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How do I get the register to work before they download? Am I missing anything? I cannot get it to link to the MailChimp plugin I just purchased too.
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Good Afternoon,
I’ve recently purchased Download Manager Pro, and have everything installed and set up on WP 4.8. The Plugin works great, and I’ve recently added the free “Image Button” addon as I want to have a button instead of a “download” link. This plugin installed fine, and I can now see the option within Downloads > Settings > Image Button.
When I select an alternative button design, or upload my own design for the Link Template, all appears well until I click the “Save Settings” button. The loading animation / rotating circle on the button then just spins and spins for ever. The settings are not saved – I’ve tried this using different browsers and computers / connections. We have full write permissions to the DB, so I’m not sure what could be causing this. Would a screen share session be best to illustrate this problem to you?
Thanks again,
Laurence
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Changing Form Styles:
You can do that by applying custom CSS that matches with your theme.
Editing Lock Form:
Use wpdm_email_lock_heading
filter hook to change “Subscribe to download” text. Filter Documentation here. There is no hook to edit “Send download link to” text. You need to modify plugin code for that ( code location shown in screenshot below )
https://www.evernote.com/l/AUcLlYmIyRlGPbvoucMyppkwDbvjYq0zgkgB/image.png
You should receive a subscription confirmation email if double option enabled. Your email will be added to the list if you confirm the subscription there. Did you not get the opt-in confirmation email second time?
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Hi,
Please send temporary wp-admin login info in private reply to check the Form Lock/ Live Form download link mailing issue.
Please update the plugins manually for now. Dashboard update process faces some issues in few servers. You can download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/purchases/
Thanks.
It actually appears like something is not doing the job it is supposed to do. I’ve been looking through the code in both live-forms and download-after-submit and they both have their own email template. The one in download-after-submit does have the download link but the email the visitor is receiving is the one from live-forms. How do I get download-after-submit to override live-forms? I am assuming that is why the download-after-submit plugin was created or it wouldn’t have its own email template and that is what switches on the Form Lock option.
Another problem I am having is when I run the update to Download Manager Pro it deletes the plugin altogether. Something is not working properly here.
To send download link to visitors from liveform or any other form, wpdm always uses email template email-lock
. And a copy of submitted data will be mail to the address you used in form settings:
https://www.evernote.com/l/AV3_DA6gkwBLjqbefk_inzAoizeK2ZorLLkB/image.png
But there is no template for this, however, we may add one with the next update.
I am having trouble with downloads in Google Chrome. When a user tries to download a simple PDF, there is an error, “Failed to load PDF document”. My download hyperlinks are on my website, but the files are on Amazon AWS. There is some kind of restriction somewhere that is preventing me from downloading a file. I am able to download some PDFs, but not all. The file downloads fine in I.E. and Firefox. Also, I have only seen this error with PDFs, but could be happening with other file types, but I haven’t seen yet.
Please help me fix this ASAP.
Thank you for the speedy response Shahriar, that got me close.
1) I am injecting in one of my custom pages `
<?php echo do_shortcode(‘[wpdm_package id="'.$WPDMID.'" template="5921b9a3cf2e7"]‘); ?> ` This seems to work great
The Link Template contains:
<div class="grid1">
<div class="media">
Download the [popup_link]
<div class="media-body">
<i style="margin: 2px 0 0 5px;opacity:0.5" class="fa fa-th-large"></i> [file_size] <i style="margin: 2px 0 0 5px;opacity:0.5" class="fa fa-download-alt"></i> [download_count] downloads | Version [version] | Last Updated [update_date]
</div>
</div>
</div>
When I click the popup link I do get a pop-up, but it contains my entire site template rather than just including the lock text and download link.
I’m guessing I’m missing a step, but don’t see a way to tell the popup_link not to display the full site template?
If you’d like to see it live you can go to http://toolkits.movestheneedle.com/download/customer-zoom-tool-b2b/ for an example
Thanks!
