Hi,
You can modify email template from Downloads Templates Email Template page.
And use custom link/page template to modify the view of the package.
Thanks.
Hi,
Sorry for the delayed reply, somehow missed this ticket.
Your theme is deactivating click action on the download link. I tried with another theme and it worked as expected. Could you please ask theme provider to check the issue?
Thanks.
This is the page template:
<style type="text/css">.more_previews_a{display: block;float: left;margin-right: 6px;}</style>
<div class="row">
<div class="col-md-12">
[description]
<br />
[file_list]
</div>
</div>
<div style="clear:both;" class="preview-trouble-options">Preview enabled by Google Docs. Trouble? <a href="[page_url]">Reload</a> the page or <a href="[download_url]">download</a> the file.</div>
<div class="row">
<div class="col-md-12">
[doc_preview]
</div>
</div>
Example page of our content:
http://nroc.org/what-we-offer/edready/
Scroll down to the “Case Studies” section (after videos).
Each of the thumbnails on this page link to whitepapers tracked by WPDM. They are just regular images with captions, linked to the packages, not using the WPDM link template.
An example of one existing package in working order, without any need for an email lock, this uses the WPDM Page template above:
http://nroc.org/resource/case-study-waipahu-high-school-early-college-stem-program/
What I want is to create a “download” button on a page, which then requires the user to provide email address before downloading. The PDF preview shown in the above example is not required, I just used it because it’s our standard template.
I’m fine with a direct download or email link……but the problem is that I can’t get the email input form to display anywhere in this process and I’m not sure what part of the sequence I’ve got wrong.
Thank you
I’m using the Single Column with Doc Preview template to show my PDF’s on the download page.
When I enable the WPDM – Block Hotlink plugin, the Doc preview changes from a preview to the XML data of the document.
WPDM – Block Hotlink plugin Disabled:

WPDM – Block Hotlink plugin Enabled:

Dear Shahriar,
Thanks for the help.
Now all the download links are working fine.
Regards,
Support
Hi,
You can use Directory Addon Advance search shortcode to customize the search result page using template id with the shortcode.
[wpdm-search-page cols="1 or 2 or 3 or 4" items_per_page="10" link_template="link-template-id" position="top or left or right"]
Yes, its include the category.
Thanks
Good Day
We are having a problem with a WPDatatable plugin but when i deactivate the Download Manager plugin then the table works fine.
Please can you assist as soon as possible.
Here is the site and login details.
Link/s:
https://downloads.cathexisvideo.com/wp-admin
https://downloads.cathexisvideo.com/z-test-client-reference/
https://downloads.cathexisvideo.com/wp-admin/admin.php?page=wpdatatables-constructor&source&table_id=7
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Summarizing:
1) I have last WordPress release 4.9.4
2) I have PHP 5.6.33, memory limit is 768MB
3) in WP-Config: define( ‘WP_MEMORY_LIMIT’, ‘256M’ ); //==► I tried also 512M
4) I have last Download Manager Free plugin 2.9.68
5) I have last WordPress PDF Stamper plugin 1.90 (just bought the update USD 22,00, thinking it was the culprit (cause I had 1.50), but it was not needed to buy the new 1.90 because it is not working the same…)
6) All permissions on folders and files are ok (755 for folders, 644 for files)
7) Files and folders owner is correct
8) I tried to disable all other plugins, and they are all updated to their last versions
9) I tried to delete and to recreate .htaccess (clicking on permalink after deleting it)
10) PDF are normal PDF, no encrypted, no protected, just created with Adobe (and they all worked with PDF Stamper till few days ago)
Nothing of these above things solved.
The only way to let PDF files download happens again is to disable WordPress PDF Stamper plugin…making it totally useless (and I need to use it).
Any other ideas, please?
Thanks.
I am using this function in my function file to get the login/register tabbed box to appear.
function wpdm_login_reg()
{
include \WPDM\Template::Locate('wpdm-be-member.php');
}
add_shortcode('wpdm_login_reg', 'wpdm_login_reg');
Then inside my Settings I have [wpdm_login_reg]
in the Login Required Message Field.
And for Link Template I am using just the ‘Button Template’.
For Page Template I am using the
[thumb_700x400]
<br style="clear:both"/>
[description]
[download_link]
This has always showed the download button after everything.
