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In reply to: Create Date and Last Updated are incorrect
I’m unable to provide credentials as this is an internal website that can’t be accessed publicly. We might be able to use TeamViewer, however.
Another issue is that, after changing both the page template and link template for each download, nothing changes when viewing the page. No caching plugin is installed, too.
Thanks Shahriar! I was able to activate the license key.
Now I am getting ‘file not found’ whenever I download a package. I checked in wp-content/uploads/download-manager-files and the files are there. Is there a problem with the link, because I copied the whole WordPress installation from one server to another?
Regards, EvaIn reply to: Update the download manager Pro – resolved
I didn’t check portfolio post type code ( theme or plugin ) as it is coming from another plugin or theme. If the issue was related to WPDM I would have provided you a solution for that.
Are you using
wpdmpro.pofile for translation source? I see the stringSend Download Link Toin that file on line 1791.In reply to: Update the download manager Pro – resolved
Thank you! Does this mean that you can’t find the problem?
Another issue: I have translated all the strings in but I am not able to find the text:
Send Download Link To:
(in the pop-up when I use the e-mail lock)Hi,
Thanks for replying so quickly! That worked – all functioning as before. The only thing is that a line of text has appeared in the embedded card that I would like to remove – the line “send download link to:” . could you tell me how I can remove that please? ThanksIn reply to: Update the download manager Pro – resolved
Thanks!
I have updated the latest version now:
1. My translations from generated po file disappeared when I updated, so I had to upload these again. Is this normal? (
2. I use the link Call to action 3 but in the browser it does not show the filename, size and downloads as in the template prewiew.
I use the the Avada theme. (see attached doc)In reply to: Open PDF files in Lightbox
Hi,
Looks like it is possible to remove download and print buttons using a custom pdf viewer. But it requires some extra work to modify the viewer library. So, This task will require total 4 hours of customization. Let me know if you want to proceed. I will send you payment link after getting your confirmation.
Thanks.
In reply to: Issues after Installation
1 ) Page loading time was normal in my test
2 ) Your theme has it’s own Bootstrap. So, I disabled WPDM’s bootstrap from Downloads Settings Basic. This will fix any Bootstrap conflict issue. But looks like your theme has layout issue. You have to fix those to make content area visible.
3 ) Please send me the link to the page where you put the search form shortcode.
I’m having troubles with formatting with the link template. For example, I have a test page set up using the Panel 1/3 template but on desktop, the columns are sized incorrectly. ( https://shifmanmattresses.com/test-downloads-page/)
This is the shortcode I’m using for this one:
[wpdm_category id="advertising,general-documents" operator="IN" title="1" desc="1" toolbar="0" paging="1" order_by="field name" order="asc" item_per_page="10" template="link-template-panel-1-3" cols=3 colspad=2 colsphone=1]I have also tried using the Card template, but the featured image extends beyond the edges of the box rather than sizing to fit.
Shortcode for this one:
[wpdm_category id="advertising,general-documents" operator="IN" title="1" desc="1" toolbar="0" paging="1" order_by="field name" order="asc" item_per_page="10" template="link-template-bsthumnail" cols=3 colspad=2 colsphone=1]How can I fix these issues?
In reply to: Open PDF files in Lightbox
Please check following screenshots to understand the differences between two approaches.
Without initial download link ( Using Google Doc viewer )
https://www.evernote.com/l/AUebu2a4eKlILZ37bdtwcz5_IHZulWuKP_8B/image.png
Opening using Browser’s pdf viewer,
https://www.evernote.com/l/AUfT6qa78NFPs4t2bklo2Qk63iVxFFTj2nYB/image.png
In reply to: Email Lock Template ?
In reply to: Download button is JUST A LINK
Okay, thank you, that did work. I set the wpdm_download_link_expiration_limit to 1 in the plock if block.
