Please upload the file to dropbox or somewhere else and share the link in private reply.
The separation process depends on customization. Without knowing details I can’t suggest any specific way.
But usually, the customization is done via action and filter hook or custom template files to avoid touching core plugin. Please check the doc for reference https://www.wpdownloadmanager.com/docsfor/download-manager-pro/
What makes you think that it is the Updraft Plus backup plugin causing the option table to be modified like this? I backup my database every 4 hours with that software and the only time the templates ever disappear is occasionally right after I update Download Manager Pro.
If I create the custom templates manually in the /active-theme/download-manager/link-templates/ and /active-theme/download-manager/page-templates/ directories, will they be overwritten when I update Download Manager Pro?
“Page templates are used to render package details page”
If I can’t customize the way that the “package details page” displays the files in that package why would I ever send anyone to the package details page?
I’ve designed a very nice page to show the details of the package. However currently, no matter what I do it shows “file name” and download button for the files in that package. That’s it. I want it to show the nice custom download link section I created that also contains the 4 custom file attachment meta fields that I have added.
I’m trying to create a library of my packages. There is information in the package and the document that needs to be communicated to my users. The package will contain a variety of files such as a preview, a pdf, .doc, .docx, .jpg and .png version. They’ll download the version that meets their needs from the package.
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Hi,
Please use category shortcode to list all packages from one or more categories. Here is a sample shortcode. You have to replace the slug1 with your category slug.
[wpdm_category id="slug1," cols="1" toolbar=1 desc=1 item_per_page=3 template="link-template-calltoaction1.php" order_by="publish_date" order="desc"]
Please check the shortcode documentation here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
And let me know if you have further query.
Thanks.
Hi,
Thanks for sharing the details of your recovery procedure. This might help someone else.
But the issue is not actually coming from WPDM. It happened during your backup/recovery process. The backup plugin modified the link and page template entry in the options table. We can’t control how a third party plugin handles the backup procedure.
But there is a solution for this if you want to keep using your current backup/recovery process. Use actual template files instead of using the template editor to create custom link/page template. You have to place the custom template files in /active-theme/download-manager/link-templates/ and /active-theme/download-manager/page-templates/ directory. The file name will be used as template id. Check out the code of the built-in template files to understand the naming procedure.
Best regards.
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Hi, you can use the following code:
[wpdm_all_packages items_per_page="25" order_by="publish_date" order="DESC" jstable=1 cols="title,package_size|download_count|publish_date|download_link" colheads="Title|Package Size|Download Count|Publish Date|Download Link"]
Let me know if that helps. You can replace items_per_page=”25″ as per your need!
Hi Mark, Please see the attached image. The download link you are talking about is related to Download Monitor by some other company, not by Download Manager by W3Eden

Writing a question to this community helps in solving issues ;-). While writing I thought maybe the Broken Link Checker is running overnight, marks combination button en wpdm-download call as broken link and then no longer executes the button.
After deactivating the plug-in the links / buttons work fine.
Kind regards, Johan & Jacqueline.
We experience a strange situation. We created new downloads and activated them using a button on a web-page. After publishing the page and testing it from another computer, everything works fine. One day later we receive a ‘broken link’ message for all the newly created downloads. Testing the buttons / downloads again (on the same computer as previously used for testing) the downloads don’t work. There is a “strike-out” line on the buttons visible.
Does anyone no why this happens ?
Code for button including call to download:
Relevant text
plug-in used for broken link detection “Broken Link Checker”
Look forward to your reactions.
Kind regards, Johan & Jacqueline, the Netherlands
i used version 4.9.3 of doiwnload manager, but the custom taxonomy don’t show up in template page
<!-- WPDM Template: Arrabita Template arab-->
<div class="row">
<div class="col-md-12 container-wrapper">
<div class="col-sm-5 col-md-6">
[thumb]
</div>
<?php $hh = 0;?>
<div class="col-sm-5 col-sm-offset-2 col-md-6 col-md-offset-0">
<ul class="list-group">
<li class="list-group-item [hide_empty:categories]">[txt=نوع الإصدار]: <span class="badge">[categories]</span></li>
<li class="list-group-item [hide_empty:sous_titre]">[txt=عنوان فرعي]: <span class="badge">[sous_titre]</span></li>
<li class="list-group-item [hide_empty:collection]">[txt=سلسلة]: <span class="badge">[collection]</span></li>
<li class="list-group-item [hide_empty:sujet_numero]">[txt=موضوع العدد]: <span class="badge">[sujet_numero]</span></li>
<li class="list-group-item [hide_empty:numero_magazine]">[txt=العدد]: <span class="badge">[numero_magazine]</span></li>
<li class="list-group-item [hide_empty:katib]">[txt=الكاتب]: <span class="badge">[katib]</span></li>
<li class="list-group-item [hide_empty:mohakik]">[txt=المحقق]:<span class="badge"> [mohakik]</span></li>
<li class="list-group-item [hide_empty:nombre_pages]">[txt=عدد الصفحات]:<span class="badge"> [nombre_pages]</span></li>
<li class="list-group-item [hide_empty:nombre_volumes]">[txt=عدد المجلدات]:<span class="badge"> [nombre_volumes]</span></li>
<li class="list-group-item [hide_empty:depot_legal]"><span
class="badge">[depot_legal]</span> [txt=الإيداع القانوني]</li>
<li class="list-group-item [hide_empty:isbn]"><span
class="badge">[isbn]</span> [txt= ردمك]</li>
<li class="list-group-item [hide_empty:issn]"><span
class="badge">[issn]</span> [txt= ردمد]</li>
<li class="list-group-item [hide_empty:version]">
[txt=الطبعة]<span class="badge">[version]</span></li>
<li class="list-group-item [hide_empty:date_publication]"><span
class="badge">[date_publication]</span> [txt=تاريخ الإصدار]</li>
<li class="list-group-item [hide_empty:languages_used]">[txt=اللغة]:<span class="badge"> [languages_used]</span></li>
<li class="list-group-item [hide_empty:science]">[txt=العلم]: <span class="badge">[science]</span></li>
<li class="list-group-item [hide_empty:download_count]"><span
class="badge">[download_count]</span> [txt=عدد التنزيلات]</li>
<li class="list-group-item [hide_empty:update_date]"><span
class="badge">[publisher]</span> [txt=الناشر]:</li>
<li class="list-group-item [hide_empty:file_count]"><span
class="badge">[file_count]</span> [txt=عدد الملفات]</li>
<li class="list-group-item [hide_empty:file_size]"><span
class="badge">[file_size]</span> [txt=حجم الملف]</li>
<li class="list-group-item [hide_empty:download_link]"><span
class="badge">[download_link]</span>[txt= الملف]</li>
</ul>
</div>
</div>
<div class="col-md-12">
[description]
</div>
</div>
please help me
When we insert a download link into a blog article, it causes the blog page to mess up. See here:
http://deafway.org.uk/job-vacancies/
You have fixed this for us previously but I have just updated DM and the fault has returned.
