Thanks for the reply. We updated to the latest version of WPDM-Form Lock. That fixed the display issues and the pages appear to be rendering correctly.
However, we had Ninja Forms plugin forms working with the previous version and they do not appear to be working with the current version. If you checkout downloads on our live site https://extechinc.com/lightwall-3440-polycarbonate-wall-panels/ you will see the popover without any form being displayed.
Any suggestions? Thanks.
I have a bunch of downloads on our website where we currently use Box links instead of hosting on the website. Now, we would like to upload the files to the site. However, when I remove the Box link and add the pdf the download link does not work how it should. I am wanting it to prompt the location where the user would like to save it. I’ve tried all of the download link options and none seem to work however it is saving it in my downloads folder on my computer. Nothing is popping up saying it is doing that though. If I create a new package, all works just fine. It is only on the ones where I am switching from using the Box link to uploading the file. I really don’t want to have to create new packages for every single download as there are a lot. Am I doing something wrong?
Thanks,
Hayley
This one I have also sorted
1. https://ps-cardiagnostics.com/all-downloads/ – How can I get this page to show all products. I don’t like the pagination at the bottom 1-5 next
Okay I managed to sort this one out myself
2.If you look at the diagnostics page – https://ps-cardiagnostics.com/downloads/diagnostics-software/, you can see at the footer of the site with pagination 1,2,3 next. How can I make this page to show all products rather rather having the pagination? Thanks
We recently updated to php 7.2 but this update broke our display for anything related to Downloads Manager. Below is a link to the page where one of the display issues is occurring. Please advise.
https://extechinc.com/cleanwall-porcelain-wall-panels/
Hi!
Is it possible to allow only selected users to access a specific purchase?
Advanced Access Control help to control user specific access to files and downloads, but I can’t see how to control user specific access to a specific purchase.
Hope this I possible.
Thanks!
Jesper
This reply has been marked as private.
Also sorry a few ore questions
1. https://ps-cardiagnostics.com/all-downloads/ – How can I get this page to show all products. I don’t like the pagination at the bottom 1-5 next
2. Pls see attachment – search.JPG. I would like to remove the wordpress search bar completely and only have the search products on all pages.
Thanks for all your great support. First class service. I would like to launch the site on wed. I need to tidy a few things …
1. Have a look at the attachment – software-link.jpg. The software link (parent link) at the top menu should be hyperlinked to https://ps-cardiagnostics.com/software/ but there seems to be a bug. Can you help pls
2.If you look at the diagnostics page – https://ps-cardiagnostics.com/downloads/diagnostics-software/, you can see at the footer of the site with pagination 1,2,3 next. How can I make this page to show all products rather rather having the pagination? Thanks
I think that’s all for now
Hi,
You can restrict download by role using free version too. When you are creating a new package you can “Allow Access” to the packages in the Package settings tab.
You can also allow access by user role to the packages under a category from download category management.
You can also check our Advanced Access Control ► https://www.wpdownloadmanager.com/download/advanced-access-control/ add-on will help you to control user specific access to your files and document downloads.
Thank you
On our site, we have multiple roles for employees that have different permissions handling different tasks on our community. We have the Pro version and have a role called “Customer Support” that we want to be able to export the stats but when we are logged in as that role, we can’t see “Stats” (under “Downloads”) in the admin. We are using the plugin “User Role Editor” but no matter what capability I’ve tried adding to the role, they still can’t see that option (and other ones). Can you help me understand why and if it’s possible to change this? I hope this makes sense…let me know.
Thank you in advance for your help!
Leslie
Looks like you have already added the download links there. For anyone else looking to implement the same thing, you can generate the download link from Downloads All Packages page. There is a generate download URL button under each package title.
I have an existing Download Manager Free plugin installed. How do I add my new Pro license? I don’t see anything under Downloads > Settings about licenses. I did add my wpdownloadmanager.com login to the Updates page. Under “Purchased Add-ons” it shows nothing.
