Hello Shariar,
downloads never stopped working. I changed them to display the links to the files inline, after submitting the form . But what we really need is to get those links sent via email to the people that submit the form, which is how it was working before the main plugin update to its latest version.
Can you please check this again? I was out for a couple weeks on vacation, but I have to solve this issue this week.
Eventually, if you can confirm this will work with the paid version of the main plugin, we can purchase it, but I would prefer not to spend time on testing if it won’t work as expected.
Let me know, please. Thanks.
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Dear support
we moved WPDM to current version. Layout of templates were broken, so we deceided to change them…..At least we have a few problems left:
1. Pagination layout on mobile is weird… On some mobile devises pagination is loosing layout –> numbers not in one row, in two rows added… Is there a way to fix that problem? Maybe a option to change to forward / back function on mobile instead of pagination
2. if a second page is loaded through pagination, page does not jump to the start of the download overview. It stays at the end of the page. Normally it should jump to the beginning of the overview.
3. if we use “default” olayout for archive page –> how can we change categories to be
a. full width above the downloads
b. or above the downloads in two rows 50/ 50
4. if we use these layouts are used the page “jumps” always. does not reload smooth. Any way to change?
Thanks for your support Marc
Hi together,
i’ve a small issue with my download speed. For example:
– 5.75GB File download via http link (or added via http link in the download package) in 20 min
– Same file added via file manager loads in much longer time than 1 hour.
I testet also the download speed module with no entry (leave the field empty) or adding speed parameters like this: 100000000
The only option to get it fast again when a file was added via file explorer at the download package is: resumable downloads
When i deactivate it… its fast again. But then the webbrowser can’t calculate the time is left to get the download finished.
Has anyone an idea to get it better work?
Best regards
Christoph
I have installed the Pro version of Download Manager on your site, you’re using the free version before. Use the package shortcode to show the downloads. You were using the direct download link. Use this [wpdm_package id='10451' template="5c548c4de15c6"] insted of Curva sofa -3D Files - Download
I also created a custom link template 5c548c4de15c6 to show only title and download button just like your old style. Now you have to add the following message in your “Permission Denied Message for Packages:” settings and save settings.
<a href="https://www.tosconova.com/nuovo/wp-login.php?redirect_to=[this_url]" class="btn btn-danger btn-sm"><i class="fa fa-lock"></i> Login</a>
Side Note: Add the following code in your site .htaccess file to allow the AJAX saving of WPDM settings. Curenntly your server isn’t allowing the saving operation, that’s why I can’t add the “Permission Denied Message for Packages:”
<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>
Hi,
You need the Advanced Access Control ( https://www.wpdownloadmanager.com/download/advanced-access-control/ ) add-on to assign a pacakge/download to a single user. When creating the pacakge, an admin will select the user(s). Only those user(s) are allowed to access the download. Keep the ‘Allow Access’ filed empty because that allows access to the role.
https://www.evernote.com/l/AUelpbaq5JJMMoCxKCS4V63rTuPK-DJCpckB/image.png
Create a page with this shortcode [wpdm_my_downloads] When a user visits this page they will be asked to log in. After login, the user will see downloads assigned to them. One can’t see downloads of other users.
When creating the pacakge you directly upload files to it. Or just link a directory/folder to the package. If you want to create a separate folder for each user and later upload files to the folder that works too. Just attach the user folder when creating the package and later upload files to that folder using FTP or any other means. You can also attach files various cloud storages using our add-ons https://www.wpdownloadmanager.com/downloads/cloud-storage/
Let me know if you have any other query.
Thanks.
Ok, I was able to find the “subscriber” section which contains the e-mail addresses which have attempted to download the package.
This is a step in the right direction, however, there are certain to be failed attempts to download, so I would like to only be notified if the download is successful.
As an example, if a user puts in a bogus e-mail just to attempt the download, but never downloads, I don’t want to be notified of that. I only want notification if the user actually downloads the package.
Is this possible?
Hi, this is the page http://www.impiantienergie.com/modulistica/
I need to improve the name “Moduli Allegati GAS conforme Delibera 40/04” and “Home All Downloads” also all font of category names in the buttom.
Many Thanks, i try to translate plugin.
Mauro
I’m narrowing the problem down by updating all plugins, theme and WP 5.0 one by one and restoring the backup when needed.
It seems that i’m fine with WP 5.0 and all plugins updated.
Just when updating WPDM from 4.7.7 to 4.9.0 i’m experiencing the issue.
What we get is a file named “download error.txt”
inside that txt file i read: Error opening /data/sites/web/skyluxdownloadsbe/www/wp-content/uploads/wpdm-cache/5c506d9da3f63_N_T_Tarief_Skylux_Climacrown.pdf
I read wpdm-cache in that URL, might this be a conflict with Autoptimize?
Kind regards,
Skylux
Maybe cache directory /uploads/wpdm-cache is missing there. Create it manually and guest order downloads should work after that.
The cache directory /uploads/wpdm-cache was missing there. I have created it manually and guest order downloads are functional now.
Hello,
Our setup is using the FTP add-on to link files in packages.
After updating both WPDM (4.7.7 to 4.9.0) and WordPress (4.9.9 to 5.0.3) we are experiencing some download problems.
Since doing those updated when clicking any file’s download button we get a txt file “download error” that specifies a URL that was not retrievable. It seems like the file ID get’s inserted into the URL? Something like this: http://ftp.example/5b28a0e884de9-filename-example.pdf
I believe that before this ID was not inserted into the URL.
I have reverted to a backup for now, any idea what might be causing this?
