Hi,
i’ve created a Custom Link Template it works fine. Few days ago WP has updated the plugin and my template file (located in: /download-manager/src/Package/views/link-templates) got lost. There is a way to avoid this? There is any “theme child approch” to preserve my template file from getting lost during the update process?
Thank You
Bye
Alessandro
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Hi Tahasin,
We are implementing a login or register function to view some of the files. This does not work as intended when you link directly to the file itself using ?wpdmdl or the direct link shortcode. As a permission denied txt file is downloaded, which bypasses any login or register ability by the user. So we are forced to link to the Package URL.
All packages only have one file attached. We want reduce the amount of clicks user needs to do when trying to view our files. We want to eliminate the need for user then click Download button on the package URL if there is only one file. Can the Package URL display (if PDF) or download the file on the package url page if there is only one file?
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Hello, I installed wpdm-pdf-viewer_3.2.1 with Download Manager Pro 6.7.7. The plugins are installed and active.
I want to display PDF viewer on download individual package page.
But the shortcode [doc_preview] is displayed in plain text in elementor and not showing any pdf view.
Other shortcodes like [doc_preview id=”{{post_id}}”] or [doc_preview id=”123″] are not working either, on any page, not working.
But shortcode like [wpdm_package id="{{post_id}}" template="link-template-panel"] is working OK.
I don’t know what to do, please help ! 🙂
Do you want to display the folders like this? Here is the link: https://try.wpdownloadmanager.com/
Hello,
We’re using the Form Lock addon, and the download form has been synced with HubSpot to collect user data.
Everything is working fine, except for one thing: the form submission doesn’t include the name or link of the requested file, so we can’t tell which download the user is interested in.
Since we use a single Contact Form 7 form for all download packages, is it possible to dynamically populate a hidden field with the package title (based on the clicked download link) and send that to HubSpot?
Thanks in advance!
Thank you!
We fixed that and have one more issue.
For some reason, the system is sending an email with s link to download the file even though that option is turned off in the Email Lock Options for both documents. In addition, the link in the email doesn’t work.
How do we: 1.) Get the link to work if we want to use that functionality, and 2.) stop the email from being sent altogether?
Thanks again for all your help with this!
Hello,
We tried to implement this and it works on the first link, but it does not work for the second link. See this page:
https://dev.imperativelogistics.com/latest-news/recent-news/supply-chain-updates-april-22-2025-newsletter-alternate/
You can see in the video below that the first link works (at about 24 seconds in the video) but the second link only shows a “Thank You” message, the file doesn’t download (at about 55 seconds in the video)
https://www.awesomescreenshot.com/video/40519677?key=6b65416fbbd3f1ae538e63507c5ad3e9
Can you please confirm what is going wrong?
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Hello David Fletcher,
Hope you are well. If you are using free version of download manager, you can edit file and change the Page Template from Package Settings and for shortcode usage you can use link template like here [wpdm_package id="package-id-here" template="template-id"], for more details you can check the doc here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_package-single-package-embed-short-code/. Please kindly check.
Thank you and kind regards
For Test Link issue that not coming for lock option, you may copied the direct download link for that package, now for solving this issue you can create a new link template and apply that template with this shortcode, [wpdm_package id="package-id-here" template="template-id"], thus your require may be fulfill. Please kindly check.
Thank you and kind regards
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I have tried for checking how did you have set Test Link , I couldn’t able to check that, it was loading for edit page. However, can you please let me know How did you have set the Test link download button , you have copied the shortcode or generated download link URL, please elaborate on it and kindly let me know.
Thank you and kind regards
I was doing some site maintenance today and discovered that several of my short code download links are broken (generate “404” redirects). I have made no changes other than regular updates to WordPress (currently on Ver 6.8.1) and the WP Download Manager (currently on Ver 6.7.7). I have gone back to the Settings and tried toggling various options on and off but the problem persists.
Please advise as soon as possible. Thanks.
Ok, on looking same page coming, please kindly let me know, How did you have set the Test link download button? Please kindly check.
Thank you and kind regards
Hey Support Team,
Our client notified us that some of the companies they work with does not allow the PDF to display because of Download Manager parameters. Here’s what they found:
“The PDF is correctly hosted on your site. Note how the URL doesn’t have the blocked Google Docs URL path: https://actenergy.com/download/act-energy-technologies-reports-2025-q1-interim-results/?wpdmdl=1594&refresh=6835d9501e1cd1748359504. It looks like currently being served through a download manager plugin that adds dynamic parameters to the URL (e.g.,?wpdmdl=…&refresh=…).
Some corporate firewalls flag this kind of link as a potential online storage or file-sharing service, and automatically block access for security reasons.”
Here’s a screenshot:
We were hoping there was a work-around to this since it seems like a major issue – otherwise we may need to remove the plugin which isn’t really something we want to do.
Thank you for your assistance,
FBC
How did you have set the Test link download button? Please kindly check and let me know.
Thank you and kind regards
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Could you please share the direct download link to that file from PCloud in a private message?
