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Search Results
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Ah yes, Cloudflare, sorry.
These are all on imgur: https://imgur.com/a/5uI7Use
My only guess was something to do with the multiple roles on a category, roles without any users, or some setting/plugin I haven’t included in the images (Ultimate Member, User Role Editor, WPDM – Page Template).
This started happening around the 3.1.0 update.
The setup:
To restrict downloads to our “valid” users, we assign a specific role to most of them and allow access to files by adding that role to certain categories.
On those restricted files, I clear out the “All Visitors” entry in the “Allow Access” field and leave the field blank. Then I add the category to the file.
I have also tested this adding the administrator role to the “Allow Access” field so that the field is not blank with the same results.
If I add the same user role to the file that is allowed in the category, the file works as before, but if I had to choose a role for each file, it would defeat the purpose of using categories.The behaviour:
The download page (using [wpdm_all_packages]) now displays a red “Access Denied” button for each file that uses this config, but if you click on the title and go to it’s page, you are greeted with the ability to download it. Also, where the shortcode is used for the individual file, the download button works as expected.
When not logged in, all pages correctly show the please log in message for restricted files.This behavior seems to have changed with recent updates. At some point, only the site admin saw the problem, but users with the other valid role did not. Now it affects all users in a role with permission to a category.
Hello,
I found conflict between directorist plugin (https://wordpress.org/plugins/directorist/) and wpdm-archive.
How reproduce ?
Install plugin directorist
Install plugin wpdm-archiveCreate page with [directorist_search_result] and go to this page.
Make a search in directorist plugin.Error -
[You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ') AND wp_posts.post_type = 'at_biz_dir' AND ((wp_posts.post_status = 'publish...' at line 1]The problem
The wpdm-archive catch my directorist WP_Query in this file (wordpress/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php)function Where($where){ ... }Multiple replace add wrong parentheses and failed my WP_Query.
My workaround
Addif (strpos($where, 'at_biz_dir') !== false) return $where;infunction Where($where)Example :
function Where($where){ global $wpdb; // print_r($wpdb->prefix); // Directorist workaround if (strpos($where, 'at_biz_dir') !== false) return $where; if( (!isset($_GET['wpdmtask']) || $_GET['wpdmtask'] != 'get_downloads') && !isset($_GET['q']) ) return $where; if( (!isset($_GET['search']) || $_GET['search'] == '') && !isset($_GET['q']) ) return $where; // Return because advanced search does not have a search keyword if( isset($_GET['q']) && $_GET['q'] == '') return $where; $where = str_replace(array("\n", "\r",""), "", $where); $where = str_replace("AND ( ( ".$wpdb->prefix,"OR ( ( ".$wpdb->prefix, $where); $where = str_replace(")) AND ".$wpdb->prefix, ") ) ) AND ".$wpdb->prefix, $where); if(strpos($where, "post_type = 'wpdmpro'")) $where = str_replace("(((".$wpdb->prefix,"((((".$wpdb->prefix, $where); return $where; }I hope this explains well.
Sorry for my english (French level)
Regards,
In reply to: Need Latest Form Lock
Chiming in to say I have the same issue – 1.7.5 is the version in my purchase downloads. My account is active. Updating Download Manager or attempting to update Form Lock completely removes the Form Lock plugin from the site! I was able to update Download Manager, but then had to reinstall Form Lock. Perhaps you should remove the update notification for 1.7.6 since it is not actually available and is causing the plugin to be deleted? This has been going on for at least two months.
Hi there,
Could you explain how the category permissions work? I created a category and ticked a specific role under ‘Access’.
I then created a package and placed it in this category, but when I view the package in an incognito window (not logged in), I can still view all the package details and download button.
Does access have to be specified for each individual package? It cannot be controlled for a whole category, and affect all packages in that category?
Thanks,
LutherIn reply to: Open Download in a new tab
Hi there
Am I right in thinking if we are not comfortable in updating/modifying .php files etc, we have to pay $49 to simply be able to allow for any selected file download to open a new tab/window?
I’ve have just had this comment in from my client who is viewing the draft download page for her site: “Can the pdfs open in a new window – I find that I am always dropping out of websites when a close pdfs” and do not really want to go back and say she needs to fork out more money.
I upgraded from the free version for only being able to supply her with a better stats report to show who and how many downloads have taken place for particular files. We do not even need to use icons etc (see previous support question)
Any guidance would be great,
Many thanks
Topic: download link not working
Hi –
I have just update my clients site to the latest versions of wordpress and updated all plugins. However now, the download links on the downloads page are not working. Clicking on the link does nothing, whereas it was opening/downloading a pdf.
This is a paid service for very urgent.
Thanks in advance for any help you can give me.
