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For the membership plugin, I have some questions/issues:
1. When they sign up and the username already exists or anything else they input, the button says “username already exists” but then I have to refresh the page to get the button back. The button goes away so I can’t just change what’s there and resubmit it. Shouldn’t have to refresh the page and re-input everything again. Can this be fixed?
2. Is there a way to add a phone number to the membership registration form?
3. Is there a way to verify their email when signing up in the membership? I see that this option is in with the download plugin itself when registering.
4. There’s a critical error when trying to download anything. I deactivated all the plugins and I turned on the display errors in the wp-config.php file but no errors showed up. I also updated the PHP to 7.3 but that didn’t work either.
5. When I click on edit profile in the upper right hand side bar, it shows me this error: -10520: Jetpack: [missing_token]. When I’m signed in as an admin person, I can edit my profile in WP. I’m assuming that when I’m a user and I click on the edit profile that it will go to the download/membership dashboard? If it doesn’t, is there a way to get to the dashboard using this?
6. Is there a way to have the regular download manager plugin do a free plan instead of using the membership plugin? I don’t see an option to be able to do anything free or list it for free but still have to register to get to it?
7. Also, I see that there’s an update to the membership plugin as I saw the changelog. However, the site hasn’t showed that it needs to be updated. Doesn’t this do automatic update push like the download plugin? Or do I have to periodically check the membership page to see if there’s been an update? If so, this is not very efficient.
8. I’ve requested this before to be fixed but it seems that it hasn’t been done. On the Your membership confirmation email, at the bottom it says “Log in to your membership account here: https://creeksidecontrols.com/membership-plans/” They need to go to /login or /wp-login.php and not /membership-plans.
9. Is there a way to add a link to the dashboard that will go to our downloads page? That way they can easily get back to where they are needing to go since after you sign up, it doesn’t automatically redirect you back to the downloads page to download anything.
When I use email lock is it possible for the email to actually include the image rather than the download link?
I ask because my users will primarily be iPhone users and will need to click the download a wallpaper, but when they do it doesn’t save to the camera roll but rather to the downloads folder, which a lot of users seem to struggle finding.
Thank you
In reply to: Download Button Stops Working
The download button is also not working for me… and I’ve installed all available updates.
The recommendation to “Unmask Download Link” works insofar as the download button now connects to the file, but making all site downloads indexable isn’t a great solution for us.
Are the updates supposed to have fixed this issue?
Question – could site-based caching be impacting at all? We use WP Fastest Cache.
Thanks
In reply to: “Allow Access” Field Not Working.
Are you missing this part of your free version for restricting the category as I image attached?
let me know, and rest of all you have been known from this ticket, https://www.wpdownloadmanager.com/support/topic/restricting-downloads-via-category/
In reply to: Need Latest Form Lock
What is the status on this issue? I do not see WP Form Lock in my list of plugins or on my cpanel so I don’t know how to delete it. My Downloads Manager dashboard on the backend of my site is displaying two installments of the plugin but no prompt to delete.
Hi there,
I’m trying to migrate my website to another hosting, but I’m having problems with all the downloads. I’ve change all the internal routes in the database, but they are not recognize in the new website.
Do you have any tutorial or tips how to do a proper migration?
Thanks.
In reply to: “Allow Access” Field Not Working.
Hi, I am trying to do a category or role select. An example would be adding a new document and in the allow access field only subscribers can view the document. I read in another thread here that category select was another way to limit access to groups based on the file. Is this functionality part of WPDM Pro? I don’t see this in the free version. What I am trying to do is limit access at the group level via “allow access” or the category select, but the functionality is not working on the free version and want to know what needs to be done to solve this.
Ah yes, Cloudflare, sorry.
These are all on imgur: https://imgur.com/a/5uI7Use
My only guess was something to do with the multiple roles on a category, roles without any users, or some setting/plugin I haven’t included in the images (Ultimate Member, User Role Editor, WPDM – Page Template).
This started happening around the 3.1.0 update.
The setup:
To restrict downloads to our “valid” users, we assign a specific role to most of them and allow access to files by adding that role to certain categories.
On those restricted files, I clear out the “All Visitors” entry in the “Allow Access” field and leave the field blank. Then I add the category to the file.
I have also tested this adding the administrator role to the “Allow Access” field so that the field is not blank with the same results.
If I add the same user role to the file that is allowed in the category, the file works as before, but if I had to choose a role for each file, it would defeat the purpose of using categories.The behaviour:
The download page (using [wpdm_all_packages]) now displays a red “Access Denied” button for each file that uses this config, but if you click on the title and go to it’s page, you are greeted with the ability to download it. Also, where the shortcode is used for the individual file, the download button works as expected.
When not logged in, all pages correctly show the please log in message for restricted files.This behavior seems to have changed with recent updates. At some point, only the site admin saw the problem, but users with the other valid role did not. Now it affects all users in a role with permission to a category.
Hello,
I found conflict between directorist plugin (https://wordpress.org/plugins/directorist/) and wpdm-archive.
How reproduce ?
Install plugin directorist
Install plugin wpdm-archiveCreate page with [directorist_search_result] and go to this page.
Make a search in directorist plugin.Error -
[You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ') AND wp_posts.post_type = 'at_biz_dir' AND ((wp_posts.post_status = 'publish...' at line 1]The problem
The wpdm-archive catch my directorist WP_Query in this file (wordpress/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php)function Where($where){ ... }Multiple replace add wrong parentheses and failed my WP_Query.