Thumbnail template tag [thumb_600x0] is missing in your custom template. That’s why the thumb is not visible. Add the thumb tag before the [download_link_extended] to show the thumbnail above the download button.
If you click the “Generate license key” button in your purchases page the modal with license key and linked sites will appear. You can remove the linked sites from that modal.
https://www.evernote.com/l/AUc6CxXUHnZDEoK9Dtvh0QYOp7PvhuUQlakB/image.png
I checked your license key. It is not linked to any site at the moment. If you are getting the invalid key error that means you are using an older version of Download Manager.
Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
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You can link the main download button with the package download URL. To get the download URL use the Generate Download URL button in the all packages admin page. Each package has one under the title. But it is not possible to customize the download button in file list using elementor.
Also, Download Manager provides the button customization option in Downloads > Settings > User Interface.
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We have added more options in generate download link feature. So, replacing the file won’t work. Send me your class.Packages.php or the whole plugin. I will send it back after adding the patch.
BTW, you should always use the updated version. My suggestion is to move the customizations in a separate add-on or template files to make the update process easier. Because an outdated version could have incompatibility issues with the latest WordPress at some point.
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<div class="container">
<div class="row">
<div class="col-md-4">
<div class="h-ni w-nt widget_wpdm_packageinfo">
<div class='w3eden'>
<div class='list-group package-info-list'>
<div class='list-group-item'><div class='media'>
<div class='pull-left'><i class='fa fa-download'></i>
</div>
<div class='media-body'>
<strong>Total Downloads</strong><br/>6389</div>
</div>
</div>
<div class='list-group package-info-list'>
<div class='list-group-item'>
<div class='media'>
<div class='pull-left'><i class='fa fa-book fa-lg'></i> </div>
<div class='media-body'><strong>Version</strong><br />[version]
</div>
</div>
</div>
<div class='list-group-item'>
<div class='media'><div class='pull-left'>
<i class='fa fa-calendar'></i></div>
<div class='media-body'><strong>Publish Date</strong><br/>Sep 17, 2017</div>
</div>
</div>
<div class='list-group-item'>
<div class='media'>
<div class='pull-left'>
<i class='fa fa-calendar'></i></div><div class='media-body'><strong>Last Updated</strong><br /> [update_date]
</div>
</div>
</div>
<div class='list-group-item'>
<div class='media'><div class='pull-left'><i class='fa fa-server'></i></div>
<div class='media-body'><strong>Size</strong><br />[file_size]
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="col-md-4">
<div class="h-ni w-nt widget_wpdm_packageinfo">
<div class='w3eden'>
<div class='list-group package-info-list'>
<div class='list-group-item'>
[download_link_extended]
</div>
</div>
</div>
</div>
</div>
</div>
</div>
I use code this but no working
My original post disappeared after editing it several times so here it is again:
Please see this previous ticket I submitted:
URGENT: User Page and Link Templates Disappeared
This issue has occurred again for me today after upgrading from WP Download Manager Pro 4.9.8 to 5.0.1. The two custom link templates and one page template that I designed are both gone AGAIN. The plugin then reverted each package back to one of the default templates already included with the plugin. I rolled back to version 4.9.8 but the custom link and page templates are STILL gone. The last time this happened, I had to rebuild my templates from scratch and reassign them to every package which takes a long time (I have 100 packages) which wastes a lot of time.
I saw another person recently had this issue happen to them but you weren’t able to figure out why their templates disappeared. (https://www.wpdownloadmanager.com/support/topic/custom-link-templates-are-gone/)
We either need to have an easy way to backup our custom templates so that they can be restored easily since rolling back the database didn’t work or it might be better to store the custom templates in a directory where they won’t get overridden by plugin updates.
Please check ASAP to see if the templates can be restored. Thank you.
How does one change the link template that’s used in the widgets?
For example the Top Downloads and New Downloads widgets?
I searched the forum and the documentation without much luck.
Given that everything is package based I was surprised to see that these widgets focus on attached files. Is it possible to create a list of new packages, or packages ordered by creation date?
Download Manager was used on a previous WordPress site and transferred to a new WP website. The shortcode is placed and saved in a DIVI text box for a download page.
The viewed page shows the download list with all information except in the Download column. Download buttons are not displayed. There are links in place of the expected buttons that do nothing when selected.
Your help with this would be very much appreciated. Please let me know if additional information is needed. Thank you.
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