I would have sworn I tried it with success more than 3 times before, but I must be mistaken since now it only allows 1 time, even if the same user copies the link URL and pastes in a new browser tab.
I can’t expect buyers of my software to register as a user on my site, and I also didn’t want to limit the downloads that 1 person supplying the proper password could download.
I will admit that I got a bit upset here at first, thinking I had purchased a plugin which seemed useless to me. But I am glad you responded with this workaround, and quite promptly I should not hesitate to add.
Thanks.
In reply to: Download button is JUST A LINK
In reply to: Download button is JUST A LINK
When a package is unlocked using the password the provided link allows 3 downloads using the URL key.
But, another user can download the package if only you have set
All Visitorsin allow access field. So, setting some user role will prevent anyone else to download the file in this scenario.If you want to keep the allow access field to ‘All Visitors’ and still want to allow only 1 download after password unlock, then you have to change the limit manually from
/download-manager/wpdm-functions.phpfile. Set the indicated value to 1.https://www.evernote.com/l/AUe-TTuboYpN_K6p7oPbWnlBhW6p2jxCULsB/image.png
In reply to: Email Lock Pop-up transparency and position problems
Popover looks okay. Found no overlapping issue. Maybe you have already fixed it.
https://www.evernote.com/l/AUcpBjEp6I9IS4RMYl448yBNJxtJ9-YSAWwB/image.png
In download archive page here http://www.buschek-putze.at/downloads/ your theme’s archive template is being used.
To use the same style you have to create a custom link template. You can create custom link template from Downloads Templates page.
In reply to: Download button is JUST A LINK
I’m sorry, that is NOT the case. I can send the link to a completely different user on a different computer using a different browser with absolutely no relationship at all. The link WILL allow this completely different visitor to download the file.
Once it is used by a different visitor, only THEN will it substitute in the ‘link-expired.txt’ file.
I just bought and downloaded version 4.6.8 so I am using the most current version.
In reply to: Email Lock Pop-up transparency and position problems
Thank you! Here is the link:
Meanwhile I work without the theme options and made a download page with almost pure text:
http://www.buschek-putze.at/weitere-downloads/But we want to have it in the same look like the non locked download page:
http://www.buschek-putze.at/downloads/Would be great if you had a solution for this!
Thank you!In reply to: Email Lock Pop-up transparency and position problems
You can use a link template with
[download_link_extended]which embeds the form instead of using a popup.Another solution is fixing the CSS conflicts with your theme. Send me the URL to check if there is any easy fix for this.
In reply to: Download button is JUST A LINK
Download won’t work for another user even if they have the link from another user. Download Manager checks if current user has access to the package before serving download.
In reply to: Link Template Question
Yes, got the issue. WPDM adds a default
<div>to wrap the link template. Currently, there is no way to remove it excepting by editing code. You can remove the wrapping div from/download-manager/libs/class.Shrotcodes.phpPackagefunction.https://www.evernote.com/l/AUci2rIk8w9LJ6_xuX4YWmxgBsyIO-L92SEB/image.png
In reply to: Link Template Question
Hi,
I already have a custom template for that called: link-template-aa-custom-link.php, but it closes the paragraph and puts the download link on the next line:
In reply to: Default Header
Yes, this is very easy actually, you can control the data visibility from the link and page templates. Docs:
Suddenly and without explanation, users have not been able to open or download package files when using Google Chrome. When clicking the link it takes them to a new page with an error message. They are able to download using IE and other browsers. This problem began with the previous version of WPDM installed and continues after the latest update. Clearing the browser cache does not solve the issue and deactivating all other plugins does not solve it either. The error received is pasted below along with a screenshot. The url is valid and works in other browsers.
This site can’t be reached
The webpage at http://www.chicagocop.com/download/animal-cruelty-to-animals-class-a-misdemeanor/?wpdmdl=12387 might be temporarily down or it may have moved permanently to a new web address.
ERR_INVALID_RESPONSEIn reply to: Link Template Question