Code entered on the page :
[wpdm-archive category=”87″ cat_view=”extended” button_style=”default” link_template=”link-template-calltoaction3.php” order_by=”data” order=”desc” items_per_page=”10″]
URL of the page: https://www.acbrescia.it/materiale-archivio/
Before the update the button arrangement was horizontal (figure 1) with this code:
<div class=”wpdm-categories”>
<ul class=”row”>
<li class=”col-md-4 col-sm-6″>
> File Audio
<ul class=”dropdown-menu” role=”menu” aria-labelledby=”dLabel”>
<li class=”col-md-4 col-sm-6″>
> File Video
<ul class=”dropdown-menu” role=”menu” aria-labelledby=”dLabel”>
</div>
After the update the button layout has become vertical (figure 2) with this code:
<div class=”wpdm-categories”>
<ul class=”row”>
<li class=”col-md-4 col-sm-6″>
> File Audio
<ul class=”dropdown-menu” role=”menu” aria-labelledby=”dLabel”>
<li class=”col-md-4 col-sm-6″>
> File Video
<ul class=”dropdown-menu” role=”menu” aria-labelledby=”dLabel”>
</div>
You can replace the [download_link] tag in link or page template with the following code to open download in a new tab,
<a class="btn btn-primary" target="_blank" href="[download_url]">[link_label]</a>
Where are you trying to change the download button behavior? Is it in all downloads table or in package shortcodes? The solution will work for shortcodes or package details page.
Hello,
I tried to modify this behaviour by following instructions on a previous post. However, placing this line in wpdm-all-downloads.php line 355 did not work
echo “Download“;
Make a copy of wpdm-all-downloads.php file and place it in /active-theme/download-manager/wpdm-all-downloads.php location.
Just purchased Special Pack and also Paypal Pro after seeing the Crypton demo, specifically this page is exactly what I wanted.
https://demo.wpdownloadmanager.com/wpdmpro/download/premium-images-demo-product/
I loaded that page in multiple browsers and on my 2 cell phones, it was perfect.
The theme I got doesn’t look quite the same, and there are formatting issues when on a small screen (bootstrap is not collapsing properly).
I can fix the bootstrap issues in the theme files, but the bigger issue is the Buy Now button isn’t showing up, which is 90 percent why I went with you guys. That instant click and purchase is invaluable and always increases sales in my experience. So I must have it working as advertised.
I selected the option in Downloads->Settings->Premium Package->Basic Tab->Purchase Settings->Show Buy Now Option
But It shows and empty box on the front end, see attached pics.
What to do?
New customer with all plugins downloaded yesterday, wordpress is up to date. Also, switched themes and the button doesn’t show up on other WPDM themes either.
Thanks
I have a fresh WordPress (5.0.3) install and when I enable Downloads Manager (4.9) I receive the following error in the dev console:
Failed to load resource: the server responded with a status of 404 () https://xxxxxxxx.xxx/wp-includes/js/jquery/jquery.form.min.js.map
I have verified the file exist via FTP and there are no other plugins activated when the error occurs.
Any help is appreciated.
Kevin
Looks like I need to override ..\plugins\download-manager\tpls\wpdm-all-downloads.php
Is there a location in my theme folder I can do this?
Somethinglike: ..\themes\my_theme\download-manager\tpls\wpdm-all-downloads.php
You can check the trash from “All downloads” page. It is visible only when there are packages in the trash.
https://www.evernote.com/l/AUf5xPFQXo5KAatj9wjJRfxbecCxG3L_eWgB/image.png
If you send admin login info I can check this issue more closely.
You can set URL structure from Settings Basic URL structure panel. To show all your downloads in yoursite.com/store page, enable the “WPDM Archive Page” and set store as “Archive Page Slug”.
If you want, You can build a custom archive page for that store page. The template file name should be archive-wpdmpro.php This template file gives you full control over how the store page will look like. If you do not create this template an archive template from your theme will be used.
The shortcode is coming from WPDM Archive Page Add-on ( Directory Add-on ). Please install and activate the latest version of the add-on. That should bring back your downloads page. You can download it here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
When using jstable it traverses through all available downloads. So, it does use lots of memory when you have many packages. In this case, the best option is deactivating js table.
You can use Archive Page ( Directory Add-on ) for the search feature. It has ajax search which is partially similar to the jstable search. Archive Page demo https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/
Hey.
Have a very strange problem.
Whenever I try to download a file on my site I get this error:
Warning: A non-numeric value encountered in /customers/7/6/8/jcai.dk/httpd.www/wp-content/plugins/download-manager/libs/class.DownloadStats.php on line 35
and then a lot of strange letters and symbols. It can take minutes before all characters are read.
But if I refresh the page, then the file is downloaded without any problem.
I’m using PHP 7.2 if that can help. Otherwise, ask if there is other info you need.
We allocated 1gb memory for PHP framework. When using the jstable function with wpdm_all_packages shortcode (jstable=1) the allocated memory is exceeded. The plugin builds a table with more than 1GB memory for itself. When deactivating (jstable=0 or deleting the entry), it works. So far so good. jstable is fixed used in your code, expecting to have it activated and prevents to switch to the next page. We found a workaround with defining line 1002-1005 of file wpdm-archive-page/wpdm-archive-page.php as commentary. But it has also influence from stats, we unfortunately needed to use. It freezes the system completely by memory allocation overflow. We have currently entered 2090 downloads in WPDM.
Can you check it. Maybe you have ideas for workarounds which doesn’t need to reenter after an update.