My workaround
Addif (strpos($where, 'at_biz_dir') !== false) return $where;infunction Where($where)Example :
function Where($where){ global $wpdb; // print_r($wpdb->prefix); // Directorist workaround if (strpos($where, 'at_biz_dir') !== false) return $where; if( (!isset($_GET['wpdmtask']) || $_GET['wpdmtask'] != 'get_downloads') && !isset($_GET['q']) ) return $where; if( (!isset($_GET['search']) || $_GET['search'] == '') && !isset($_GET['q']) ) return $where; // Return because advanced search does not have a search keyword if( isset($_GET['q']) && $_GET['q'] == '') return $where; $where = str_replace(array("\n", "\r",""), "", $where); $where = str_replace("AND ( ( ".$wpdb->prefix,"OR ( ( ".$wpdb->prefix, $where); $where = str_replace(")) AND ".$wpdb->prefix, ") ) ) AND ".$wpdb->prefix, $where); if(strpos($where, "post_type = 'wpdmpro'")) $where = str_replace("(((".$wpdb->prefix,"((((".$wpdb->prefix, $where); return $where; }I hope this explains well.
Sorry for my english (French level)
Regards,
In reply to: Need Latest Form Lock
Chiming in to say I have the same issue – 1.7.5 is the version in my purchase downloads. My account is active. Updating Download Manager or attempting to update Form Lock completely removes the Form Lock plugin from the site! I was able to update Download Manager, but then had to reinstall Form Lock. Perhaps you should remove the update notification for 1.7.6 since it is not actually available and is causing the plugin to be deleted? This has been going on for at least two months.
Hi there,
Could you explain how the category permissions work? I created a category and ticked a specific role under ‘Access’.
I then created a package and placed it in this category, but when I view the package in an incognito window (not logged in), I can still view all the package details and download button.
Does access have to be specified for each individual package? It cannot be controlled for a whole category, and affect all packages in that category?
Thanks,
LutherIn reply to: Open Download in a new tab
Hi there
Am I right in thinking if we are not comfortable in updating/modifying .php files etc, we have to pay $49 to simply be able to allow for any selected file download to open a new tab/window?
I’ve have just had this comment in from my client who is viewing the draft download page for her site: “Can the pdfs open in a new window – I find that I am always dropping out of websites when a close pdfs” and do not really want to go back and say she needs to fork out more money.
I upgraded from the free version for only being able to supply her with a better stats report to show who and how many downloads have taken place for particular files. We do not even need to use icons etc (see previous support question)
Any guidance would be great,
Many thanks
Topic: download link not working
Hi –
I have just update my clients site to the latest versions of wordpress and updated all plugins. However now, the download links on the downloads page are not working. Clicking on the link does nothing, whereas it was opening/downloading a pdf.
This is a paid service for very urgent.
Thanks in advance for any help you can give me.
Barry
In reply to: Download Button Stops Working
Yes, the cache issue will only happen for the device previously opened the page, also, that should be temporary, as eventually browser cache clears automatically.
“Unmask Download Link” only will affect the public download link and when you unmask link they are easily crawlable by bots. But private downloads are always secure.
In reply to: Open Download in a new tab
Why is it all so complicated and involves so much effort? A box with “open in a new tab” in the settings would be much easier 😉
Is it possible to set that every new download is set with the default template or do I always have to specify this for every file?
with the previous 47 downloads I have to change it manually everywhere. 🙁In reply to: Open Download in a new tab
In reply to: Disable Some File’s from being downloaded
Hi,
You can do it by applying to allow access options to the particular package. And from the
Downloads > Settings > Basic, you can doAccess Settings ► When user is not allowed to download ► Only Block Download Link. Thus only given access members can download the file.Thanks.
In reply to: Downloads not working on Safari
I’m having the same issues with all desktop browsers. The download links worked before the latest update (3.1.02) when the link masking was turned on. I have turned off the link masking and now the downloads work. Will you fix the issue in the next update so we can go back to masking the links?
In reply to: Download manager breaks layout
Can you please enabling/disabling style/scripts from
Downloads > Settings > User Interfacefor checking. then let me know and also you delete install again the plugin, you won’t lose any data.Thanks.
Please see the data table here – Download button doesn’t appear to non-logged in users and it’s good because I want only logged in users to download the file. However, when the user click on the file name on the left side, it goes to file details page which is allowing the users to download the file without logging in. How to solve this issue? Please help. Thank you.
Hi
I’ve just noticed that all of my dowlonad links have stopped working. Where they used to point correctly to the downloads, I now just get dummy (#) links. I’ve just uploaded some new documents and get the same error. I updated to the latest version of the plugin earleir today.
Any help gratefully received.
All the best
Jez
In reply to: Downloads don’t work
I have the same problem with this shortcode;
[wpdm_all_packages items_per_page="20" jstable=0 cols="title,file_count,download_count|categories|download_link" colheads="Title|Categories|Download"]All downloads are given #-url’s instead of downloads. Adding a single file to a page with [wpdm_package id='4483'] code works for me (tested one document). Also notice that the title of the document is no longer a hyperlink but only a title.
Thanks for helping us out
In reply to: File cart, package list issues