Barry
In reply to: Download Button Stops Working
Yes, the cache issue will only happen for the device previously opened the page, also, that should be temporary, as eventually browser cache clears automatically.
“Unmask Download Link” only will affect the public download link and when you unmask link they are easily crawlable by bots. But private downloads are always secure.
In reply to: Open Download in a new tab
Why is it all so complicated and involves so much effort? A box with “open in a new tab” in the settings would be much easier 😉
Is it possible to set that every new download is set with the default template or do I always have to specify this for every file?
with the previous 47 downloads I have to change it manually everywhere. 🙁In reply to: Open Download in a new tab
In reply to: Disable Some File’s from being downloaded
Hi,
You can do it by applying to allow access options to the particular package. And from the
Downloads > Settings > Basic, you can doAccess Settings ► When user is not allowed to download ► Only Block Download Link. Thus only given access members can download the file.Thanks.
In reply to: Downloads not working on Safari
I’m having the same issues with all desktop browsers. The download links worked before the latest update (3.1.02) when the link masking was turned on. I have turned off the link masking and now the downloads work. Will you fix the issue in the next update so we can go back to masking the links?
In reply to: Download manager breaks layout
Can you please enabling/disabling style/scripts from
Downloads > Settings > User Interfacefor checking. then let me know and also you delete install again the plugin, you won’t lose any data.Thanks.
Please see the data table here – Download button doesn’t appear to non-logged in users and it’s good because I want only logged in users to download the file. However, when the user click on the file name on the left side, it goes to file details page which is allowing the users to download the file without logging in. How to solve this issue? Please help. Thank you.
Hi
I’ve just noticed that all of my dowlonad links have stopped working. Where they used to point correctly to the downloads, I now just get dummy (#) links. I’ve just uploaded some new documents and get the same error. I updated to the latest version of the plugin earleir today.
Any help gratefully received.
All the best
Jez
In reply to: Downloads don’t work
I have the same problem with this shortcode;
[wpdm_all_packages items_per_page="20" jstable=0 cols="title,file_count,download_count|categories|download_link" colheads="Title|Categories|Download"]All downloads are given #-url’s instead of downloads. Adding a single file to a page with [wpdm_package id='4483'] code works for me (tested one document). Also notice that the title of the document is no longer a hyperlink but only a title.
Thanks for helping us out
In reply to: File cart, package list issues
Hi
All the previously working download buttons are broken in google chrome in a large professional site I manage. This happened after the latest update that I installed this morning. This is very urgent, as downloads are a major part of my clients site.
The download buttons still work in Microsoft edgeFor example, you can see the issue here – https://governance4fe.co.uk/knowledge-bank/challenge-support/
THIS IS VERY URGENT!! PLEASE ROLL BACK TO THE PREVIOUSLY WORKING VERSION!!
In reply to: How do I upgrade to Pro?
Hi,
please follow these steps for updating the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.Thanks.
In reply to: File cart, package list issues
ANd for categories table, are you talking about this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/, here doc describes in details for this shortcode use. let me know.
Thanks.
@sybillevz, here are the ways:
- Importing Products: You can create a CSV file with product data following wpdm importable CSV file form and import them to wpdm in a click. Please follow the doc: https://www.wpdownloadmanager.com/doc/bulk-import/
- Import Customers/Clients: If they are WordPress users, you don’t need to change anything here, otherwise, you may use user import plugin from wp.org
- Assigning products to customers: there are 2 ways:
- You may use Premium Packages Add-on, install and activate it, then go to Admin Menu ► Downloads ► Orders ► Create order manually and assign to existing customer. Customers will be able to download the products from User Dashboard ► Purchases Menu
- Or, you may use Advanced Access Control add-on, and from edit package with you can assign a package to sepcific users. Customers will be able to download assigned items from User Dashboard ► My Downloads
Hi,
Is there a simple way to add a product to a client’s account without having the client going through the steps of buying it?
I want to migrate my client list from an external digital download delivery system and manage everything from my own website. But I already have 300+ clients who have collectively bought 1000+ products. Once the client have registered on the website, is there a way for me to easily ad the products they already purchased so that they can have access to downloads and updates right from they account page?
Ideally I would like to import the clients + their purchases from CSV. Is that possible?
Thanks,
I have created a clone of the default link extended template and added some css, no changes to any of the code.
The categories display shows my downloads and all the info correctly but when I click on the download button for any of the downloads, it doesn’t actually download the file, instead the link is only for a #, so the button doesn’t do anything. I checked the code and it is correct:<div><strong>[download_link_extended]</strong></div>so why isnt it downloading the file that is uploaded to each of the packages?
In reply to: Making categories only for subscriber access
