Search Results for 'download link'

Hi,
the problem is that we usually send a link (like this: http://www.optika-italy.com/download/im-3fl-im-3fl4-en-pdf/?wpdmdl=21351&ind=T1BUSUtBIC0gSU0tM0YgJiBJTS0zRkw0IC0gIEluc3RydWN0aW9uIE1hbnVhbCDigJMgRU4gSVQgRVMgRlIgUFQucGRm ) to the customers depending on which manual they need.
If you try to paste the link I send you, immediately the browsers try to download a file (not the manual) called: access-denied.txt instead of beeing redirect to a login page (because obviously the customer is not logged in yet).

We know that if we send the link with instructions we can tell to customer to log in before pasting the link, but we would like to know if is possible in the case costumer is not logged in redirecting him to a log in page.

I wish now you understand better the question.

Regards

hi,

i can’t solve my issue.

for example, i have this link : http://www.optika-italy.com/download/im-3fl-im-3fl4-en-pdf/?wpdmdl=21351&ind=T1BUSUtBIC0gSU0tM0YgJiBJTS0zRkw0IC0gIEluc3RydWN0aW9uIE1hbnVhbCDigJMgRU4gSVQgRVMgRlIgUFQucGRm

and i want the login page instead of access-denied.txt

can you help me?

regards

I´ve checked with my web host provider and they have confirmed that the problem is not to do with any restrictions from them. I´ve done some tests of my own and asked friends to test too, and the results are completely random. Some people can download a particular package while others can´t. For example, I tried downloading this package http://www.biggabug.com/flower-field-colours-and-writing-practice-printable/ in Firefox twenty minutes ago and it didn´t work. I tried the same package again 15 minutes later and it worked. One person is able to download it, two others consistently receive expired link notices, regardless of the browser they use. But it´s the same with all the packages – not just this one. Sometimes they work. Sometimes they don´t.

A user notified me that she received an expired link notice the first time she tried to download from the link in the email. This happened on all the packages she tried. I changed the lock option to download directly from the page, and she tried again, but still received expired link notices. I tried the same links and they worked for me. There is clearly an issue that needs resolving. Could it be a problem caused by my web host provider? They have some security measures in place that restrict access from certain countries. Could that be what´s causing it?

Hi, my users are still reporting problems downloading and expired links notices. I have had people unsubscribe from my list due to this issue. This is very bad for my business, as I offer a lot of downloadable material! PLEASE can you look into this issue ASAP and ensure that it really is fixed! People are reporting this problem in Chrome now too.

Thank you very much, unfortunately that doesnt seem to be returning any data. I have validated both my test downloads contain data in these fields:

<tr>
<td style=”background-image: url(‘<?php echo $ext ; ?>’);background-size: 32px;background-position: 5px 8px;background-repeat: no-repeat;padding-left$
<?php the_title(); ?>
</td>
<td><?php echo wpdm_acf([ID], “cardatabase/make”); ?></td>
<td><?php echo wpdm_acf([ID], “cardatabase/model”); ?></td>
<td><?php echo wpdm_acf([ID], “cardatabase/year”); ?></td>
<td class=”hidden-xs” data-order=”<?php echo strtotime(get_the_date()); ?>”><?php echo get_the_date(); ?></td>
<td><?php echo $download_link; ?></td>