I am sorry that I must reactivate this discussion:
Now the error described above:
No downloads available and the message (translated): “The website has technical problems”.
is a permanent error.
Try gps.rother.de // EDIT: Because I must find a workaround to give our customers the possibility to download the files, you find the original site with it’s problem here: https://gps.rother.de/gps-downloads-rother-tourenfuehrer-not-working-original-site/ The problem occurs only, if you choose (with category “gps”) all packages. If the table contains only a part of the packages (like “wanderfuehrer”), downloads are available.
Perhaps the current version 4.9.3 is not compatible with WordPress 5.2.2? Or is there a limit in download packages?
This is a slight catastrophe for us and we need help as soon as possible.
If you need a login again, plese tell (I already deleted the old one).
Shortcode of the table:
[wpdm_all_packages items_per_page="20" template="5c52b37b15298,5c52b454a10c1" categories="gps" jstable=1 order_by="title" order="ASC" cols="page_link,file_count|categories" colheads="Title|Categories"]
What is interesting is that the tables of the other languages are working properly.
See https://gps.rother.de/english/
Only difference is the additional download button – but that we had to delete on the start site some tiome before because it caused problems. And of course, that the table contains not so many packages.
Thank you very much for fast help
Rita
Hi WPDM,
I’m experimenting with importing a few files using csv and manual methods before I go ahead with importing a few thousand.
Most of my downloads must have an audio preview. However, the main file to be downloaded in the package is not an audio file (it will be midi or a proprietary audio format that can not be played in a browser).
There will be over 100,000 files eventually so it is not practical to edit each package and I will have to find a way to automate this well using csv or bulk import, so these trials are important to me.
At the moment I have made example packages with an mp3 file (to be played as a preview) and a midi file (to be downloaded). So I have two files in the package and I would prefer if the user was not able to download the audio preview, only the midi. Is this possible? The audio file just needs to be a type of attachment to the post instead of a download. Or, part of the package but not downloadable.
{edited to add – the .mp3 and the .mid have the same file names, except for the extensions. I’ve created them that way deliberately so that the same ‘name’ can be used. The .mid is the primary file. Other packages will have different proprietary file extensions but ‘allied’ files will have the same names, different extensions.}
Can you think of a good way to implement this? It needs to be a method that can be automated in the csv once I have made a few to practise.
Also please note for your file type icons – midi files usually have the extension .mid so I have copied the .midi icons in the wp-content/plugins/download-manager/assets/file-type-icons folder and renamed them to .mid and that works well.
Many thanks,
DesignServe
I have a website I am managing using WPDM, I have a page that was created using Visual composer and implemented shortcodes on the page to display downloads.
The shortcodes used are
[wpdm_search_result cols=1 template="5b255c0a0640f"]
and
[wpdm_packages link_template="link-template-semi-ext.php" order_by="post_title" order="asc" paging="1" items_per_page="10" title="" desc="" cols=1 colsphone=1 colspad=1]
Everything was working 100% and now all of a sudden the page is not accessible to the public – it displays a box with two fields asking for username or Email and Password
ANy ideas on why this might be happening and how to fix it please – I need to know urgently as this is the download center for the whole iste that the public can now no longer view.
When logged in as administrator the page views as it did before
Hello, is it possible to turn off “sorting by titel, date, asc, dsc”, so that only the title is shown.
Please look at “https://jomurema.at/download”
[wpdm_category id="all" operator="IN" title="Manuals" toolbar="1" paging="0" order_by="field name" order="asc" items_per_page="20" template="link-template-widget" cols=2 colspad=2 colsphone=1]
Thank you very much
Christoph
You can add the categories parameter in your all packages shortcode to show downloads from selected categories. Use comma separated category slug when adding multiple categories.
Here is detailed documentation https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/
The demo page is using category shortcode with a custom link template. I see you have already implemented the shortcode on your site using a different link template.
Thanks for trying to help me with the cache plugin – but obviously this was not successful. As I opened the site this morning, I got the following homepage (start page of the website – see screenshot):
https://gps.rother.de/wp-26fbe-content/uploads/2019/07/2019-07-12_070123.jpg
No downloads available and the message (translated): “The website has technical problems”.
I deactivated caching (toggled checkbox) and all was working again.
I only can guess that the error occured not immediately but after some action of the cache plugin. Or that you didn’t try the homepage, only the details page (?).
But if you don’t know a solution or a (for download manager) working cache plugin, you can close this discussion and we will try to find and test other cache plugins.
Thanks, Rita
Hello,
I upgraded to 2.7.6 of the Amazon S3 Plugin and have been unable to use the S3 feature at all.
When in the wordpress admin Downloads –> Amazon S3, I get this error in the console:
/admin-ajax.php?action=awsBuckets:1 Failed to load resource: the server responded with a status of 500 (Internal Server Error)
The S3 Buckets never show.
I’ve tried disabling + deleting + re-installing the plugin without any success.
