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  • Jan 4, 2020 at 6:19 am #117498

    In reply to: Place thumbnail in wpdm_all_packages


    Nayeem Riddhi
    Moderator

    Hi,

    You can list all downloads in tabular format on a page with this shortcode. If your theme has featured image option then, it will show the image where it has been placed. Otherwise, you can choose a block before the shortcode for showing your image.

    Thanks.

    Jan 3, 2020 at 12:50 pm #117430

    In reply to: Bulk import package not showing in Media


    Nayeem Riddhi
    Moderator

    Hi,

    For the Bulk import option, you can export a CSV file. But when import file, you have to follow the sample CSV file format. But you can do it manually also. I have made a video, how can you manually export and import downloads files or packages. you can also follow this for WPDM files export-import. And there your featured image will also be exported and imported correctly.

    Video

    • This reply was modified 5 years, 11 months ago by Nayeem Riddhi.
    Jan 3, 2020 at 11:26 am #117424

    In reply to: Audio preview/play


    Nayeem Riddhi
    Moderator

    Hi,

    You have to use this shortcode https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/ for showing in a page or post in collection form for categories or have to use this shortcode for single package https://www.wpdownloadmanager.com/doc/short-codes/. You have to specify template name link-template-audio in shortcode. And when you are creating package you have to select from page template Default Template. Thus you will get preview like as the image attached.

    image1

    image2

    Thanks.

    Jan 2, 2020 at 12:03 pm #117396

    Topic: Bulk Import not working as expected

    in forum Download Manager Pro

    Martin Liungman
    Participant

    Hi!
    I have uploaded a lot of files manually and all works well. Since I was about to upload several more I bought the Pro version, and used the Bulk Import feature. I got no error messages and all are marked as green and imported, but when trying to download these files they all showed a text file with “File not found or deleted from server”. I couldn’t find the uploaded files anywhere on the server, but WPDM claimed they were placed in a folder that did not exist. So, I created the folder and manually uploaded all the files again with FTP, and now all seems to work. I have put a lot of meta info on these files before I noticed this bug, and wanted to avoid that work again. Did I do something wrong when using the Bulk Import feature? Will there be a problem that the files now reside in a completely different folder on the server than all other downloads? Can and should I correct the physical location of these files, or just leave them where they are?
    Regards Martin

    Jan 2, 2020 at 8:21 am #117379

    In reply to: Dublicate Thumbnail


    Shahjada
    Keymaster

    The first thumbnail is coming from your theme and 2nd one is from wpdm page template ( Doc: https://www.wpdownloadmanager.com/doc/templates/page-templates/ ), as you know, you can create/edit custom page template from Admin Menu ► Downloads ► Templates ► Page Templates, you need to do the following to remove the 2nd thumbnail:

    Jan 2, 2020 at 2:08 am #117366

    Topic: Migrating site, lost connection to files

    in forum Download Manager Pro

    kalico
    Member

    I have just migrated a website out of a multisite into its own single site. I have imported all the “Downloads” post type and they are all there. I have also copied all the files from the old site to the new, and the path to the files is correct. However, they are not showing up.

    1) When I click on “Browse” to locate files, the tab is just blank.
    2) When I go to a page with a package, I see a message saying “file not found or deleted”

    My next post will contain login information so you can have a look around. Thanks in advance!

    Jan 1, 2020 at 8:01 am #117321

    In reply to: I purchased advcash plugin


    Nayeem Riddhi
    Moderator

    Hi,

    After installing the plugin, you will find an option Downloads > Settings > Premium Package > Payment here, like the image

    image

    Dec 29, 2019 at 7:42 am #117186

    In reply to: How to not show to public packages that are reserved


    Shahriar
    Moderator
    This reply has been marked as private.
    Dec 23, 2019 at 4:40 pm #117063

    In reply to: Download Limit Plugin Messages


    Nayeem Riddhi
    Moderator

    Hi,

    You will find here a shortcode parameter download_limit_per_user, you can use that.

    Thanks.

    Dec 22, 2019 at 7:46 pm #117039

    In reply to: Cannot Add New Package – Browse no longer works with WP 5.3


    Shahriar
    Moderator

    Hi Mike,

    You can download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases Please Follow these steps to update the plugin manually,

    1 ) Deactivate and delete the old version. You won’t lose any data.
    2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
    3 ) Install the latest version and activate the license key.

    To fix the auto-update issue, logout and then login again from your Downloads > Settings > Updates tab.

    Thanks.