Please follow these steps to achieve what you explained above,
1. Create a custom link template without [download_link]
template tag and use [popup_link]
instead of [page_link]
. You can clone an existing link template and edit on top of it.
2. Now use this custom link template when inserting package shortcode in a page
3. Package details will be presented in a pop-up and after accepting terms download link will be available.
Please download the latest version here https://www.wpdownloadmanager.com/user-dashboard/purchases/
Your key is linked to support.hitechsys.com Associated order id is 5893493cd5b3b
Are you moving to another domain? Do you want me to unlock it from there?
If there is only one pdf file in a package any download link should serve the pdf file directly. But if there are multiple files in a package, main download button serves a compressed file which contains all files in it.
You have to enable single files download when there are multiples files in a package, If you want to download those pdfs as pdf file separately.
Use Extended page template in package settings to show single file download links.
https://www.evernote.com/l/AUfoNOWQzkVAX5FOMks8N3Hp7esUP5BBMRsB/image.png
Please send temporary wp-admin login info in private reply if you need help to set up an example package.
Hi. It’s not the Email Lock option we are trying to activate, it is the Form Lock and there isn’t a template available under Downloads Templates Email Templates for that one. What we are trying to achieve is that a visitor clicks the download button on a document, fills in the form, that info gets emailed to admin (and stored in the database) and the download link gets emailed to the visitor. Any idea where that template is?
I seem to be missing something. If I post a PDF, I’d like to have the link activate a PDF download, not the ZIP file. Where is that? Or how do I do that?
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The direct download option isn’t working in v4.6.7. We have the file set to be accessed by Admins and Subscribers. When I set it to All Users, it then works. But, it used to allow anyone with the direct download link (with key) to download the file. See the screenshot for what we see now. I’ll send a test URL in a private message.
Hi, I have Download Manager Pro installed with Live Forms which also includes the Download After Submit. If I go to Forms I am not seeing any below the Thank you Message panel, however if can go to Lock Options, tick Email Form Lock, select the form and then tick the Email Download Link. The result however is that I only get a token code in the email that is sent, not a download link. Am I doing something wrong or is there an issue somewhere else?
Thank you.
Hi,
Yes, you can remove that info using a custom link/page template. Custom link/page template allows you to display download info in your own style.
Go to Downloads Templates page to access all templates. Clone the template you are using now and remove the data you want to hide from there. Then save it. Set this custom template in package settings or shortcode to use it.
You can read more about custom template here https://www.wpdownloadmanager.com/doc/templates/creating-a-new-template/
Thanks.
Thank you. The bucket explorer looks better, and I can now create buckets and folders.
However, the Edit->Files page accessible from Downloads->All Files seems broken still. If I try to upload a file to a bucket/folder from within Edit->Files for an example download, the file gets put into an unnamed folder in my S3 bucket that is not visible afterwards from Edit->Files. I can see it in the S3 console, but not within WPDM. I’m not sure how Upload Files is supposed to work. It allows me to pick a file to upload FROM my computer, but doesn’t seem to allow a choice of folder in the bucket to upload TO.
I can successfully link to a file that already exists in an S3 folder, however, its direct download link is broken. For example, in Downloads->All Files, I have created a dummy text file to download called CentOS7-TEST, which is linked to a file called CentOS7.rtf in my TestBucket. Clicking the DIrect Download icon for this file generates:
<Error>
<Code>SignatureDoesNotMatch</Code>
<Message>
The request signature we calculated does not match the signature you provided. Check your key and signing method.
</Message>
Even though the access and secret keys provided seem to work for other operations.
We are currently trying to debug whether this is an S3 permissions issue of some sort, but that seems unlikely given that bucket and folder creation work, and the console would seem to indicate that read/write permissions are correct for the access key provided. If I can’t get the direct download functionality working I may have to abandon this plugin for my needs.