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Search Results
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Topic: Icon in download link pop-up
Hello,
How do I update the icon that’s supposed to be in this circle?

Thank you
Hello support,
i’m using your plugin on my website. I have linked a file from my server FTP in asset manager. (My client dont have a skills for any edits in admin then i must prepare automatical update from FTP).
But now, I uploaded file test.png with cca 300Kb size. This asset is showing great on website. After that i try to reupload other file with same name (like a update), but with different content and size (700kb). Now when i click download, content is ofc. ok – updated. But filesize is still 300kb. Is here a some way to automatically recalculate file sizes in your plugin?
Very thank you for answer.
M.
Topic: template tags page
Hello,
I’m redesigning and working on the downloads area.
I can link the categories to a template using taxonomy-wpdmcategory.php in my child theme but how can I do it for the tags ?exemple cat : https://www.sosvirus.net/en/downloads/office-software/
exemple tag : https://www.sosvirus.net/en/tag/32-bit/
exemple single : https://www.sosvirus.net/en/download/usbfix/Thanks for reply 🙂
We have heard from multiple clients that they are receiving strange error messages whenever they try to publish a download package on their site using the WP Downloads Manger plugin:
Warning: rawurldecode() expects parameter 1 to be string, array given in /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php on line 1116
Warning: Cannot modify header information – headers already sent by (output started at /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php:1116) in /srv/users/serverpilot/apps/thinksite/public/test1/wp-includes/functions.php on line 6221
Warning: Cannot modify header information – headers already sent by (output started at /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php:1116) in /srv/users/serverpilot/apps/thinksite/public/test1/wp-admin/includes/misc.php on line 1259
Warning: Cannot modify header information – headers already sent by (output started at /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php:1116) in /srv/users/serverpilot/apps/thinksite/public/test1/wp-admin/post.php on line 231
Warning: Cannot modify header information – headers already sent by (output started at /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php:1116) in /srv/users/serverpilot/apps/thinksite/public/test1/wp-includes/pluggable.php on line 1281
Warning: Cannot modify header information – headers already sent by (output started at /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php:1116) in /srv/users/serverpilot/apps/thinksite/public/test1/wp-includes/pluggable.php on line 1284
I was able to replicate the issue, and after disabling all plugins, etc., I was able to find out that it was a conflict with the MainWP Child plugin, which we use on all our sites to link them to our MainWP hub, that causing the problem (https://mainwp.com/).
I have tested this on a dev site with only the MainWP Child and Download Manager plugins installed (https://thinksite.co.za/test1/) and I am seeing the exact same error messages. Disabling the MainWP Child plugin resolves the issue.
When one tries to publish a new download package, it redirects to the error screen, but the package does actually get posted – ie. if one clicks “back” and checks the download list it does appear there, but we can’t have clients seeing errors like this whenever they try to work.
Please let me know if you need admin access to our dev site to investigate.
Topic: Make it simple?
I think the plugin is great and has tons of functionality, but my clients needs are simple. Right now the downloads of pdf manuals on the site happens just with a click on a link. I need this download manager to do the same thing, except using the email lock. So click the text link, the email lock modal pops up, and voila. Ie, no download button, no download page, no stats, just a download link that pops up the modal. Is this possible or did I waste my money here?
On a mobile device I’m unable to see the link to download – its off to the right of the screen
Customers have to rotate the screen 90deg – not intuitive
Those that get a download have to first register on a special registration page after which they are directed to a custom page that uses a package shortcode. On it we have instructions and the link label says “Continue”. When they click on it a link pops up with the message “Enter the Password for Your Hospital to Download”. When they click on it the popup (link?) comes up and the button says “Download”. Unfortunately, the same message – “Enter the Password for Your Hospital to Download” – appears above the download button on the popup and it is causing some confusion. How do I change the message on the download popup to read something like “Click to Download” or better yet completely eliminate the message since the download button speaks for itself?
After payment (testing with paypal) I did not receive an email and just get taken to this page
Which makes no sense without the email – as the customer cannot see their ID or order number to register.
How do I a) make sure the email with the information gets through and b) take them to a page that just simply downloads the files without asking them for information they do not yet have
Please help – I have spent DAYS trying to make your software work and am still fighting it!