Good Morning,
I have some documents on my website which are linked as documents from Media, i would like to add these to Download Manager so i can track downloads. For example on this page, http://culchethhigh.org.uk/parental/ there are a list of policies and these documents that i want adding.
I have gone through all the Default Template options and cant find one that is suitable as i would like one that when viewed by the public they dont see the file size, downloads and a download button, its is just a text link as i already have.
Would this be a possible option?
Thank you
Not all answers solve my questions, I will number the questions, make it easier?
(Tried the ol list but no numbers?)
1 File Cart shortcode [wpdm_file_cart]
► This will show the whole Cart, what I want is the tabs/buttons that will take you to the File Cart to be in the header, instead of floating on the right side. So it would be great if there was a shortcode to solve this.
2 Not clear which name you want to change. Could you please send a screenshot pointing the location?
► Here I mean the same tab/button that send you to the cart. Right now it says: “Regiobranding downloads”. I would like there just Downloads or just a icon. The text is not wrapped in a span or something so to work it with CSS is also difficult. See https://www.iqheadquarter.nl/regiobranding/regiobranding-categorie/kaart/ for what I mean, right side the big tabs.
3 Possible but requires lots of customization to show cart on the pop-up.
► Maybe it is easier to open in Lightbox? Is that possible?
4 Please translate the text from /wpdm-file-cart.php file. Currently, the add-on doesn’t have the language file.
► Does this mean I have to do this again every time when the Add on had an update?
5 My question: I combine File Cart with Form Lock and I have made a form with Contact Form 7. This is working but: First you have to fill in the form, click on send button and then the download button appears. I would like the send button of the form to start the download immediately so you won’t have to click another button. Is this possible?
Your answer: Not possible right now. But noted for implementation.
► My client doesn’t like that. Is it maybe possible with Gravity forms or will I have also 2 buttons?
6 My question: Also I would expect the File cart to be empty after downloading, but it isn’t?
Your answer: Add the following code at line 123 in /wpdm-file-cart/tpls/file-cart-html.php to empty the cart after download.
localStorage.removeItem(‘file_cart_data’);
► This works only partially, cart is not empty until you go to another page. Apparently something has to refresh as well. Do you have a solution for that?
The url for all this https://www.iqheadquarter.nl/regiobranding/regiobranding-categorie/kaart/
Thanks again and hopefully you can help.
Regards Ariane
Hi,
The correct shortcode for this use case is the category shortcode, not the all packages shortcode. Please check the category shortcode documentation here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
Thanks.
Hi, how can we download previous versions of downloads we’ve purchased?
Specifically at the moment we need PDF Stamper v1.9.1, Amazon s3 v2.6.3 and Advanced Custom Fields v1.7.3.
Thank you.
Hi
Bit of an odd one that I have never seen before – when updating v4.9.0 it deletes the whole plugin folder and downloads a new folder (called Prosper) with a theme in it!
Please advise.
Mark
How do you want to sort your downloads? By publishing date? Please check the category shortcode documentation here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
You can delete all stats data from Downloads Settings Privacy tab. But no option yet delete stats based on date range.
All of my downloads are showing as a number, e.g. https://www.hey.nhs.uk/downloads/ers-referral-forms/ shows as 588b540b86a6a
What is happening? 🙁
You can define the archive URL from settings page as shown in the screenshot above.
Currently it is https://ps-cardiagnostics.com/all-downloads/
You have created a custom template for wpdm-all-downloads.php which is the template file for all downloads shortcode. But the file is empty in /your-child-theme/download-manager/wpdm-all-downloads.php directory which basically removes all functionalities of all packages shortcode. Deleting this custom template should fix the issue.
Hi Sam,
Here is the list of all valid data fields https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/ and how to use.
If you need to add tags function its not easy way. You need to edit files for customization.
Thank you