    Dec 22, 2019 at 5:58 am #117031

    In reply to: wp-cli reports version higher than expected


    Shahriar
    Moderator

    Hi,

    WP CLI is getting the version from wp.org and the free version number is actually lower than Pro version, so it is showing the “version higher than expected”.

    The solution is using our plugin updater to install updated versions of Download Manager Pro. You can do that if you log in to your WPDM account from Downloads > Settings > Updates Tab. When a new version is available it shows notice in the plugins page. You can also subscribe to our blog to get notification of the plugin update report.

    Thanks.

    Dec 20, 2019 at 12:09 pm #116976

    Topic: email lock is not working on WDM Pro

    in forum Download Manager Pro

    Francoise Isnard
    Participant

    Hi there,
    I bought yesterday the Pro Features plugin in order to be able to implement email-lock downloads on my website, I was initially enthusiastic with this plug, easy to use, but I see now that none of my email locked packages are working, they are downloading immediatly without asking email. Could you please help what could be wrong?
    Thank you
    Cheers
    Françoise

    Dec 19, 2019 at 4:56 pm #116957

    In reply to: wp-cli reports version higher than expected


    WiskundeWeb
    Member

    Any further information on this issue yet?

    I was running 5.0.3 and newest wordpress version I ran into trouble downloading certain files. WordPress was not reporting that 5.0.4. was available, so after reading on this forum that 5.0.4 was available I manually installed it. Downloads are working again.
    wp-cli is still reporting same error messages as above.

    But with no indication that a new version is available for download, staying up to date with the most current version is difficult.

    Dec 17, 2019 at 12:06 pm #116868

    Topic: Custom Link Templates Broken

    in forum Download Manager Pro

    Chris Dawes
    Participant

    Since the recent updates, our Custom Link templates have broken. We are using Default Values as well. We have the template setup so that clicking on the Button and the Title of the download should automatically download the file without showing the Download Page. This has now stopped working.

    This is the template code:

    <div class=”well c2a3″>
    <div class=”media”>
    <div class=”mr-3″ align=”left”>
    [icon]
    </div>
    <div class=”media-body”>
    <h3 class=”media-heading” style=”padding-top: 0px;border:0px;margin: 0 0 5px 0;font-size:12pt;”>
    [title]
    <span style=”font-size:8pt;font-weight:300″ class=”text-muted ml-4″>
    <i class=”fa fa-hdd mr-1″></i> [file_size]
    <i class=”ml-3 fa fa-arrow-alt-circle-down mr-1″></i> [download_count] downloads
    </span>
    </h3>
    [excerpt_80]
    </div>
    <div class=”ml-3″ align=”right”>
    [download_link]
    </div>
    </div>

    </div>
    <style>
    .well.c2a3 .btn {
    padding: 11px 30px;
    font-size: 11pt;
    }

    .well.c2a3 .media-body {
    font-size: 11pt;
    }

    .well.c2a3 .wpdm_icon {
    height: 42px;
    width: auto;
    }</style>

    Website (one of many where it is now not working!) https://trinitybuckshaw.lancs.sch.uk/news-events/newsletters/

    • This topic was modified 5 years, 12 months ago by Chris Dawes.
    Dec 13, 2019 at 12:39 am #116670

    In reply to: Need license number


    William Matson
    Participant

    In the forum, I saw a message about the “Invalid Key for Download Manager Notifications” issue. I have the same problem.

    Per the instructions, I just reinstalled the Download Manager plugin. On the installed plugins page, it shows version “3.0.5”. I assume that this is the current version “5.0.3”? Please advise.

    On the Downloads Settings page, I do not see where to enter the license number that you provided above. The license selection box was visible on the plugin version 4.9.2 that I replaced. Please advise.

    I have screenshots of these issues, but I do not see how to add them to this message

    Dec 12, 2019 at 1:34 pm #116633

    In reply to: Special characters (é à è) not supported in Download History CSV


    Nayeem Riddhi
    Moderator

    Hi Nathan,

    you will get specifically a User ID, Order ID, IP for the user, and in dashboard panel, downloads > history option you also get User/IP. and the file will be exported with the CSV file.

    Thanks.

