. Close to what you are trying to implement.
Thanks.
In reply to: Plugin Form Block not work
WPDM is not a page builder, however, we have one “MiniMax – WordPress Drag & Drop Page Builder“. You will need that add-on to make a custom page layout as your expectationa and in the layout you may use shortcode
[wpdm_package id=10481 template="link-template-button.php"]where you want to show the form.Hello,
I’m using a pro version of the plugin with Directory add-on and here’s what I’m trying to achieve:
I have a page on our website where I use this shortcode
[wpdm-archive cat_view="compact" button_style="default" link_template="59552142bc87e" order_by="post_title" order="asc" items_per_page="30"]It displays all our downloads and you can also view different categories filtered out on that page. When I go onto individual package page it displays categories of the package, but when I click on them it goes to display all packages in this category but using a different template. Same happens when I click on tag links from the package page.
My question is: Is there a way to make these links go to the initial page where I use the short-code and just make this page filter out downloads in a particular category or with a particular tag?
Any help will be greatly appreciated! Thank you!
In reply to: Login popup
Good afternoon,
we would like to have the modal popup directly in the page with the downloads, not in the page of the package! 🙂 Is it possibile?https://ibb.co/cVGNNv check the link for a screenshot! 🙂
In reply to: Plugin Form Block not work
Keep a backup of this
email_linkfunction. You have to add this code again after Form Lock update.Do you want to control which download info ( Stock, File Size, Create Date etc. ) is visible in the page? If that’s what you meant, use the page template to control the page design and content.
Please check this documentation about Page Template https://www.wpdownloadmanager.com/doc/templates/page-templates/
In reply to: Package is not available!
Thanks for the reply. I have published it using the publish button. The link below is the published test link.
In reply to: Settings > Front End – Changes Aren't Showing Up
Seems like you misunderstood the settings, the category shortcode screenshot is not related with that settings. However, you can control the info in category shortcode directly from link template. Please check:
Hello!
I’ve reviewed the “Front End” section here on your site here:
https://www.wpdownloadmanager.com/doc/settings/front-end-ui-settings/
On my own website, I went to Downloads > Settings > Category Page Options and then selected the following
- Show View Count
- Show Download Count
- Show Download Link
However, you can see that none of these settings that I’ve updated show up here:
http://catholicschool.staging.wpengine.com/en/downloads/personnel-forms/
^ Where is the view count? Also, you will see that the download count is there, but it is there regardless of whether I change these settings or not.
Please see attached screenshots.
In reply to: HELP! numerous problems / conflicts
Change your page/link template in package settings. Use page/link template that has
[file_list]template tag in it.Built-in Page Template with file list ► Single Column, Extended, Playlist
Use following code to create a custom link template with file list,
<div class="panel panel-default"><div class="panel-heading">[title]</div><div class="panel-body">[file_list]</div></div>Note: Page template is used on the details page. Link Template used by shortcode.
Please create a separate support ticket each issue. This helps others to find the solution.
This shortcode uses link template to show package content.
If you want to show the list of files use a template that has
[file_list]template tag in it. Or create one link template with this tag.You can use the following code to create a link template from Downloads Templates page.
<div class="panel panel-default"><div class="panel-heading">[title]</div><div class="panel-body">[file_list]</div></div>Then in package settings set this template as link template.
https://www.evernote.com/l/AUfdd0Ep8mFFE4ANL4CsxtOJFgw8MCheMu0B/image.png
In reply to: Permanently delete uploaded files
Deleting a post actually will not delete the uploaded file, as the same file could be linked with another post, however, overwrite existing file only available with pro version. Or you may use following add-on to manage files:
In reply to: errors activating 4.6 and 4.7
Did you try re-installing a fresh copy of Download Manager?
Your key was linked to babydiapercakechatter.com I have unlocked it from there. So, license key should work now. If you didn’t move the another domain and still getting this key error please send temporary wp-admin login info in private reply to check this issue.
In reply to: Problems downloading
In reply to: Page Template question
Hi,
If you need a custom designed template then create a new link/page template from Downloads Templates page. Because your changes will be lost when you update the plugin and you have to make these changes again. Or if it is not too much trouble you can do it the way you are doing now. Just re-edit the template after plugin update.
Thanks.
In reply to: How do I get the register to work?
Hi,
I see the registration form here http://www.scs-digitalmarketing.com/six-steps-register/ Now if you want users to register before download then set allow access field to
subscriberin package settings.https://www.evernote.com/l/AUdBbhtvPtdB1IE2SHZMXRGEpekFh6gGYtwB/image.png
If the user is not registered ‘Access Denied’ message will be shown. You can edit this message or add a link to the registration page in this message from Downloads Settings page. I have added the registration page link in the message.
https://www.evernote.com/l/AUfQ7Rx1ZJBDkZX01LJnUIEsF_sa2KMSdc8B/image.png
You are using the free version of Download Manager. To use email lock with Mailchimp add-on you need Pro version of WPDM.
Thanks.
In reply to: Download is not working on mobile devices
I should add, when I test the button from the actual package page on my laptop, it works, but the error still occurs when I try to download from my mobile device. Here’s the package link:
https://nightsons.com/download/jackers-ebook/
*Thanks.
In reply to: Download is not working on mobile devices
Here’s the link. Now, it’s no longer working on my laptop or desktop computer, either.
Upon clicking this, a PDF (eBook) for a musical release should be begin to download.
It’s about 1.90 MB in size; fairly small.
This is one of several downloads that we are tracking on our site:https://nightsons.com/download/jackers-ebook/?wpdmdl=36182
*Thanks.
In reply to: HELP! numerous problems / conflicts
1. I have updated filter code. The string should be available for translation now.
2. Removed the link from the title by editing link template. This shortcode using link template Card Embedded ( set in package settings ) which you can edit from Downloads Templates page.
3. Removed border by editing link template.
In reply to: HELP! numerous problems / conflicts
Ok, thanks. With regard to the customization, could you let me know how I could do that? Just to remind you, these were the things I would like to change if possible:
1. I´ve changed the title text in the filter hook (“Subscribe to download”), but how can that be translated? It´s coming up as English on my Spanish site and I can´t locate it as a string in order to translate it. Also, is it possible/simple to change the colour and size of that text?
2. I still haven´t been able to change the colour of the link title (the text at the top of the form). I´d also prefer that it wasn´t an actual link – I just want normal text there. I don´t want it to open up a new page for the download.
3. I also haven´t been able to remove the grey borders to the form.
Thanks for your help.
Topic: Page not found error
When I post a download it works for a minute then the next time I click the public link it says page not found..
In reply to: HELP! numerous problems / conflicts
Hi Shahriar! I did confirm the subscription email. Then I unsubscribed from the mailchimp list. After that, when I entered that unsubscribed email address into the form it didn´t send me another subscription link, and I wasn´t subscribed to the list again. I´ve tried it with another email and it´s the same. Once you unsubscribe from the mailchimp list you can´t subscribe again using that same email in the download manager form. Maybe you could try it with your email to see if the same thing happens? Subscribe to our list, then unsubscribe and try entering the email again in the form….
