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In reply to: Downloads not working on Safari
Without the download page template and link template(shortcode page), it won’t be downloaded anywhere without pressing/clicking the download button
In reply to: Downloads not working on Safari
In reply to: download works depending of the style ?
Hi,
These both should be worked. Button templates designed specifically for button templates, https://www.wpdownloadmanager.com/download/wpdm-button-templates/ and shortcode for link templates. please update to the latest version and clear the cache, if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.
Thanks.
In reply to: Download link does not work after update
Hi,
Please give me your URL. I shall check iffront.jsis serving from the cache.
However, unmasking download link will not affect protected download. Protected files are still protected.Version 3.1.02 now has new option to mask/unmask download link which makes them now downloadable even on AMP enabled pages.
In reply to: HELP Package link buttons are not working :-(
No worry, Unmask download link will not affect any behavior of private download links. We shall adjust bootstrap 4 and keep it compatible with Avada, we shall customize bootstrap with wpdm heavily, shall keep only the part need with wpdm.
In reply to: HELP Package link buttons are not working :-(
Dear Shahjada, now everything is fine. But unmasking private download links can now be found by google?
One last thing, I was worried that in the future it will no longer be compatible with Avada theme due to the Bootstrap 4 …
Thank you so much for your supportAdrian
@Dean Chalk, Download link were not working for you, as
/download-manager/assets/js/front.jsfile on your site still loading from the cache, not the latest version.In reply to: HELP Package link buttons are not working :-(
In reply to: HELP Package link buttons are not working :-(
In reply to: HELP Package link buttons are not working :-(
Yep, unmasking the download link worked immediately
Thank you for that suggestion! @shahjadaIn reply to: Download links have stopped working.
Hi,
It is happening due to the js cache. Please try cleating the cache. Alternatively, in the latest update 3.1.02, we have added an option to unmask the download link, that option will resolve the issue regardless of the js cache.
In reply to: Can no longer download files
Hi,
In that case, it is happening due to the js cache. Please try cleating the cache. Alternatively, in the latest update 3.1.02, we have added an option to unmask the download link, that option will resolve the issue regardless of the js cache.
In reply to: HELP Package link buttons are not working :-(
Updated to 5.1.14.
Bootstrap 4 were already in use.
Cache cleared on Chrome.That does NOT had solved the problem .
Unmasking the download link SOLVED my immediate problem since my files can be seen only by loggedin users.
BTW: Italian translation of the unmask link option titles are completely wrong. I suggest to change it to:
OPTION TITLES: Link di download mascherato / Link di download pubblico
OPTION HELP TEXT: can remain unchanged.In reply to: Download link does not work after update
Hui,
In that case, it is happening due to the js cache. Please try cleating the cache. Alternatively, in the latest update 3.1.02, we have added an option to unmask the download link, that option will resolve the issue regardless of the js cache.Hi,
Please update to WPDM v5.1.14. Also, if you are using Bootstrap 3 UI in WPDM UI setting, please select Bootstrap 4, bs 3 will be dropped soon and we are not maintaining it anymore. Finally, clear all cache. That should resolve the issue. Also, you may unmask download link from WPDM settings to resolve the issue:
In reply to: HELP Package link buttons are not working :-(
Hi,
Please update to wpdm v5.1.14. Also, if you are using Bootstrap 3 UI in wpdm UI setting, please select Bootstrap 4, bs 3 will be dropped soon and we are not maintaining it anymore. Finally, clear all cache. That should resolve the issue. Also, you may unmask download link from wpdm settings to resolve the issue:
I have two issues that I’d like assistance with:
1. The menu of Prime does not appear correctly. Site link: http://www.rymklets.co.za/home Can you perhaps assist with Fix?
2. I need to transfer author from personal account to various Vendor Accounts (created before going Pro). Is there anyway to do this, as Vendor names does not appear in dropdown.
In reply to: Open in new tab
Hi,
you can follow the link below documentation,
by default, you are usinglink-template-default.phpfor link template andpage-template-default.phpfor the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it inpage-templatesfor page template orlink-templatesfor link template. And you have to replace[download_link]with<a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a>in related PHP file.Thanks.
Topic: Open in new tab
Hi, how can I change a template so that the download button, [download_link], opens the document in a new tab instead of the same one?
Thanks!
In reply to: Downloads don’t work
I have the same problem with this shortcode;
[wpdm_all_packages items_per_page="20" jstable=0 cols="title,file_count,download_count|categories|download_link" colheads="Title|Categories|Download"]All downloads are given #-url’s instead of downloads. Adding a single file to a page with [wpdm_package id='4483'] code works for me (tested one document). Also notice that the title of the document is no longer a hyperlink but only a title.
Thanks for helping us out
In reply to: Downloads don’t work
Thanks, that solved the problem for the moment. Anyway, now i realized that when I use tags like
[wpdm-all-packages items_per_page="10" categories="manuales-dinos-numerico" jstable=1 order_by="title" order="asc" cols="title|package_size|download_link" colheads="Título::500px|Tamaño|Descarga"]
The download link is also not working.
How can solve this issue?
Thank you
In reply to: Download link does not work after update
In reply to: Buttons/download links no longer working
Hi,
For the time being you can follow the link below documentation,
by default, you are using
link-template-default.phpfor link template andpage-template-default.phpfor the page template. As documentation, you have to copy the file in the theme directory naming a folder calleddownload-manager, then paste it inpage-templatesfor page template orlink-templatesfor link template. And you have to replace[download_link]with<a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a>in related PHP file.let me know, if those help you.
Thanks.