    Dec 11, 2019 at 1:05 pm #116521

    Topic: You don’t have permission to download this file on majority of downloads

    in forum Download Manager Pro

    Krys Petersen
    Participant

    Hi

    As administrator (or subscribed member) I get the following popup message when I click on a download link: ‘You don’t have permission to download this file’ and a downloaded txt file of the same name

    I can however download documents in one of my categories but not any of the others. I’ve checked and compared settings and can’t work out why the is happening for all but one. My user access has all taxonomies ticked

    Any help greatly received

    Regards

    Ian

    Dec 11, 2019 at 11:01 am #116513

    Topic: Problems after updating to 5.0.3

    in forum Download Manager Pro

    Tom
    Participant

    Hello WPDM-support,

    after upgrading to version 5.0.3, some multiple downloads can no longer be downloaded. This does not apply to all of them. A logic, which works and which doesn’t, I can’t recognize.

    What can I do here? Unfortunately I need your support here urgently.

    Best regards, Tom

    Dec 10, 2019 at 11:38 pm #116491

    Topic: Downloads unavailable after updating to 5.0.3

    in forum Download Manager Pro

    5H Manager
    Member

    I just updated to the latest version, and now instead of my download links triggering a download, they take me to a download page with the following error at the top:

    Warning: Invalid argument supplied for foreach() in …/plugins/download-manager/libs/class.Apply.php on line 685

    This doesn’t happen with all downloads, just some of them.

    Dec 9, 2019 at 7:44 pm #116451

    In reply to: Getting Invalid License when Adding It


    Shahriar
    Moderator

    Hi,

    If you are changing the domain, unlock the key from the old domain. You can do that from your Purchases > Order Details page by clicking the “Generate Key” button.

    If you are getting the error without moving the license to another domain then install the latest version to fix the issue. Follow these steps to update the plugin,

    1 ) Deactivate and delete the old version. You won’t lose any data.

    2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

    3 ) Install the latest version and activate the license key.

    To fix reload the products in Updates tab, logout and then login again from your Downloads > Settings > Updates tab.

    Thanks.

    Dec 9, 2019 at 10:31 am #116394

    In reply to: Stats – Download History with email address?


    Rowan Griffiths
    Member
    This reply has been marked as private.
    Dec 8, 2019 at 8:12 pm #116379

    In reply to: Failed Update via Wp-Admin


    Shahriar
    Moderator

    Hi,

    Please logout and login agin from Downloads > Settings > Updtes tab when you encounter an issue during update. That usually solves the issue.

    ## Activate Bootstrap 3 from Downloads > Settings > User Interface Tab to fix the UI issue. If it is already selected save the settings again.

    ## Replace line no 676 in /download-manager-libs/class.Apply.php with the following code, which will solve the download issue in packages whose names starting with a number.

    if(preg_match("/\/download\/([\d]+)-([^\/]+)\/(.+)/", $_SERVER['REQUEST_URI']) && 1==2 ){

    https://drive.google.com/uc?id=1oVoKk8bN8rs7YTvPjDZ9iqJ3d8nRp1e_

    Thanks.

    Dec 8, 2019 at 6:44 pm #116366

    In reply to: Stats – Download History with email address?


    Shahriar
    Moderator

    If you enable email lock then all emails are stored in the Downloads > Subscribers page. And you can export all data including emails.

    Dec 6, 2019 at 8:37 am #116286

    In reply to: Combine WPDM Pro with Form Lock add-on and File Cart add-on


    Tim
    Participant

    Yes, I tested that, but also that has some errors/problems:
    – Download Link in Mail doesn’t work (downloads an empty wpdm_cache file)
    – Can’t customize the download-link-email
    – Infinite loading of the CF7 form after submitting the form. Mails are sent, but the form is in a loading animation all the time and there is no feedback on the submit (https://www.dropbox.com/s/auqp35vgpkbce5o/Screenshot%202019-12-06%2008.24.54.png?dl=0)

    This is very urgent right now and I need to get this working asap.

    Any help is appreciated.

    Thanks

    BTW: Sometimes posts in this forum get deleted/not submitted and I don’t know why. I had to write this two times, because the first doesn’t show after submitting my reply to this ticket.

    Dec 5, 2019 at 8:57 pm #116242

    Topic: Where can I find short-code syntax used for Responsive Table demo?

    in forum Download Manager Pro

    David Gray
    Participant

    Hi,

    Where can I find the short-code syntax used for the responsive table shown on the demo page?
    https://demo.wpdownloadmanager.com/wpdmpro/package-list-in-responsive-table/

    The short-code on this page looks similar:

    [wpdm_all_packages] – List all downloads in tabular format in a page

    but its responsiveness breaks when jstable=1 is included in the syntax — the table width extends off the edge of the page on small screens.

    Thanks.

  • Author
    Search Results
Viewing 25 results - 2,001 through 2,025 (of 4,429 total)
1 2 3 … 80 81 82 … 176 177 178