Fixed the issue. File cart email is sending the download link now.
On our main site we list products, click on a link and it goes to product page. Click download, pop up w/terms comes up, you accept and download starts no issue.
On another domain, if we link directly to product page the download will not happen. Is this a http referrer issue? Is it restricted to same domain? Please advise asap – live production environment.
Please send temporary wp-admin login info in private reply to check the link template issue. The accordion shortcode uses the template
parameter to set link template. Maybe you are using link_template
instead.
In each update, we adding new features or improving old ones. So, it is not unusual to see some changes here and there. But that doesn’t affect the plugin feature. Download and other major stuff should work fine without any issue.
If you want to change the colors I can suggest custom CSS. Let me know which colors you want to update.
We made some modification in the demo version of the Crypton theme. I have installed the demo version on your site. Sending the download link in private reply in case you need a fresh copy in the future.
Hello, I bought the Pro version for a portal/intranet I am creating.
I successfully activated my license/installed. I uploaded 4 different packages – all set to “publicly view”
I used the following short codes on a page I created:
[wpdm_frontend]
[wpdm_all_packages items_per_page="20" categories="slug1,slug2,..." jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]
When I went to the page on a user account, it lists no files are available to download.
Why would the files not show?
Any help is appreciated!
Thanks
You are right about the pagination issue that minimizes the number of packages per page due to the access limits. We will check the issue in next release of Archive Page add-on. For now, you can just set the option to Hide only download link if you think the pagination is confusing for users.
The div will be added automatically when using a template. You can generate a download URL from all downloads page then add that link with package title in this case. It will keep the link in the same line.
But it is too complicated for customer. There should be direct download links after returning from successful payment. After clicking on guest download page, customer still have to enter email address and order ID to access the downloadable files….
On the other hand, there seems to be no way for customer to download files directly from email. I think you guys should seriously consider improving this process. Guest or registered, user should have instant access to the files he/she paid for.
Please guide me if there is any way around.
Thanks.
The customer doesn’t have to create an account if you enable guest download. If you have to create a page with [wpdmpp_guest_orders]
shortcode to serve guest download. Then set this page as Guest Order Page in Premium Package settings.
The customer will see a guest order page link under the login form. So, both options are open. He/she can either log in or go to the guest order page for instant download.
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Hi,
I am using guest checkout method. But for some reasons the 2CO is not redirecting the user back to “guest download” page. Instead, it is redirecting the user to “Purchases” page. And yes, i have inserted the return URL in 2CO settings. Please check the screenshots. I have tried the both “header redirect” and “Given links back to my website” method and both are redirecting the user back to “Purchases” page.
Moreover, there is an error with “Test” sale setting. I have selected the “Perameter” option in 2CO settings and have set the plugin to “Test” mode but upon placing a demo sale, it shows the error code…. Please check the screenshot.
Please check this out and provide a solution.
Thanks.
My current setup:
1. WP Download Manager FREE Version + Lazy Download Addon Enabled.
2. Created a dummy page to display ADS and CountDown.
Problem :
When the addon is enabled and the download link is clicked, In Mobile app which is build recently for my website, it downloads the wrong package than intended. This only happens when the lazy download addon is enabled. And it works fine in other browsers example chrome. In Mobile app, wrong file is getting downloaded. I’ve attached the app below:
After installing open the app and In the menu, subject notes > click on any subject > click on download link > download button > File is getting downloaded(but wrong file)
Can anyone help with this, please? Thank you!
Top Downloads widget sort downloads by the download count. You can change the link template from widget settings. But it is not possible to change the sort order from settings.
Do you want to sort the downloads by ascending order? In that case, just change the order value from /download-manager/widgets/class.TopDownloads.php
file ( line 17 ). Change 'order'►'desc'
to 'order'►'asc'
You can change the sender address from email template settings. Please go to Downloads Templates Email Template page. Then click the edit link of the template you want to update the address of. The address input is located at the bottom and labeled
From Email.
