….and i get an e-mail with the link:
2mag
magnetic emotion
Thanks for Subscribing to 2mag
Please click on following link to start download:
Download
Best Regards,
Support Team
2mag
Facebook | Twitter
Amazing,
I even get a popup window with the following message when I start the download on this page (https://2mag.de/download/wpdm-test):
Download
WPDM TEST
Download link also sent to your email!
Ben London,
I’ve been having the same issue since 6.7.4. Please check if your S3 bucket names or subdirectory names have a space in the name. After testing all morning, I’ve narrowed it down to this in my case:
If a bucket has a space in the name OR if a subdirectory within a bucket has a space in the name and you try to add a NEW file, the file is removed along with any existing files that were from that same bucket/directory. Be careful not to update packages for now where the files come from buckets/directories with spaces in the names or it will remove all of the files that came from that bucket/directory (I found out the hard way) .
If you add a file from a bucket that has no spaces in the name, then the files attach and stay attached successfully. I have another ticket open about this and I updated support in that ticket so that hopefully they can fix the issue on their end. We shouldn’t have to rename our buckets or subdirectories since the issue started with version 6.7.4 AND doing so would break most or all of our download links. I hope this information is helpful.
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Please kindly adjust page link from Downloads > Settings > Frontend Access > User Dashboard > Dashboard Page, I have already adjusted a page, you can choose yourself too. Please kindly check.
Thank you and regards
Hi Mister Riddhi,
It doesn’t matter which package we use. In ALL packages or download variants it sends an e-mail to the person who starts a download.
I have activated the global function “Download Instantly” in the “After Submitting form” settings
and deactivated “Mail download link”.
But it still sends an e-mail. This should not happen. I don’t want to send an e-mail.
I am using the plugin on a simple site with only 5 documents. 3 of the 5 links work correctly where they preview the document in the browser window. The other two prompt for the document to be downloaded before viewing. I want all the links to work the exact same way, preview in the browser. How can this be adjusted?
https://bomepharma.com/ is the website. Resources is where the downloads are.
Im trying to customize the template ID and the category for Advanced Access Control via the following that is causing the site to crash.
1. Works fine
[wpdm_my_downloads]
2. Crashes site
[wpdm_my_downloads template=”link-template-default” category id=”mail”]
Please advise.
Hey,
I have a question regarding the shortcodes used to display files from a package directly in the “Downloads” tab of a product.
How does the following scenario work:
We’re exporting products from Shop A and importing them into Shop B.
However, Download Manager is only installed in Shop A – it’s not installed in Shop B.
Since the shortcodes are transferred during export, I’m wondering:
Will the linked files still load and display correctly in the new shop (Shop B)?
Or will the shortcodes be ineffective because the files are no longer available or properly linked in the new environment?
Thanks in advance for your feedback!
On New link Template123 you have used PHP code , please only use HTML from editor, it supports html only there. If you want to use PHP you can directly edit PHP file. For editing files and backup you can check this doc, https://www.wpdownloadmanager.com/doc/template-files. Please kindly check and let me know.
Thank you and regards
For search issue I think it can be conflicted with other scripts/plugins/active theme, Am i able to disable one by one other plugins for testing if there any conflicts, switching theme to another for checking. Please kindly let me know.
For emails issue, you can find them from Downloads > Templates > Email templates, please kindly check.
For deactivating membership plan issue you can check the options from Membership > Subscriber/Subscriptions section. Please kindly check.
For hide issue, you can customize templates from Downloads> templates > Link/Page Template , you can clone/create new template from theere and assign the templates from the package settings. Please kindly check.
Thank you and regards
Thank you – that worked great. I went straight to step 3 and added the appropriate folders in the theme like:
/plugins/download-manager/Package/views/link-templates/my-template.php
…becomes…
/themes/my-child-theme/download-manager/link-templates/my-template.php
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Hi,
My files are stored on on amazon S3. Since we switched over when one clicks the download button the tab switches and opens the file. my client wants it to download directly and the user should stay on the sites page.
Can you please help me with this?
Thank you!
You can use our advanced Custom Fields Add-on to add the old package link as a custom field in the new package settings. This custom field tag can then be easily inserted into your download page template.
If you’d like, I’d be happy to create a quick demo video to show you how it works!
Hello,
I hope this message finds you well and thanks for reaching out.
If you’d like to link two packages together, you can do so using a page template. Simply create a template for the new package’s download page and include a link to the previous package within it. This way, when users visit the download page for the new package, they’ll also have the opportunity to discover and explore the older one.
Please check and let me know.
Regards
ich würde gerne ein älteres Paket in einem neuen Paket verlinken.
Hintergrund: ich habe mehrere Pakete, die unter anderem die selbe Datei beinhalten. Damit ich bei einer Änderung dieser Datei nicht jedes Paket bearbeiten muss, möchte ich ein Paket mit nur dieser Datei immer wieder verlinken.
Mit dem einfachen Shortcode funktioniert das bisher nicht.
Kann mir jemand weiterhelfen?
I created my own template and put it in /plugins/download-manager/Package/views/link-templates/my-template.php
Is there a location I can use in the parent theme or child theme so that when I update the plugin, the custom template is not overwritten/lost?
Thanks!
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Ah I see there is an issue with the white txt on the button link – that’s a new change and didn’t see that.
We also used to have a download all button.
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Hi,
We just recently noticed that our uploads were not available to download.
We then checked our licence and noticed it had expired yesterday. We renewed this morning but still not able to allow downloads on our pages.
Attached a screenshot of our one of our downloads page – there are no active links on this page.
We have recently renewed our licence albeit a day late.
Our PDF links have disappeared and nothing can be downloaded. I have cleared cache and cron jobs etc howwver issue still persists.
Many thanks in advance.
Case 1 – PASS: If I veiew any package on my site logged in as an admin in Chrome on a pc, I see it normally in the pdf viewer. The cache was cleared with no change..
Case 2 – FAIL: If I view it in an incognito tab in chrome, the document (pdf) and entire pdf viewer frame is replaced by a frame containing the site home page. Note, the chrome version is identical to case 1 and the pdf has not been in cache. The cache in the CDN (cloudflare) was cleared and retested with the same result.
Case 3 – PASS If I view the same package in Edge on a PC or in Chrome on an android, not logged in, the pdf displays normally.
Please assist in resolving this error. It has a high impact in that these are technical support documents for a product.
Here is a link to visit to do your own tests: https://www.solusdecor.com/download/spec-fraser-mantel/ When I am logged in it shows like this screenshot: https://ln5.sync.com/dl/3685a7b60#vf3xx2zc-y8dvqdip-gjnwwwkd-eeep6dmd
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