This is the last piece I believe I need to get taken care of to get this working the way we need it to so any help is appreciated. You can view how the login form shows above the package information here, http://www.architechnicsinc.com/plans/new-playground-at-baldwin-site/. You can see what it looks like when you are logged in with the second image attached.
I was actually able to get this working by modifying the file, checkout-billing-info.php and putting in my active themes folder inside of download-manager/checkout-cart.php.
I would also like to get company to show up under Register and used the link you provided above to help put that in my function file, you can view the Company Name showing on the Register tab here, http://www.architechnicsinc.com/plans/new-playground-at-baldwin-site/, the only thing is it shows up under the recaptcha. Is there way to order that new field created in the function shown below so that it doesn’t show up under the recaptcha but before it or under Full Name? Also, does this field show up under the user information?
add_action('wpdm_register_form', 'my_register_field', 99);
function my_register_field()
{
?>
<div class="form-group">
<div class="input-group input-group-lg">
<span class="input-group-addon" ><i class="fa fa-building"></i></span>
<input id="address-line1" value="<?php echo $billing['company']; ?>" required="required" name="billing[company]" type="text" placeholder="<?php echo __("(Company is Required)", "wpdm-premium-packages"); ?>" class="form-control">
</div>
</div>
<?php
}
Hi!
Today I updated to Download Manager 4.7.3. The original problem is STILL not fully solved. The end result has though changed. I ma no longer doing this in production environment, but instead in a development environment.
I did:
* Inactivate the old plugin version 4.7.1 and removed it
* Installed the latest downloadable version (4.7.3)
* Activated
* Went to the front-end page with all docs -> Looked alright
* Clicked the link/package name of one of the available items in front-end page to get to more details and descriptions -> Blank white page without any details on what went wrong
Hi,
The user gets the email with download link, and admin can see the list of emails from the email lock in Downloads Subscribers section.
Thanks
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Hi,
The download counter will increment when the user clicks on the download link from the email. Also, it will be incremented for once only at first click for the same user.
Thanks
Hi there. I’ve been using DownLoad Manager Pro with Email lock enabled where user has to provide their name and email address before they can download a file. I’ve also selected the option “Mail download Link”. Under this scenario, can you clarify at what point the download counter gets incremented. Is it:
1] At the point of the name / email address having been entered and the download button clicked; or
2] Once the user has received and clicked on the download link?
I’m trying to understand what happens to the counter if a user enters their details but does not subsequently click on the download link (i.e. they’ve asked to download a file but haven’t actually received it – does the counter still get incremented).
Many thanks.
So I setup restrictions so only members of our website can download files. So this part works. When I logout all download links disappear. But now when I login as admin or member, when you hover over the download link you see …./# and you try to click and nothing happens. But you can click on the file name and it brings you to the info page and click download, but the download button is not working.
Hi,
It will sort the packages with update date. I have tested it. Full shortcode.
[wpdm_all_packages items_per_page="10" jstable=1 orderby="date" order="DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download"]
Thanks
Hello,
So i’m trying to sort my table with update_date but it seems it don’t work, i can order by title or categories when i click on the colhead but it don’t work with the colhead update date (even if i have dates froms differents days).
I can’t manage to do it even in the shortcode,
here’s my short code :
[wpdm_all_packages items_per_page="10" jstable=1 order_by="update_date" order="ASC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download"]
The table stay order by alphabetical.
i’v checked others topics like this one https://www.wpdownloadmanager.com/support/topic/cant-order-downloads-by-date/
but i can’t make it work for the moment, could you please check if it’s a bug ?
Thanks
Hi,
I have added a comment here 1 week ago but didn’t have any answer, the comment is still pending. So I will post here for a better visibility.
Like I was saying, I am very surprised that you don’t have at least a gateway for a full-stack digital commerce solution. All the gateways that you have are payments-only solution. A full-stack digital commerce solution should be a priority gateway because this is exactly what your plugin ( wpdownloadmanager with eCommerce premium) should be linked to.
Currently the only full-stack digital commerce solution that I know are Fastspring and Paddle.
Fastspring exists for 13 years with….150 millions users (!), and it support everything that you support: pay as you want, subscription, licenses, downloads….
Do you think you can add Fastspring in the gateway?
You will open your door to 150 millions users.
I have checked with your concurrent (I will not say the name here obviously) and they have a full Fastspring integration. It is why I am still surprised here.
Thank you.
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