Need a little CSS help (or something….).
In WP editor (plain text) I have the following very simple line:
Download the course's table of contents: [wpdm_package id='758' template="5bc12debe15b2"]
The custom link template being referenced is quite simple, as well:
<a href="[page_url]" data-title="[title]" class="wpdm-popup-link" data-toggle="modal" data-target="#wpdm-popup-link">[title]</a>
When this gets translated into HTML/CSS, it has the text and the download link on separate lines. Here’s how it looks in HTML:
<p>Download the course’s table of contents: </p>
<div class="w3eden">
<a href="http://dev.nrocnetwork.org/resources/downloads/overview-nroc-developmental-math/" data-title="Overview - NROC Developmental Math" class="wpdm-popup-link" data-toggle="modal" data-target="#wpdm-popup-link" data-wpel-link="internal">Overview - NROC Developmental Math</a>
</div>
Screenshot attached, or you can see it on this (ugly, messy) sandbox page, just below the video: http://dev.nrocnetwork.org/resources/courses/nroc-math/nroc-math-pre-assessment/
I think the problem is the w3eden div, which isn’t coming from anything I did. Can you tell me how to get this to NOT drop down to the next line? I want the link URL to read as part of the sentence or paragraph that I put it in.
Thanks!
Hi, this is useful, but I want to use this idea in a Toolset View Loop to give a direct download link, so the ID is a variable. What field do I need to use (e.g. wpv-post-url) please?
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Hi,
You can use the Archive Page shortcode to show your downloads on the Homepage. You can choose any view you want using link template. Which template are you using in your category page? Use the same template in archive shortcode.
If you have any confusion about the shortcode, please install TinyMCE add-on. It has a visual interface to insert shortcodes.
If you need further assistance, send temporary wp-admin login info in private reply.
Thanks.
Ok, I realize that my last fear was correct: After finally finding the installation instructions and explicitly reading the message to first remove the free version I did as I was told – and finally managed to install the thing – including key, activation and all.
Only the promise that nothing would be damaged was not really true: I have “categories” for my files, and these are still there. Then I had download pages supposed to show the files by category – and this was not any more true: all download pages were empty! The files are physically still in place, but not any more linked for download from my site, so the statement that I am not going to lose my data is so far correct.
I saw then that there was some “missing widget”: wpdm_catpacks… that was obviously the thing that should do the trick of displaying the packages. I removed it and added instead the “WPDM Categories” widget that looks like the “Pro” version of the old one.
Only the problem is that I still cannot see my categorized download packages as before! There may be some tricky options somewhere that I still need to change!??
Ah well, that’s it: I do not need “WPDM Categories”, but rather “WPDM Packages by Category”! That brings it back indeed.
Only thing that is still a bit disappointing: I read that upload limits on file size would now be gone with Pro – but I still see that if I want to add some download items, files of more than 16MB cannot be uploaded directly: I need to use the “plesk panel” of my provider, put the files somewhere in a folder, and then “browse” to get them attached to a package – just like it was also with the Free version…
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I have Pro and created a Link Template and selected that with the package I have created. I now just want to have a link in my blog to trigger the sign up for the package. How do I use a URL rather than a short code?
I’m setting up a new file repostiory. I have categories and packages, packages have files associated. When I click to view a package there is no link to the attached files. This is the second sit http://dev.cartertesting.com/craigschool-v2/download/annual-fund-brochure/e I’ve set up using Downloadmanager it has to be something dumb I’m not doing (or am doing). http://dev.cartertesting.com/craigschool-v2/download/annual-fund-brochure/
Good Morning,
We are having a problem with the plugin. For a few days you’re experiencing an error when we try to download a password-restricted link.
Can you help us?
Look at the error
Hi,
Sorry for the late reply. I have created a new link template for you. see here: http://anviz.com.sg/all-downloads-2/
Please check if this is what you want.
Also, you can check other link template and create your own link template from here Downloads>Templates>Link Templates
.

Thank you!