I’ve also verified that plugin permissions are 755
Thank you for any guidance on resolving this issue.
It is pretty simple, What you are trying to do. Just allow the role frontend uploader access from Downloads > Settings > Frontend Access The user from the allowed role will be able to add/edit their own file from the frontend. Create the frontend page using [wpdm_frontend flaturl=0] shortcode.
Hi Nab, Thank you for your query. You can only delete all theStat data from Downloads Settings Privacy tab! I hope that will help!
And additionally, you can check out our theme page > https://www.wpdownloadmanager.com/downloads/themes/
These themes are specially designed for a better experience with WordPress Download Manager!
Export your packages ( downloads ) using the WordPress Export Tool. You will get an XML file.
Then move your files from old /uploads/download-manager-files/ directory to the new server’s /uploads/download-manager-files/ directory .
In your new site Import the XML file. Now all downloads should work fine on the new site.
Hi,
Installed version 4.9.3 Single downloads are working now.
I see the Fastest Cache is active there. But there is no issue with the download. So, it seems both plugins are working fine together.
Thanks.
I have created a custom role called that I would like to give the ability to add their own downloads, but I do not want them to be able to post to the blog or use anything except for the Download Manager main functions of adding packages. I used to be able to do this, but for some reason now the users cannot see the Downloads and if they can see it they have no privledges to add or edit downloads they already created (back when it worked).
Thoughts?
Please remove line 414 and 415 from /download-manager/tpls/wpdm-all-downloads.php to fix the issue. We will add the patch in next release of WPDM.
I’m trying to use [wpdm_all_packages] which works until I click on a category. IF I click on a category it lists them BUT if there are more than 1 page of downloads for a specific category it says there are non.
ex. https://www.bluestreakequipment.com/magnetic-product-literature/
Click Assembly Instructions for the category. 20 list. There should be 26
Click for page 2 or next. You will see there are non found. There should be 6 more.
Is this a glitch or have I done something wrong?
On the same session, multiple downloads of the same pacakge are counted as a single download. Logging such downloads create redundancy in the record. That’s why those are ignored. But the initial download is logged as it should.
Also, try downloading the package again after a few minutes of initial download. If the limit is set to 1 / user you won’t be able to download the package. Because in a new session download will be counted again.
If you want a more advanced limiting feature that controls the limit globally then check the Download Limit add-on https://www.wpdownloadmanager.com/download/download-limit/
Sorry about the naming confusion. Archive Page and Directory add-on refers to the same add-on.
From now on you can do do the automatic update. Login to your WPDM account from Downloads Settings Updates page to allow automatic update.
Hi,
While smaller files < 100MB seem to download file, larger files ~6GB always fail.
We are using the dropbox plugin and I’m doubtful that the issue is with dropbox servers.
The issue is prevalent on multiple systems and OS’s.
Any thoughts are much appreciated.
Hi,
We haven’t changed anything related to roles. If you want other users to create pacakge then use the frontend uploader. Set the allowed user roles from Downloads Settings Frontend Access page.
How did your custom role users create downloads before?
Thanks.
I found it as “WPDM Directory Add-on ” and not “WPDM – Archive Page add-on” on the downloads page. This plugin is difficult to deal with since it doesn’t update automatically. I’ve had to uninstall, delete, then upload the zip. Pretty inconvenient and time consuming when the naming is inconsistent too.
Hello,
In WP Plugins, I have the following messages displayed for Download Manager:
There is a new version of Download Manager available. View version 4.9.8 details. Automatic update is unavailable for this plugin.
Please activate Download Manager license for automatic update. Validate license key
I have a current License that renewed in May, 2019. When I click on the Validate license link, it takes me to the Downloads > License and the current License Key is already there.
How do I update DM? Does it have to be done manually? Why is it prompting me to Validate license?
Thank you,
Michael
Hi,
Your server is blocking the AJAx request sent by WPDM after password submission. It responses with 403 code with the following message.
“Request unsuccessful. Incapsula incident ID: 957000990079771743-199536874895509042”
Please ask your server support to allow the request.
Single File Downloads are working fine
Thanks.
This reply has been marked as private.
So, you do not want users to signup on your site. Just want to list them in Downloads Subscribers page and after your approval you want the user to have access to the file.
You have to enable email with ” Wait For Approval” option to do that. I have set this up for this package http://zgemma.org.uk/download/backup-softu-openatv-6-2-zgemma-h9-2s/ You have to repeat the setting for all other packages.
http://prntscr.com/o8pmyk
Hi Shariar
I checked and the Private Download Links Usage Limit was set to 3 – I increased it to 300 and it still gives the same message.
In any case, you get the same problem if you try to download the file from our normal downloads page “downloads.acfconsultants.com”, and the problem arises with all previous files too.
Please can you send me a link to download the previous version 4.9.7 (Pro) until the issue is resolved?
Thanks
Lawrence
