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We have our downloads setup so that only logged in users can access them….that is working great. We need users to fill out a form asking a couple of questions for each download and have the results emailed to us. We are using Form Lock and WPForms to accomplish this. The problem is that users are only asked these questions the first time they try to download a package and we do not receive the email notification and WPForms doesn’t record the submission but they are presented with a link to the download after submitting the form. We thought that having “Show form every time” checked under the Form Lock settings would ensure that the forms is presented with each download. We also need to figure out why WPForms is not recording and sending the results.
Hi,
I’m using the folowing shorcode [wpdm_all_packages login=0 thumb=1 items_per_page="20" categories="Downloads" order_by="field_name" order="ASC/DESC" cols="title,post_content,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px" jstable=1]
But the sorting and searching options are not displayed. See http://www.dewelux.be/wp (a lab version of a website)
I have the folwing error in the console:
Uncaught TypeError: e[i] is undefined
jQuery 7
<anonymous> http://www.dewelux.be/wp/downloads/:332
jQuery 4I’m using the last version of wpdm.
Do you have some advice ?
Thank’s
Regards
François SassTopic: Weird Update Situation
Cannot download 5.1.17 from our downloads page and am still within the 1 year maintenance for updates. When clicking on the link to 5.1.17 on the wordpress downloads page it simply opens a lightbox that says “plugin not found”. Our templates are acting weird and our filecart button is also not responding correctly and its likely due to not being able to update. This is an urgent matter as our users cannot access our documentation to download. We would appreciate some help please with this situation.
My license did not renew last month and I had to manually reinstall Download Manager Pro once I manually renewed. Today I noticed that all my link buttons have defaulted to something completely different and none of the templates which I have previously seen or used look the same, even the template settings interface looks strange (like it is only rendering text and no images). I have updated all plugins and deactivated and reactivated everything but nothing seems to be working correctly. Any help please?
Hi
The T&Cs text on my preview page displays with the right formatting. However on my download link the T&Cs pop up displays without any line-breaks, and doesn’t work with <br> HTML tags added either. This is a problem as the text is very long and need to be broken up. What is the solution to this?
Example link: Chin Contact on this page:
Thank you
Hi there,
item_per_page doesn’t appear to be working in wpdm_category, as I’m seeing a max of 10 downloads in one page.
I’ve tried the following variations just in case (referring to https://www.wpdownloadmanager.com/doc/short-codes/)…
- [wpdm_category id="ID" template="TEMPLATE ID" order_by="update_date" order="desc" item_per_page=999 cols=3 colspad=2 colsphone=1 download_link=1]
- [wpdm_category id="ID" template="TEMPLATE ID" order_by="update_date" order="desc" item_per_page="999" cols=3 colspad=2 colsphone=1 download_link=1]
- [wpdm_category id="ID" template="TEMPLATE ID" order_by="update_date" order="desc" items_per_page=999 cols=3 colspad=2 colsphone=1 download_link=1]
- [wpdm_category id="ID" template="TEMPLATE ID" order_by="update_date" order="desc" items_per_page="999" cols=3 colspad=2 colsphone=1 download_link=1]
Note: Replaced category and template IDs with placeholders — they’re not the issue.
Thanks!
LinseyI installed the WPDM Extended Shortdoce package but cannot activate it due:
Fatal error: Cannot redeclare wpdm_popup_link() (previously declared in /home/www/web284/html/custom/site/wp-content/plugins/download-manager/functions.php:3503) in /home/www/web284/html/custom/site/wp-content/plugins/wpdm-extended-shortcodes/wpdm-extended-shortcodes.php on line 431
What do I need to change?
Thank you
RogerTopic: Invalid Link
Hello, we have locked files and when people try to download them we are getting this error “— Invalid download link —” What are we doing wrong?



